Partner Ecosystem
IRIS Solutions
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About IRIS Solutions
Your IT Department, Handled
IRIS Solutions (now ‘IRIS Solutions | An Anatomy IT Company’) is a Charlotte, North Carolina-based managed IT and communications provider specializing in dental, medical, and veterinary practices across the Southeast US. The firm delivers managed IT services, VoIP (3CX-based, on-premise, hosted, or private cloud), multi-location connectivity, network integration, voice/data cabling, remote monitoring, cloud services (AWS), backup/disaster recovery (CloudEndure), and HIPAA/PCI compliance support. Named to CRN’s Pioneer 250 (MSP 500) in 2020, IRIS positions itself as the outsourced IT department for compliance-sensitive practices and small businesses.
Why teams choose IRIS Solutions
- Deep dental/medical/veterinary practice IT specialization
- Full stack from cabling to cloud
- HIPAA/PCI compliance-aware managed services
- CRN MSP 500 Pioneer 250 (2020)
- Single provider for IT + communications
- Now part of Anatomy IT (healthcare IT platform)
Capabilities we have validated
- 3CX-based phone systems (on-prem, hosted, or private cloud; licensing by simultaneous calls)
- CRM/Exchange/Outlook integration
- AWS Solutions Architect capability
- CloudEndure disaster recovery
- HIPAA vulnerability assessments
- Dental/medical/veterinary practice IT specialization
Recognition & proof points
- CRN MSP 500 — Pioneer 250 (2020)
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Sep 12, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by IRIS Solutions
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
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Managed IT Services
IRIS Solutions acts as the outsourced IT department for dental, medical, and veterinary practices and SMBs across the Southeast, delivering full-stack IT from cabling to cloud with remote monitoring and proactive management.
Practice IT specialization — Deep expertise serving dental, medical, and veterinary practices distinguishes IRIS from generalist MSPs.
Single provider — One vendor handles both IT and communications, simplifying vendor management for small practices.
Compliance-aware — Managed services are designed with HIPAA and PCI obligations built into day-to-day operations.
Integrates with Microsoft 365ConnectWiseAWS
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UCaaS / Cloud PBX
IRIS delivers 3CX-based voice systems deployable on-premise, hosted, or in a private cloud, licensed by simultaneous calls and integrated with CRM, Exchange, and Outlook for multi-location practices.
Flexible deployment — 3CX systems can run on-prem, hosted, or in private cloud to fit each practice's needs.
Unified IT and voice — A single provider covers both communications and IT for compliance-sensitive practices.
Integrates with 3CXMicrosoft 365
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IT Helpdesk / Support
IRIS provides remote monitoring, proactive management, and responsive support as the day-to-day IT helpdesk for practices and small businesses that lack in-house IT staff.
Outsourced IT department — Practices gain a complete support function without hiring internal IT staff.
Proactive management — Remote monitoring catches issues before they disrupt clinical operations.
Integrates with ConnectWiseMicrosoft 365
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Disaster Recovery
IRIS plans and implements backup and disaster recovery using CloudEndure and AWS, including ransomware protection, to keep compliance-sensitive practices operational after disruptions.
Ransomware protection — Recovery planning specifically addresses ransomware threats facing healthcare practices.
Compliance-aware recovery — DR planning accounts for HIPAA and PCI requirements for protected data.
Integrates with CloudEndureAWS
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
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Managed IT Services
IRIS operates an outsourced IT department model for practices and SMBs, combining remote monitoring with proactive management across the full IT stack.
Delivery: Delivered as an ongoing managed model with remote monitoring and proactive management.
Practice specialization — Tailored to dental, medical, and veterinary practice workflows and compliance needs.
Full-stack coverage — One team manages everything from cabling to cloud infrastructure.
Integrates with ConnectWiseMicrosoft 365
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Technical Support / Helpdesk
IRIS provides remote monitoring and proactive helpdesk support as the responsive IT function for practices without internal staff.
Delivery: Delivered remotely with proactive monitoring and responsive issue resolution.
Single point of contact — One provider handles both IT and communications support requests.
Proactive resolution — Monitoring surfaces problems before they affect patient care operations.
Integrates with ConnectWise
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Implementation & Onboarding
IRIS handles implementation and installation of networks, phone systems, and cloud services as part of onboarding new practices onto its managed platform.
Delivery: Delivered as project-based implementation spanning networks, phone systems, and cloud setup.
Cabling to cloud — End-to-end implementation covers physical cabling through cloud migration.
Multi-location ready — Connectivity and systems are configured for practices spanning multiple sites.
Integrates with 3CXAWS
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Installation & Field Services
IRIS performs on-site installation of voice and data cabling, networks, and phone systems for practices across the Southeast.
Delivery: Delivered through on-site field technicians performing cabling and hardware installation.
Full-stack installs — Field teams cover cabling, networks, and phone systems in one engagement.
Regional coverage — On-site service spans dental, medical, and veterinary practices across the Southeast.
Integrates with 3CX
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Disaster Recovery
IRIS provides DR planning and consulting using CloudEndure and AWS to protect practices against data loss and ransomware.
Delivery: Delivered as consulting-led planning paired with cloud-based recovery tooling.
Ransomware focus — Recovery planning explicitly targets ransomware risk in healthcare settings.
Compliance alignment — Plans account for HIPAA and PCI data protection obligations.
Integrates with CloudEndureAWS
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Compliance Services
IRIS conducts HIPAA vulnerability assessments and PCI compliance support tailored to dental, medical, and veterinary practices.
Delivery: Delivered as assessment-based engagements with ongoing compliance-aware management.
HIPAA assessments — Vulnerability assessments are geared to healthcare regulatory requirements.
Vertical expertise — Compliance work draws on deep specialization in regulated practices.
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
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