Partner profile
Acadian Total Security
Integrated Commercial Security Solutions
Founded 2014 · Lafayette, LA · 51-200 employees · Subsidiary or division
Partnership Overview
Who Acadian Total Security is built for
Enterprises with high-value physical assets (retail chains, utilities, construction sites, government, oil & gas) needing proactive video monitoring with intervention rather than just record/respond.
Acadian Total Security, a division of Acadian Ambulance Service, delivers comprehensive commercial security solutions including UL-listed Five Diamond certified monitoring centers, proactive live video monitoring with real-time voice-down intervention, and AI-powered video analytics. Their 24/7/365 expert monitoring provides a proactive security model that deters threats before they escalate.
- VerifiedSep 9, 2026 · high confidence
- 2solutions across 3 categories
- 12 yrsin business, since 2014
- 51-200employees
Why teams pick Acadian Total Security
- UL-listed Five Diamond certified monitoring
- Real-time voice-down intervention
- AI video analytics
- Backed by Acadian Ambulance heritage (emergency services scale)
- Proactive monitoring approach
Probably not a fit
We haven't published fit caveats for Acadian Total Security yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
- SSI (Security Sales & Integration) Installer of the YearProof point
- TMA/CSAA Five Diamond–certified and UL-Listed monitoring centersCertification
A+ BBB ratingProof point · BBB
Star Google ratingProof point · Google Cloud
- Net Promoter Score of 82Proof point
Notable clients
Vendor-reportedCommercial and residential customers across Southeast, South Central and Southwest Louisiana (3,200+ accounts added in 2021 alone) specific named end-customer logos not disclosed.
Our Solutions
Rubber Duck solutions through Acadian Total Security
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Acadian Total Security's Communications & CX, Cybersecurity & Compliance, and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Communications & CX
Voice AI / Conversational AI
Acadian Total Security pairs AI-powered video analytics with real-time voice-down intervention, enabling operators to communicate remotely through on-site audio to deter intruders as events unfold.
- Real-time voice-down Live voice-down intervention lets monitoring staff speak directly to a scene to interrupt threats.
- AI video analytics AI-driven detection identifies events for faster, more accurate operator response.
- Proactive protection Combining analytics and intervention deters incidents before they escalate.
Cybersecurity & Compliance
Physical / Life Safety
Acadian Total Security designs and installs integrated commercial security systems spanning video surveillance, access control, intrusion detection, and fire & life safety monitoring, backed by UL-listed Five Diamond certified monitoring centers.
- Five Diamond monitoring UL-listed, Five Diamond certified monitoring centers provide a recognized standard of life-safety oversight.
- Emergency services heritage Backing by Acadian Ambulance Service brings proven emergency-response scale and expertise.
- Proactive protection A proactive monitoring model deters threats before they escalate rather than reacting after the fact.
How Acadian Total Security delivers
24/7/365 UL-Listed, TMA/CSAA Five Diamond monitoring from redundant, bi-directionally connected central stations (Lafayette, LA and Chicago, IL; backup at Acadian's Austin, TX dispatch center); proactive live video monitoring with real-time voice-down intervention; emergency-medical-dispatch-trained operators (leveraging sister company National EMS Academy). (vendor-reported)
Services in detail
- 24/7 MonitoringDelivered as a subscription monitoring service staffed around the clock by certified monitoring-center operators.
- Installation & Field ServicesDelivered as project-based procurement and installation services for commercial sites.
- Architecture & DesignDelivered as project-based design engagements preceding installation.
- Security Operations Center (SOC)Delivered as fully managed 24/7/365 operations from certified monitoring centers.
Automate/AI, built in · AI-Powered Features. AI-powered video analytics | License plate recognition AI | Behavior detection | Real-time threat alerting
Case Studies
What backs it up
Case studies
No published case studies yet.
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Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price Acadian Total Security against two alternatives and tell you which one we'd pick, and why.