Partner profile
EarthLink Business
More than just internet - your partner in business
Founded 1994 · Atlanta, GA · 201-1,000 employees · Private, VC/PE backed
Partnership Overview
Who EarthLink Business is built for
Small businesses wanting a single vendor for internet, IT services, and digital marketing.
EarthLink Business is the SMB/enterprise division of EarthLink, one of the largest internet providers in the United States (coverage reaching roughly 48 states). It delivers business internet over three technologies — broadband, fixed wireless, and dedicated (uncontested) fiber — with symmetrical speeds scaling from 50 Mbps up to 10 Gbps, plus managed IT services, security add-ons, and digital marketing. EarthLink positions itself as an all-in-one connectivity-plus-IT partner for SMBs, bundling 24/7 U.S.-based support, network monitoring, and a dedicated account manager. Its fixed wireless product carries a 99.999% uptime SLA and can be installed in 7–14 days using line-of-sight to an EarthLink point of presence.
- VerifiedJul 18, 2026 · high confidence
- 3solutions across 2 categories
- 32 yrsin business, since 1994
- 201-1,000employees
Why teams pick EarthLink Business
- All-in-one bundle (internet + IT + marketing) for SMBs
- National brand heritage
- Multiple internet options (wireless and fiber)
- Local field support
Probably not a fit
We haven't published fit caveats for EarthLink Business yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
- Among the largest U.S. internet providers by coverage (FCC Broadband Data Collection)Proof point
- Multiple ISP customer-satisfaction, speed, reliability and value awards; security via Norton/Bark partnershipsAward
Notable clients
Vendor-reported~800,000 residential and small-business customers nationwide (named business logos not disclosed).
Our Solutions
Rubber Duck solutions through EarthLink Business
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from EarthLink Business' Connectivity & SASE and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Connectivity & SASE
Broadband / Business Internet
EarthLink Business delivers business internet over broadband and dedicated, uncontested fiber with symmetrical speeds from 50 Mbps up to 10 Gbps for SMBs and enterprises.
- Multiple technologies Offers broadband, fixed wireless, and dedicated fiber options.
- National coverage Coverage reaching roughly 48 states under a recognized national brand.
- Local field support Local field support backs national connectivity.
Fixed Wireless / 5G
EarthLink Business provides fixed wireless internet using line-of-sight to an EarthLink point of presence, with rapid installation for SMB sites.
- Fast deployment Fixed wireless can be installed in 7-14 days via line-of-sight.
- High uptime SLA Fixed wireless carries a 99.999% uptime SLA.
- Wireless option Adds a wireless alternative where fiber is unavailable.
Managed IT & Cloud Ops
Managed IT Services
EarthLink Business bundles managed IT services, security add-ons, and network monitoring alongside its connectivity offerings for SMBs.
- All-in-one bundle Combines internet, IT, and marketing in a single SMB package.
- Dedicated account manager SMBs get a dedicated account manager and 24/7 US-based support.
- Network monitoring Includes monitoring to keep SMB networks online.
How EarthLink Business delivers
24/7 U.S.-based business-class support with around-the-clock network monitoring and a dedicated account manager (vendor-reported)
Services in detail
- Managed IT ServicesDelivered as a managed service bundled with connectivity, backed by 24/7 US-based support.
- Installation & Field ServicesDelivered through local field support teams, with fixed wireless installs in 7-14 days.
- Technical Support / HelpdeskDelivered as 24/7 US-based support paired with a dedicated account manager.
Compare
One quote is a price. Three quotes are a market.
We'd price EarthLink Business next to these. Same scope on one page, sent to every provider, so the numbers actually line up.
Who we'd price next to EarthLink Business
Comcast Business Connect Communicate
Communications & Network Solutions That Empower Business
Spectrum Enterprise Connect Communicate
Solutions That Work as Hard as You Do
AT&T Business Connect
Connecting Changes Everything
Frontier Communications Connect Communicate
Building Gigabit America
Already talking to someone else? Tell us and we'll put them in the mix.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with EarthLink Business.
Ask for a reference
Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price EarthLink Business against two alternatives and tell you which one we'd pick, and why.