Partner profile
Coeo Solutions
Serving the 'Forgotten 5000' Mid-Market with Managed Networks
Founded 2014 · Schaumburg, IL · 51-200 employees · Private, VC/PE backed
Partnership Overview
Who Coeo Solutions is built for
Multi-location mid-market enterprises (thousands of sites across healthcare, finance, manufacturing, education, government) underserved by national carriers and needing responsive managed network + communications.
Coeo (COEO) Solutions is a managed network and cloud communications provider founded in 2014 and headquartered in Schaumburg, IL (Chicagoland), backed by Riata Capital Group. Coeo targets the 'Forgotten 5,000' — multi-location, mid-market enterprises underserved by major carriers — delivering UCaaS, CCaaS, SIP trunking, SD-WAN, SASE, managed firewall, dedicated internet access, and managed IT with a 100% uptime SLA and onshore white-glove support. In May 2026 Coeo acquired S-NET Communications, expanding managed IT and vertical depth (hospitality, QSR/franchise, healthcare).
- VerifiedSep 17, 2026 · high confidence
- 5solutions across 3 categories
- 12 yrsin business, since 2014
- 51-200employees
Why teams pick Coeo Solutions
- % uptime / 100% SLA guarantee
- Onshore white-glove support
- 'Forgotten 5000' mid-market multi-location specialization
- Full managed stack (network + voice + security + IT)
- High NPS
- Growth via acquisition (S-NET Communications, 2026)
Probably not a fit
We haven't published fit caveats for Coeo Solutions yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
- Riata Capital recapitalization (PE backing)Proof point
- Industry-leading NPS cited by managementProof point
Notable clients
Vendor-reportedOption Care, ABT Electronics (CIO testimonials) thousands of mid-market multi-location customers
Our Solutions
Rubber Duck solutions through Coeo Solutions
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Coeo Solutions' Connectivity & SASE, Communications & CX, and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Connectivity & SASE
SD-WAN
Coeo engineers and manages SD-WAN for multi-location enterprises, integrating it with managed firewall and dedicated internet access for resilient connectivity.
- Built-in redundancy Redundancy and failover support Coeo's 100% uptime guarantee across sites.
- Multi-location specialization Designed for distributed mid-market enterprises with many sites.
SASE / SSE
Coeo delivers SASE combining network and security to protect multi-location mid-market enterprises as part of its full managed stack.
- Converged network + security SASE unifies connectivity and security within one managed offering.
- Onshore engineering US-based engineers design and operate the security fabric.
Communications & CX
UCaaS / Cloud PBX
Coeo delivers cloud phone built on MaX UC over Metaswitch, providing managed UCaaS to multi-location mid-market enterprises as part of a fully managed communications stack.
- 100% uptime SLA Built-in redundancy and failover back a 100% uptime and SLA guarantee.
- Onshore white-glove support US-based engineers support every deployment with a high-touch service model.
Microsoft TeamsMetaswitch (MaX UC)CCaaS / Cloud Contact Center
Coeo provides a cloud contact center within its managed communications portfolio, tailored to multi-location mid-market enterprises underserved by major carriers.
- Mid-market focus Built for the 'Forgotten 5000' multi-location mid-market segment.
- Fully managed stack Contact center is delivered alongside network, voice, and security under one provider.
Microsoft TeamsManaged IT & Cloud Ops
Managed IT Services
Coeo provides managed IT services expanded through its 2026 acquisition of S-NET Communications, adding vertical depth in hospitality, QSR/franchise, and healthcare.
- Full managed stack IT is unified with network, voice, and security under a single provider.
- Vertical depth The S-NET acquisition added expertise in hospitality, QSR, and healthcare.
How Coeo Solutions delivers
24/7 onshore support and engineering; 100% uptime SLA guarantee with built-in redundancy and failover; certified engineers for design/deploy/monitor/maintain. (vendor-reported)
Services in detail
- Managed Network ServicesDelivered as a fully managed service with 24/7 onshore support.
- Managed CommunicationsDelivered as a fully managed service with onshore white-glove support.
- Managed IT ServicesDelivered as a co-managed and fully managed IT service with onshore support.
- Architecture & DesignDelivered as project-based network design and engineering by onshore staff.
- 24/7 SupportDelivered as 24/7 onshore white-glove support.
Compare
One quote is a price. Three quotes are a market.
We'd price Coeo Solutions next to these. Same scope on one page, sent to every provider, so the numbers actually line up.
Who we'd price next to Coeo Solutions
BCM One Communicate Connect
Total Communications Service Provider
Already talking to someone else? Tell us and we'll put them in the mix.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with Coeo Solutions.
Ask for a referenceDocuments
From Coeo Solutions
5 PDFs, collected while we vetted them
- Coeo EmpowerUC Desktop Business User GuideDownload
- Coeo EmpowerUC Omnichannel Contact Center Agent Supervisor GuideDownload
- Coeo EmpowerUC Microsoft Teams Integration GuideDownload
- Coeo EmpowerUC WebApp Business User GuideDownload
- Coeo EmpowerUC Mobile Connect User GuideDownload
Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.
Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price Coeo Solutions against two alternatives and tell you which one we'd pick, and why.