Alexa Capital upgrades regulated IT with Thrive managed services

Customer story · Financial Services

Alexa Capital, a global corporate finance and M&A advisory firm selected Thrive to optimise it's IT infrastructure with regulatory compliance

Alexa Capital, a 22-person FCA-regulated corporate finance and M&A advisory firm in Mayfair, London, moved to Thrive for managed IT, networking and security, gaining regulatory compliance, better service levels and strategic guidance.

  • Originally published by Thrive (Thrive Networks) · March 2024
  • Posted here September 13, 2026
  • 3 min read
Alexa Capital case study
22FCA-regulated staff supported
24x7monitoring, management and support

About Alexa Capital

Alexa Capital is a global corporate finance and M&A advisory firm specialising in energy technology, energy infrastructure and e-mobility. Its 22-person, FCA-regulated team is based in Mayfair, London, with a further office in New York. As a regulated adviser working within the investment community, the firm must keep its IT infrastructure aligned with regulatory standards and industry best practice.

The challenge

Alexa Capital is a global corporate finance and M&A advisory firm specialising in energy technology, energy infrastructure and e-mobility. Its 22-person, FCA-regulated team is based in Mayfair, London, with a further office in New York, and the firm had grown frustrated with its incumbent IT partner.

Service levels were insufficient, particularly for the New York office, and the firm lacked strategic guidance on where its technology should go next. Alexa Capital felt its IT was misaligned both with the regulatory standards it must meet and with the expectations of the business.

That gap prompted the firm to look for a more fitting and effective IT partnership with experts who specialise in the corporate finance industry and can support a regulated firm's compliance requirements alongside day-to-day operations.

Thrive's expertise enhanced our IT operations, aligning technology with our business objectives. By choosing a specialized partner in financial services, we've noticed an improvement in our client experience. We have peace of mind knowing that we are following industry best practices.

Alexa Capital

The solution

Alexa Capital selected Thrive on the strength of its record of success, depth of capabilities and pedigree within the investment community. Thrive's structure, service delivery model and ability to address challenges immediately stood out against the other vendors considered.

Thrive implemented Managed IT Services covering helpdesk, Microsoft 365, telephony and cloud; Managed EBMS Networking built on Fortinet and Meraki; and Managed Security comprising SOC and SIEM, endpoint detection and response (EDR) and cloud security. The engagement includes 24x7 monitoring, management and support plus technical advisory services, delivered through Thrive's POD approach of subject matter experts and its global 24x7x365 SOC, NOC and centralized services teams.

Beyond the initial deployment, Thrive agreed a short-term plan to address alternative cloud-based data storage, optimising the firm's internal filing system for greater efficiency and better use of the Microsoft 365 environment. Thrive continues to proactively support and guide Alexa Capital with further recommendations to strengthen its IT infrastructure and cyber security.

The results

  • Strict regulatory compliance ensured for the FCA-regulated firm
  • Significantly improved operational efficiency
  • Better strategic guidance and higher service levels, including for the New York office
  • Overall better IT performance, backed by 24x7 monitoring, management and support
  • Improved client experience and peace of mind about following industry best practices

Get the full case study

Download the original document as published by Thrive (Thrive Networks) (PDF, 264.9 KB).

Download the case study

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