Case study download · Manufacturing
Improving Agent Performance and Efficiency for a Global CPG Brand
One of the largest packaged consumer foods manufacturers, supporting over 100 brands, used Laivly's AI agent assist and digital automation to speed up complaint handling and form-filling, cutting AHT 52-60 seconds and saving 1,741 agent hours over five months.
- Published by
- Laivly
- Released
- February 2024
- Client
- A global packaged consumer foods manufacturer
- Format
- PDF · 311.5 KB
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