Partner profile
Convergia
Communications Solutions for the Americas
Founded 1998 · Montreal, Quebec, Canada · 51-200 employees · Private, independent
Partnership Overview
Who Convergia is built for
Multinational corporations operating in Latin America needing single-vendor voice + data + SD-WAN across multiple LATAM countries; U.S.-headquartered enterprises with LATAM operations; LATAM mid-market enterprises.
Convergia is a Pan-American value-added distributor (VAD) and aggregator of connectivity solutions, founded in 1998 in Santiago, Chile and Montreal, Canada, and headquartered in the Montreal area (Pointe-Claire), Quebec. It aggregates wireline fiber/broadband, wireless MNO/MVNO cellular, and satellite services from leading carriers into a single-source portfolio spanning voice (SIP/VoIP/PSTN), data and networking, SD-WAN, UCaaS, mobility, and industrial/enterprise IoT across North, Central, and South America. Convergia differentiates on Pan-American reach with local billing in local currency, a single point of contact, and centralized multilingual (English/Spanish/Portuguese) 24/7/365 support. It goes to market largely through a channel/agent program (Technology Solution Brokers, sub-agents, and resellers) and is a common LATAM delivery partner for U.S.-based agents. Co-founder & President Alejandro Bitar leads the roughly 500-1,000-employee firm (approx. $35.9M revenue per a 2026 third-party estimate).
- VerifiedAug 28, 2026 · high confidence
- 5solutions across 3 categories
- 28 yrsin business, since 1998
- 51-200employees
Why teams pick Convergia
- LATAM specialist (Mexico, Brazil, Chile, Colombia, Peru, others)
- Multi-lingual (English/Spanish/Portuguese) account teams
- Aggregator across 100+ regional carriers in the Americas
- Single contract / single bill for multi-country deployments
- SD-WAN multi-vendor managed services
- /7 NOC with regional engineering presence
Probably not a fit
We haven't published fit caveats for Convergia yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
- Channel Partners 360 LATAM coverageProof point
- Multiple regional carrier awardsAward
Notable clients
Vendor-reportedMajor multinational corporations with LATAM operations (manufacturing, financial services, retail, hospitality)
Our Solutions
Rubber Duck solutions through Convergia
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Convergia's Connectivity & SASE, Communications & CX, and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Connectivity & SASE
SD-WAN
Convergia delivers multi-vendor managed SD-WAN across the Americas, designing and operating networks for multi-country enterprises.
- Multi-vendor managed Managed services span multiple SD-WAN platforms rather than a single vendor.
- 24/7 NOC A 24/7 NOC with regional engineering supports SD-WAN operations.
- Single bill One contract covers SD-WAN across multiple countries.
Dedicated Internet Access (DIA)
Convergia provides dedicated internet access across the Americas through its carrier aggregation footprint, with particular depth in Latin America.
- Americas reach Aggregation across 100+ regional carriers extends DIA throughout the Americas.
- Single-bill delivery Multi-country access is consolidated under a single contract and bill.
MPLS / Private Line
Convergia delivers MPLS and private line connectivity for multi-country enterprises, leveraging regional carrier relationships across Latin America.
- LATAM specialist Strong presence in Mexico, Brazil, Chile, Colombia, and Peru supports private networking.
- Single contract Multi-country private line is delivered on one contract and bill.
Communications & CX
UCaaS / Cloud PBX
Convergia delivers UCaaS and cloud voice across the Americas, including Microsoft Teams Direct Routing, with bilingual account teams supporting multi-country enterprise deployments.
- LATAM specialist Deep franchise across Mexico, Brazil, Chile, Colombia, and Peru supports regional voice deployments.
- Single contract A single contract and single bill simplify multi-country rollouts.
- Multilingual teams Account teams operate in English, Spanish, and Portuguese.
Microsoft TeamsSIP Trunking
Convergia provides international and enterprise SIP trunking backed by aggregation across Tier-1 global and Latin American carriers.
- Carrier aggregation Aggregation across 100+ regional carriers gives broad Americas voice reach.
- Single bill Multi-country trunking is consolidated into one contract and bill.
Microsoft TeamsHow Convergia delivers
24/7 multilingual (EN/ES/PT) NOC; named multilingual PMs; SLA-backed for enterprise; regional field engineering. (vendor-reported)
Services in detail
- Managed Network ServicesFully managed with a 24/7 NOC and regional engineering presence.
- Managed CommunicationsFully managed with bilingual account teams and 24/7 NOC support.
- Project ManagementProject-based with multi-country coordination and bilingual teams.
- Implementation & OnboardingProject-based implementation supported by regional engineering.
- 24/7 SupportContinuous 24/7 NOC with multilingual support staff.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with Convergia.
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Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price Convergia against two alternatives and tell you which one we'd pick, and why.