Ontinue, Inc.

Partner Ecosystem

Ontinue, Inc.

Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.

About the partner

About Ontinue, Inc.

The MXDR That Means Business

Founded2022
HeadquartersRedwood City, California, USA (and Zürich, Switzerland)
Company size51-200 employees
OwnershipPrivate – VC/PE Backed
AI capabilityNative AI Platform

Ontinue is a Microsoft-focused managed extended detection and response (MXDR) provider built natively on Microsoft Sentinel and Defender XDR. Spun out from Open Systems in 2022, Ontinue delivers 24/7 SOC services to mid-market and enterprise organizations using Microsoft security stack, with a unique ION conversational AI assistant for cross-team SOC collaboration. Strong Microsoft Security partnership and recognized in Gartner’s MQ for MDR.

Why teams choose Ontinue, Inc.

  • Pure-play Microsoft Security stack focus
  • Built on Microsoft Sentinel and Defender XDR
  • ION Microsoft Teams-integrated AI assistant
  • Strong Microsoft Security partner (FastTrack Ready, Microsoft Verified MXDR)
  • 24/7 Swiss/EU SOC

Capabilities we have validated

  • ION IQ proprietary security AI engine
  • ION Chatbot (conversational AI for SecOps)
  • Microsoft Teams-native incident engagement
  • 70% of high-severity threats resolved automatically
  • Microsoft-verified MXDR solution status
  • Sentinel data-cost optimization
  • Global 24/7 SOCs (8 offices)
  • 350,000+ users protected

Recognition & proof points

  • Microsoft Security Excellence Awards
  • Gartner MQ for MDR (Visionary/Niche)
  • Microsoft Verified MXDR Solution
  • FastTrack Ready Partner

AI in the offering

Native AI Platform: Ontinue's ION IQ proprietary security AI and ION conversational-AI assistant (Microsoft Teams-native) drive automated triage and response — ~70% of high-severity threats resolved automatically — layered on Microsoft Sentinel/Defender XDR telemetry.

Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Sep 14, 2026 · High confidence · Verified multi-source.

Capabilities

Solutions Delivered by Ontinue, Inc.

The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.

cybersecurity_compliance

Managed Detection & Response (MDR)

Ontinue delivers fully managed extended detection and response (MXDR) through its ION service, built natively on Microsoft Sentinel and Defender XDR for mid-market and enterprise organizations on the Microsoft security stack.

Pure-play Microsoft focus — MXDR is built exclusively on the Microsoft security stack rather than a multi-vendor mix.

Teams-native engagement — ION's AI assistant collaborates with customers directly inside Microsoft Teams.

Verified MXDR status — Microsoft Verified MXDR and FastTrack Ready status validate the practice.

Integrates with Microsoft SentinelMicrosoft Defender XDRMicrosoft Teams

cybersecurity_compliance

Extended Detection & Response (XDR)

Ontinue manages Microsoft Defender XDR end-to-end, providing onboarding and continuous tuning across endpoints, identity, and cloud signals within the Microsoft ecosystem.

Defender XDR management — Onboarding and continuous tuning are delivered for Microsoft Defender XDR.

Automated resolution — A large share of high-severity threats are resolved automatically.

Integrates with Microsoft Defender XDRMicrosoft Azure

cybersecurity_compliance

SIEM / SOC-as-a-Service

Ontinue offers Microsoft Sentinel-as-a-Service backed by 24/7 SOCs, including cost optimization that can reduce Sentinel data costs by up to 50%.

Sentinel cost optimization — Data-cost optimization can cut Microsoft Sentinel costs by up to 50%.

24/7 Swiss/EU SOC — Round-the-clock Swiss and EU SOC coverage supports continuous monitoring.

Integrates with Microsoft SentinelMicrosoft Azure

cybersecurity_compliance

Endpoint Detection & Response (EDR)

Ontinue manages endpoint detection and response through Microsoft Defender, integrating endpoint telemetry into its MXDR service and 24/7 SOC operations.

