Partner Ecosystem
Aura (Communications)
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About Aura (Communications)
Where tradition meets innovation in enterprise communications
Aura is a global communications service provider specializing in simplifying and managing enterprise voice and collaboration at scale. Their expertise spans on-premises, cloud, and hybrid environments with particular strength in Microsoft Teams integration and modernizing complex multi-platform communication estates for large enterprises.
Why teams choose Aura (Communications)
- Specialization in enterprise voice modernization
- Microsoft Teams expertise
- Multi-platform legacy voice rationalization
- Global delivery
Capabilities we have validated
- Microsoft Teams Direct Routing
- Multi-platform voice management
- Hybrid voice expertise
- Global delivery
- Enterprise legacy modernization
Recognition & proof points
- Microsoft Gold Partner and certified Microsoft Operator Connect partner (also a Microsoft Solutions Partner). Avaya publicly endorses the Aura Alliance for delivering globally consistent pricing, discounts and service levels (Avaya testimonial). 99.999% uptime with geo-redundant voice across multiple PoPs.
AI in the offering
Aura Connect delivers AI-powered insights and automation for global voice (automated provisioning, routing, number management, analytics) and includes a Microsoft Copilot integration with 'Intelligent Call Recap' that brings PSTN-call context into Teams/Copilot; also markets 'enterprise AI' for productivity and CX. AI augments its Microsoft-centric communications platform rather than being a standalone product.
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Jul 26, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by Aura (Communications)
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
communications_cx
UCaaS / Cloud PBX
Aura delivers a full UCaaS and hosted cloud PBX suite, modernizing enterprise voice and collaboration across on-premises, cloud, and hybrid environments at scale.
Voice modernization focus — Specializes in moving large enterprises from legacy platforms to modern cloud communications.
Global delivery — Supports enterprise UCaaS rollouts across multiple regions.
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Microsoft Teams Voice
Aura provides Microsoft Teams Direct Routing and voice enablement, integrating enterprise telephony into Teams for organizations standardizing on Microsoft collaboration.
Teams expertise — Deep Microsoft Teams Direct Routing capability for enterprise voice.
Hybrid environments — Integrates Teams voice into on-premises, cloud, and hybrid estates.
Integrates with Microsoft TeamsMicrosoft
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SIP Trunking
Aura supplies SIP trunking to connect enterprise voice platforms to the PSTN, supporting complex multi-platform communication estates.
Multi-platform support — Connects diverse legacy and cloud voice systems through unified trunking.
Global reach — SIP delivery spans Aura's international footprint.
Integrates with Microsoft Teams
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Traditional / Legacy Voice
Aura manages and rationalizes traditional and legacy voice estates, helping large enterprises consolidate multi-platform on-premises telephony.
Legacy rationalization — Consolidates complex multi-platform legacy voice into managed estates.
Hybrid expertise — Bridges on-premises, cloud, and hybrid voice environments.
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
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Managed Communications
Aura manages enterprise voice and collaboration estates end to end, simplifying complex multi-platform communications at scale.
Delivery: Delivered as ongoing managed services with dedicated customer success support.
Voice estate management — Manages sprawling multi-platform voice environments for large enterprises.
Global delivery — Managed communications delivered across international operations.
Integrates with Microsoft Teams
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Implementation & Onboarding
Aura provides professional services to implement and onboard enterprise voice and Teams environments, including Direct Routing deployments.
Delivery: Delivered as project-based professional services with customer success follow-through.
Teams deployment — Implements Microsoft Teams voice across complex enterprise estates.
Enterprise scale — Onboarding designed for large, multi-platform organizations.
Integrates with Microsoft Teams
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Migration Services
Aura migrates enterprises from legacy and multi-platform voice systems to modern cloud and Teams-based communications.
Delivery: Delivered as project-based migration engagements managing legacy rationalization.
Legacy rationalization — Consolidates and modernizes complex multi-platform voice estates.
Voice modernization — Specialized expertise in enterprise voice transformation.
Integrates with Microsoft Teams
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Strategy & Consulting
Aura offers IT and communications consulting to plan enterprise voice modernization across on-premises, cloud, and hybrid environments.
Delivery: Delivered as advisory professional services engagements.
Modernization strategy — Advises enterprises on rationalizing and modernizing communications estates.
Hybrid expertise — Guidance spans on-premises, cloud, and hybrid voice scenarios.
Integrates with Microsoft Teams
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
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