Northeast Investment Management, Inc. (NIM) is a registered investment advisor (RIA) based in Boston. The firm manages nearly $3 billion in assets for individual clients and family offices. As an RIA, it operates under regulatory best-practice expectations for cybersecurity and client-data privacy. NIM recently relocated its Boston office and relied on Thrive to move its entire IT infrastructure to the new location.

As a registered investment advisor overseeing nearly $3 billion for individual clients and family offices, Northeast Investment Management operates under strict expectations for cybersecurity, privacy and regulatory compliance. The firm wanted a complete, outsourced technology solution that would let it focus on its core business while safeguarding client data, following regulatory best practices and supporting remote access for its team.

NIM had originally started working with Tier1Net, a provider later acquired by Thrive, on the strength of a trusted recommendation. As its needs matured, the firm needed a single-source partner with a proactive approach to IT management and specific expertise in investment advisory compliance, rather than a general IT vendor. The alternative, hiring additional in-house IT staff, would have added time and cost.

The stakes rose further when NIM moved its Boston office. The relocation required the firm's entire IT infrastructure to be transitioned to the new location without disrupting operations or weakening its security and compliance posture.

Thrive provided NIM with a comprehensive managed IT and security suite spanning network management, software maintenance, data security and staff training. The engagement covers ThriveCloud, backup and disaster recovery, EBMS firewall, switching and wireless, managed detection and response (MDR), vulnerability scanning, an end-user security bundle, operating-system and third-party patching for workstations and servers, password management, security monitoring, Office 365 licensing and management, end-user support and vCIO advisory services.

Thrive managed NIM's migration to ThriveCloud, giving the firm a secure, cloud-based environment and improved remote accessibility. When the firm moved its Boston office, Thrive handled the transition of the entire IT infrastructure to the new location.

Beyond infrastructure, the program includes cybersecurity training for staff, with phishing tests used to keep the team vigilant against evolving threats. Thrive's knowledge of investment advisory compliance, particularly cybersecurity and privacy, underpins the service. As Chief Compliance Officer Richard Manoogian put it, the specialized, single-source IT and security support keeps NIM on track with industry standards.

• Complete outsourced IT and security operation, removing the need for additional in-house IT staff
• Secure, cloud-based environment through the ThriveCloud migration, with improved remote accessibility
• Technology infrastructure aligned with the stringent regulatory requirements that apply to an RIA, reducing operational risk
• Entire IT infrastructure transitioned to NIM's new Boston office
• Phishing tests and cybersecurity training keep the team vigilant against evolving threats