Partner profile
Continuant
Eliminating Barriers to Business Communication Breakthroughs
Founded 1995 · Fife, Washington · 51-200 employees · Private, independent
Partnership Overview
Who Continuant is built for
IT Directors and CIO/CTOs at mid-market to large enterprises running legacy Avaya, Cisco, or Microsoft PBX systems who need managed migration to cloud UC/CC without business disruption.
Continuant is a 30-year veteran managed services provider and systems integrator specializing in enterprise unified communications, CCaaS migration, and voice infrastructure management. Their three-pillar approach — Integrate (CPaaS for legacy PBX), Migrate (UCaaS/CCaaS), and Manage (ITIL-based managed services) — allows enterprises to evolve communications at their own pace without disruption. Their Maintenance Advantage Plan offers average 30% savings over OEM contracts for legacy phone systems across all major brands.
- VerifiedSep 13, 2026 · high confidence
- 5solutions across 1 category
- 31 yrsin business, since 1995
- 51-200employees
Why teams pick Continuant
- + years of enterprise UC expertise
- Three-stage approach: Integrate, Migrate, Manage
- ITIL-based managed services
- Average 30% savings over OEM maintenance contracts
- Supports any UCaaS platform (Teams, Zoom, Webex)
- C4 AI-powered CCaaS platform
Probably not a fit
We haven't published fit caveats for Continuant yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
Microsoft Partner of the Year and Genesys Partner of the Year for converged communications (2023)Partner status · Microsoft
- + years as an enterprise UC systems integratorProof point
Notable clients
Vendor-reportedBSBoston Scientific
- 33M
HHulu
RREI
COCapital One
AAdient
- UHUniversal Health Services
UOUniversity of Akron
Our Solutions
Rubber Duck solutions through Continuant
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Continuant's Communications & CX solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Communications & CX
UCaaS / Cloud PBX
Continuant migrates and manages unified communications across any major UCaaS platform, helping enterprises move from legacy PBX to cloud voice at their own pace.
- Any UCaaS platform Supports Teams, Zoom, and Webex with no carrier lock-in.
- 30+ years UC expertise Three decades of enterprise unified communications experience.
- Migrate at your pace Integrate-Migrate-Manage approach evolves communications without disruption.
Microsoft Teams
Zoom
CiscoCCaaS / Cloud Contact Center
Continuant delivers cloud contact center through its C4 AI-powered CCaaS platform and manages CCaaS migrations for enterprise customers.
- C4 AI platform AI-powered CCaaS platform purpose-built by Continuant.
- No carrier lock-in Customers retain flexibility across vendors and carriers.
Microsoft TeamsTraditional / Legacy Voice
Continuant maintains legacy PBX systems across all major brands through its Maintenance Advantage Plan, a lower-cost alternative to OEM contracts.
- Average 30% savings Maintenance Advantage Plan averages 30% savings over OEM maintenance contracts.
- Multi-vendor support Supports legacy phone systems across all major brands.
AvayaCiscoMicrosoft Teams Voice
Continuant migrates enterprises to and manages voice on Microsoft Teams, drawing on deep multi-vendor UC expertise.
- Teams migration depth 30+ years of UC expertise applied to Teams voice deployments.
- ITIL-based management Ongoing Teams voice managed under an ITIL-based framework.
Microsoft TeamsMicrosoftCPaaS / Messaging APIs
Continuant uses CPaaS to integrate legacy PBX into modern communications as the first stage of its three-pillar evolution approach.
- Integrate stage CPaaS connects legacy PBX to modern platforms without rip-and-replace.
- Phased evolution Enables enterprises to modernize communications at their own pace.
How Continuant delivers
24/7 support; named CSMs for enterprise; ITIL-based service management. (vendor-reported)
Services in detail
- Managed CommunicationsDelivered as fully managed, ITIL-based services with 24/7 support.
- Migration ServicesDelivered as phased migration projects allowing customers to evolve at their own pace.
- Implementation & OnboardingDelivered as project-based implementation by an experienced systems integrator.
- Project ManagementDelivered as project-based engagements with ITIL-based change management.
- 24/7 SupportDelivered as around-the-clock support within ITIL-based managed services.
Automate/AI, built in · AI-Powered Features. Continuant C4 AI-powered CCaaS platform; AI-driven analytics for UC system performance.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with Continuant.
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Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price Continuant against two alternatives and tell you which one we'd pick, and why.