Partner Ecosystem
Coeo Solutions
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About Coeo Solutions
Serving the 'Forgotten 5000' Mid-Market with Managed Networks
Coeo (COEO) Solutions is a managed network and cloud communications provider founded in 2014 and headquartered in Schaumburg, IL (Chicagoland), backed by Riata Capital Group. Coeo targets the ‘Forgotten 5,000’ — multi-location, mid-market enterprises underserved by major carriers — delivering UCaaS, CCaaS, SIP trunking, SD-WAN, SASE, managed firewall, dedicated internet access, and managed IT with a 100% uptime SLA and onshore white-glove support. In May 2026 Coeo acquired S-NET Communications, expanding managed IT and vertical depth (hospitality, QSR/franchise, healthcare).
Why teams choose Coeo Solutions
- 100% uptime / 100% SLA guarantee
- Onshore white-glove support
- 'Forgotten 5000' mid-market multi-location specialization
- Full managed stack (network + voice + security + IT)
- High NPS
- Growth via acquisition (S-NET Communications, 2026)
Capabilities we have validated
- 100% uptime SLA with built-in redundancy/failover
- Onshore support & engineering
- Multi-location mid-market focus
- MaX UC (Metaswitch) UCaaS
- SD-WAN + SASE + managed firewall
- Industry-leading NPS
- National network
Recognition & proof points
- Riata Capital recapitalization (PE backing)
- Industry-leading NPS cited by management
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Aug 16, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by Coeo Solutions
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
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UCaaS / Cloud PBX
Coeo delivers cloud phone built on MaX UC over Metaswitch, providing managed UCaaS to multi-location mid-market enterprises as part of a fully managed communications stack.
100% uptime SLA — Built-in redundancy and failover back a 100% uptime and SLA guarantee.
Onshore white-glove support — US-based engineers support every deployment with a high-touch service model.
Integrates with Microsoft TeamsMetaswitch (MaX UC)
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CCaaS / Cloud Contact Center
Coeo provides a cloud contact center within its managed communications portfolio, tailored to multi-location mid-market enterprises underserved by major carriers.
Mid-market focus — Built for the 'Forgotten 5000' multi-location mid-market segment.
Fully managed stack — Contact center is delivered alongside network, voice, and security under one provider.
Integrates with Microsoft Teams
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SD-WAN
Coeo engineers and manages SD-WAN for multi-location enterprises, integrating it with managed firewall and dedicated internet access for resilient connectivity.
Built-in redundancy — Redundancy and failover support Coeo's 100% uptime guarantee across sites.
Multi-location specialization — Designed for distributed mid-market enterprises with many sites.
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SASE / SSE
Coeo delivers SASE combining network and security to protect multi-location mid-market enterprises as part of its full managed stack.
Converged network + security — SASE unifies connectivity and security within one managed offering.
Onshore engineering — US-based engineers design and operate the security fabric.
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Managed IT Services
Coeo provides managed IT services expanded through its 2026 acquisition of S-NET Communications, adding vertical depth in hospitality, QSR/franchise, and healthcare.
Full managed stack — IT is unified with network, voice, and security under a single provider.
Vertical depth — The S-NET acquisition added expertise in hospitality, QSR, and healthcare.
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
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Managed Network Services
Coeo manages national network services for multi-location mid-market enterprises, combining SD-WAN, managed firewall, and dedicated internet access.
Delivery: Delivered as a fully managed service with 24/7 onshore support.
100% uptime SLA — Redundancy and failover underpin a 100% uptime and SLA guarantee.
Onshore support — US-based engineers handle support and operations end to end.
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Managed Communications
Coeo manages UCaaS, CCaaS, and SIP trunking for distributed mid-market enterprises as a single managed communications service.
Delivery: Delivered as a fully managed service with onshore white-glove support.
Unified stack — Voice is managed alongside network, security, and IT by one provider.
High NPS — Coeo reports an industry-leading NPS for its managed communications.
Integrates with Metaswitch (MaX UC)
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Managed IT Services
Coeo delivers managed IT services, deepened by the S-NET Communications acquisition, to underserved multi-location mid-market businesses.
Delivery: Delivered as a co-managed and fully managed IT service with onshore support.
Vertical specialization — Added depth in hospitality, QSR/franchise, and healthcare verticals.
One-stop provider — IT joins network, voice, and security in a single managed relationship.
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Architecture & Design
Coeo's onshore engineers design and architect resilient network and communications solutions for multi-location mid-market enterprises.
Delivery: Delivered as project-based network design and engineering by onshore staff.
Onshore engineering — US-based engineers design solutions with white-glove attention.
Redundancy by design — Architectures are built with failover to support the 100% uptime guarantee.
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24/7 Support
Coeo provides 24/7 onshore support across its managed network, communications, and IT services.
Delivery: Delivered as 24/7 onshore white-glove support.
Onshore white-glove — Support is US-based and high-touch rather than offshore.
SLA-backed — Support underpins Coeo's 100% uptime and SLA guarantee.
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
Resources
Documents & collateral
Datasheets, spec sheets, case studies and pricing references collected while vetting Coeo Solutions — 5 documents.
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