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Lucency improves the performance, reliability, and impact of its customer experience and context platform with IntelePeer

Lucency, a Lehi, Utah CX technology company, replaced a slow, unreliable telephony provider with IntelePeer's CAP, SmartFlows and SIP trunking, cutting its clients' call handling times by over 60 seconds.

Lucency case study — document cover
Published by
IntelePeer
Released
November 8, 2023
Client
Lucency
Format
PDF · 222.1 KB

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