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Corporate Answers for large Federal Government Client

Datacom Connect, which manages customer contact for a large Federal Government client, replaced SharePoint and Word-based knowledge with livepro, cutting average handling time 17% and speeding new agents to competency.

Datacom (Datacom Connect) case study — document cover
Published by
Livepro
Released
January 2024
Client
Datacom (Datacom Connect)
Format
PDF · 392.2 KB

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