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How TTEC reached 85+ NPS with Krisp Accent Conversion

TTEC, a global CX outsourcer with more than 60,000 associates, deployed Krisp Noise Cancellation and Accent Conversion across voice centers and work-from-home agents, raising NPS from 74 to 85 and saving 70% by moving voice programs to India.

TTEC case study — document cover
Published by
Krisp
Released
November 2025
Client
TTEC
Format
PDF · 3.0 MB

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