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Southwest Medical Imaging Answers 20% More Calls With Replicant

Southwest Medical Imaging, a 17-center radiology group, automated appointment cancellations and confirmations with Replicant's Thinking Machine, lifting its answer rate from about 73% to over 90% and cutting abandonment to as low as 5%.

Southwest Medical Imaging (SMIL) case study — document cover
Published by
Replicant
Released
2024
Client
Southwest Medical Imaging (SMIL)
Format
PDF · 3.8 MB

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