Defender-based EDR — Endpoint protection is delivered through the Microsoft Defender stack.

Automated response — ION IQ automates resolution of a high proportion of severe threats.

Integrates with Microsoft Defender XDR

cybersecurity_compliance

Threat Hunting / Intelligence (within MDR)

Ontinue performs proactive threat hunting and prevention within its MXDR service, applying its ION IQ security AI engine across Microsoft Sentinel and Defender data.

Proactive prevention — Threat hunting focuses on preventing incidents before they escalate.

ION IQ AI engine — A proprietary security AI engine powers hunting across Microsoft signals.

Integrates with Microsoft Sentinel

Delivery

How We Deliver

Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.

cybersecurity_compliance

Managed Detection & Response

Ontinue ION is a fully managed MXDR service delivering monitoring, detection, and response on Microsoft Sentinel and Defender XDR.

Delivery: Delivered as a fully managed service with 24/7 global SOC coverage.

Fully managed MXDR — Ontinue ION handles detection and response end-to-end on the Microsoft stack.

Teams-integrated AI — The ION assistant collaborates on incidents inside Microsoft Teams.

Integrates with Microsoft SentinelMicrosoft Defender XDR

cybersecurity_compliance

Security Operations Center (SOC)

Ontinue operates global 24/7 SOCs, including Swiss and EU facilities, providing continuous monitoring and response for Microsoft-stack customers.

Delivery: Delivered from global 24/7 SOCs as a fully managed service.

Swiss/EU SOC — 24/7 Swiss and EU SOC presence supports data-residency-conscious customers.

Global coverage — Multiple SOC offices provide always-on monitoring across regions.

Integrates with Microsoft Sentinel

cybersecurity_compliance

24/7 Monitoring

Ontinue provides continuous 24/7 monitoring of Microsoft Sentinel and Defender XDR environments as part of its MXDR service.

Delivery: Delivered as continuous, fully managed 24/7 monitoring.

Continuous coverage — Around-the-clock monitoring spans the Microsoft security estate.

AI-assisted triage — ION IQ helps prioritize and resolve alerts automatically.

Integrates with Microsoft Defender XDR

cybersecurity_compliance

Threat Hunting / Intelligence

Ontinue delivers proactive threat hunting as part of ION, using its security AI engine to surface and prevent threats across Microsoft data sources.

Delivery: Delivered as a proactive, fully managed component of the MXDR service.

Proactive hunting — Hunting is continuous rather than reactive to alerts alone.

ION IQ engine — Proprietary AI accelerates detection across Microsoft telemetry.

Integrates with Microsoft Sentinel

cybersecurity_compliance

Incident Response

Ontinue handles incident response collaboratively inside Microsoft Teams, coordinating with customer teams during high-severity events.

Delivery: Delivered as managed incident response with collaboration inside Microsoft Teams.

Teams collaboration — Incident response happens where customer teams already work.

Automated resolution — A high share of high-severity threats are resolved automatically.

Integrates with Microsoft Teams

cybersecurity_compliance

Implementation & Onboarding

Ontinue onboards customers onto Microsoft Defender XDR and Sentinel and continuously tunes the environment as part of its managed service.

Delivery: Delivered as managed onboarding with continuous tuning.

Continuous tuning — Onboarding includes ongoing tuning of Defender XDR and Sentinel.

FastTrack Ready — Microsoft FastTrack Ready status supports structured onboarding.

Integrates with Microsoft SentinelMicrosoft Defender XDR

Proof

Results with this partner

Documented outcomes from real engagements — not testimonial vibes.

Case studies featuring this partner are being prepared. See all client results →

Resources

Documents & collateral

Datasheets, spec sheets, case studies and pricing references collected while vetting Ontinue, Inc. — 2 documents.

Is Ontinue, Inc. the right partner for you?

We'll give you the straight answer — including who to compare them against.