Partner profile
EPIC iO
Connected Intelligence — IoT and AI for Smart Infrastructure
Founded 2018 · Charlotte, NC · 51-200 employees · Private, VC/PE backed
Partnership Overview
Who EPIC iO is built for
Public safety agencies (fire, police, EMS), state and local government, utility companies (smart grid, smart water), school districts (drone/security), municipal smart city deployments, large fleet operators.
EPIC iO is a U.S.-based IoT and managed connectivity company headquartered in Charlotte, NC, providing wireless WAN, IoT device management, video analytics (AI-driven), and smart city / smart utility solutions. Through a series of acquisitions (including IoT Diagnostics and others), EPIC iO has built a vertically integrated IoT platform combining cellular (4G/5G) connectivity, hardware (Cradlepoint and other vendors), management software, and AI-powered video analytics for public safety and smart infrastructure.
- VerifiedAug 29, 2026 · high confidence
- 4solutions across 3 categories
- 8 yrsin business, since 2018
- 51-200employees
Why teams pick EPIC iO
- Vertically integrated IoT (connectivity + hardware + management + AI analytics)
- Strong public safety / first responder vertical
- DeepInsights AI video analytics platform
- Multi-carrier cellular (AT&T FirstNet, Verizon Frontline, T-Mobile)
- /7 NOC for managed IoT
- AT&T FirstNet certified
Probably not a fit
We haven't published fit caveats for EPIC iO yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
AT&T FirstNet Premier PartnerPartner status · AT&T
- Multiple Public Safety awardsAward
Inc. 5000Award · Inc. 5000
- IoT Innovation AwardsAward
Notable clients
Vendor-reportedState and local police, fire, EMS departments municipal smart city deployments major utility companies (named in public references)
Our Solutions
Rubber Duck solutions through EPIC iO
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from EPIC iO's Connectivity & SASE, Managed IT & Cloud Ops, and AI Enablement & Automation solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Connectivity & SASE
IoT Connectivity
EPIC iO delivers vertically integrated IoT connectivity combining 4G/5G cellular, IoT hardware, and device management across smart city, smart utility, and fleet/asset-tracking deployments. Connectivity is paired with multi-carrier cellular and centralized IoT device management.
- Vertically integrated stack Connectivity, hardware, management, and AI analytics are delivered as a single integrated IoT platform.
- Multi-carrier cellular Supports AT&T FirstNet, Verizon Frontline, and T-Mobile for resilient coverage.
- 24/7 IoT NOC A dedicated network operations center monitors and manages IoT connectivity around the clock.
Cradlepoint
AT&T
Verizon
T-MobileFixed Wireless / 5G
EPIC iO provides managed wireless WAN and fixed wireless connectivity using 4G/5G cellular and Cradlepoint hardware for smart infrastructure and public safety sites. Deployments leverage multi-carrier cellular for coverage and failover.
- AT&T FirstNet certified Certified for FirstNet to support first-responder and public-safety connectivity.
- Public safety focus Strong first-responder vertical with multi-state public sector contracts.
- Multi-carrier resilience AT&T, Verizon, and T-Mobile options provide redundant wireless coverage.
CradlepointAT&TVerizonT-MobileManaged IT & Cloud Ops
Managed IT Services
EPIC iO manages IoT connectivity and devices end to end through a 24/7 NOC, handling monitoring, device management, and ongoing operations for wireless WAN and IoT estates. Management spans connectivity, hardware, and the supporting platform.
- 24/7 NOC Around-the-clock network operations center for managed IoT and connectivity.
- Single-vendor management Connectivity, hardware, and management are consolidated under one provider.
Cradlepoint
CiscoAI Enablement & Automation
Voice AI / Conversational AI
EPIC iO's DeepInsights platform applies AI-driven analytics to video and sensor data for public safety and smart infrastructure use cases. The platform turns IoT data into actionable intelligence across smart city and utility deployments.
- DeepInsights AI platform Proprietary AI video analytics platform built for public safety and smart infrastructure.
- Connected intelligence AI analytics are integrated with connectivity and hardware for end-to-end insight.
How EPIC iO delivers
24/7 IoT NOC; named technical account managers for government / utility customers; FirstNet-certified support; multi-tier SLA. (vendor-reported)
Services in detail
- Managed Network ServicesDelivered as a fully managed service with 24/7 NOC monitoring and support.
- Implementation & OnboardingDelivered as project-based implementation with hardware and connectivity provisioning.
- 24/7 MonitoringDelivered as continuous 24/7 monitoring from a dedicated NOC.
- 24/7 SupportDelivered as 24/7 support through the network operations center.
- Network Operations Center (NOC)Delivered as a 24/7 in-house NOC managing IoT connectivity and devices.
Automate/AI, built in · Native AI Platform. DeepInsights AI video analytics platform: real-time AI inference on video streams for object detection, anomaly detection, license plate recognition, occupancy counting, and event triggering for public safety applications.
Compare
One quote is a price. Three quotes are a market.
We'd price EPIC iO next to these. Same scope on one page, sent to every provider, so the numbers actually line up.
Who we'd price next to EPIC iO
Eseye Connect
Global IoT Connectivity Without Compromise
Already talking to someone else? Tell us and we'll put them in the mix.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with EPIC iO.
Ask for a referenceDocuments
From EPIC iO
4 PDFs, collected while we vetted them
- EPIC iO collateral 1Download
- Global connectionsDownload
- EPIC iO collateral 3Download
- EPIC iO collateral 4Download
Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.
Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price EPIC iO against two alternatives and tell you which one we'd pick, and why.