EarthLink Business

Partner Ecosystem

EarthLink Business

Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.

About the partner

About EarthLink Business

More than just internet - your partner in business

Founded1994
HeadquartersAtlanta, GA, USA
Company size201-1,000 employees
OwnershipPrivate – VC/PE Backed
Working regions

EarthLink Business is the SMB/enterprise division of EarthLink, one of the largest internet providers in the United States (coverage reaching roughly 48 states). It delivers business internet over three technologies — broadband, fixed wireless, and dedicated (uncontested) fiber — with symmetrical speeds scaling from 50 Mbps up to 10 Gbps, plus managed IT services, security add-ons, and digital marketing. EarthLink positions itself as an all-in-one connectivity-plus-IT partner for SMBs, bundling 24/7 U.S.-based support, network monitoring, and a dedicated account manager. Its fixed wireless product carries a 99.999% uptime SLA and can be installed in 7–14 days using line-of-sight to an EarthLink point of presence.

Why teams choose EarthLink Business

  • All-in-one bundle (internet + IT + marketing) for SMBs
  • National brand heritage
  • Multiple internet options (wireless and fiber)
  • Local field support

Capabilities we have validated

  • Fixed wireless and dedicated fiber options
  • Bundled internet + IT + marketing
  • National coverage

Recognition & proof points

  • Among the largest U.S. internet providers by coverage (FCC Broadband Data Collection)
  • Multiple ISP customer-satisfaction, speed, reliability and value awards; security via Norton/Bark partnerships

Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Jul 18, 2026 · High confidence · Verified multi-source.

Capabilities

Solutions Delivered by EarthLink Business

The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.

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Broadband / Business Internet

EarthLink Business delivers business internet over broadband and dedicated, uncontested fiber with symmetrical speeds from 50 Mbps up to 10 Gbps for SMBs and enterprises.

Multiple technologies — Offers broadband, fixed wireless, and dedicated fiber options.

National coverage — Coverage reaching roughly 48 states under a recognized national brand.

Local field support — Local field support backs national connectivity.

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Fixed Wireless / 5G

EarthLink Business provides fixed wireless internet using line-of-sight to an EarthLink point of presence, with rapid installation for SMB sites.

Fast deployment — Fixed wireless can be installed in 7-14 days via line-of-sight.

High uptime SLA — Fixed wireless carries a 99.999% uptime SLA.

Wireless option — Adds a wireless alternative where fiber is unavailable.

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Managed IT Services

EarthLink Business bundles managed IT services, security add-ons, and network monitoring alongside its connectivity offerings for SMBs.

All-in-one bundle — Combines internet, IT, and marketing in a single SMB package.

Dedicated account manager — SMBs get a dedicated account manager and 24/7 US-based support.

Network monitoring — Includes monitoring to keep SMB networks online.

Delivery

How We Deliver

Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.

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Managed IT Services

EarthLink Business provides managed IT services with security add-ons and network monitoring as part of its all-in-one SMB package.

Delivery: Delivered as a managed service bundled with connectivity, backed by 24/7 US-based support.

Bundled package — Internet plus IT plus marketing under one provider for SMBs.

24/7 US support — Round-the-clock US-based support with a dedicated account manager.

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Installation & Field Services

EarthLink Business installs and provisions its internet services, including rapid fixed wireless deployment using line-of-sight to a point of presence.

Delivery: Delivered through local field support teams, with fixed wireless installs in 7-14 days.

Rapid installs — Fixed wireless service can be live within 7-14 days.

Local presence — Local field support handles installation and on-site needs.

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Technical Support / Helpdesk

EarthLink Business provides 24/7 US-based support and network monitoring for its connectivity and managed IT customers.

Delivery: Delivered as 24/7 US-based support paired with a dedicated account manager.

24/7 US-based — Always-on US-based support for SMB customers.

Dedicated manager — Each account is paired with a dedicated account manager.

Proof

Results with this partner

Documented outcomes from real engagements — not testimonial vibes.

Case studies featuring this partner are being prepared. See all client results →

Is EarthLink Business the right partner for you?

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