Customer story · Financial Services
Credit Union Achieves 24/7 Security Operations Without Building Internal SOC
Valley Credit Union achieves 24/7 security monitoring and resolves NCUA examination findings while saving $800K annually versus internal SOC.
The challenge
Valley Credit Union's internal IT team of 5 couldn't provide around-the-clock security monitoring. NCUA examiners cited gaps in incident detection and response capabilities. Building an internal SOC would have required $1.2M annual investment the credit union couldn't justify.
We knew we needed better security but couldn't afford to build it ourselves. Rubber Duck Technology found us an MDR partner who understood credit unions and could present our security posture to examiners in terms they expected.
The solution
Rubber Duck Technology evaluated Managed Detection and Response (MDR) providers specializing in financial services, identifying a partner with credit union expertise and NCUA examination experience. The solution provided 24/7 threat monitoring, incident response, and compliance reporting tailored to financial institution requirements.
The results
- 24/7/365 security monitoring achieved
- NCUA examination findings resolved
- 15-minute threat response SLA
- $800K annual savings vs internal SOC
- Zero security incidents in 18 months
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