Partner profile

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Everbridge

Critical Event Management for Enterprise Resilience

CommunicateAutomate/AI: built in
CPaaS / Messaging APIsPhysical / Life Safety

Founded 2002 · Burlington, Massachusetts · 1,001-5,000 employees · Private, VC/PE backed

Verified Sep 17, 2026Get pricing

Partnership Overview

Who Everbridge is built for

Large enterprises, government agencies (federal/state/local), healthcare systems, financial services, and tech companies needing critical event management, mass notification, and operational resilience.

Everbridge is the global leader in critical event management (CEM), delivering mass notification, emergency communications, IT service alerting, public warning, and operational resilience solutions to enterprises, governments, and healthcare organizations. Taken private by Thoma Bravo in 2024 for $1.8B (after being on NASDAQ as EVBG), Everbridge serves 6,500+ customers including 8 of the 10 largest US cities, all 10 largest investment banks, and 9 of the 10 largest tech companies.

  • VerifiedSep 17, 2026 · high confidence
  • 2solutions across 1 category
  • 24 yrsin business, since 2002
  • 1,001-5,000employees

Why teams pick Everbridge

  • Global leader in critical event management
  • Acquired xMatters (2021), Anvil (2019), 911-eXposed
  • Used by 8 of 10 largest US cities
  • All 10 largest US investment banks
  • Public on NASDAQ (EVBG) pre-Thoma Bravo acquisition 2024

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Recognition & proof points

  • Acquired by Thoma Bravo $1.8B (2024)Proof point
  • Used by 8 of 10 largest US citiesProof point
  • All 10 largest US investment banksProof point
  • Gartner Recognition Critical Event Management MarketAnalyst recognition · Gartner

Notable clients

Vendor-reported

U.S. Federal Government 8 of 10 largest U.S. cities all 10 largest U.S. investment banks major Fortune 100 enterprises. Named references include Bristol Myers Squibb, MilliporeSigma and Burns & McDonnell distributed via partners including AT&T (Everbridge 360).

Our Solutions

Rubber Duck solutions through Everbridge

From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Everbridge's Communications & CX solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.

Communicate

Communications & CX

CPaaS / Messaging APIs

Everbridge delivers mass notification and emergency communications across SMS, voice, email, app push, and web, orchestrated through its Critical Event Management platform for enterprises, governments, and healthcare.

  • CEM market leader Recognized global leader in critical event management with broad enterprise and government adoption.
  • Trusted at scale Used by 8 of the 10 largest US cities and all 10 largest US investment banks.
  • IT alerting depth The xMatters acquisition adds mature IT service alerting to the communications stack.
All CPaaS / Messaging APIs providers

Physical / Life Safety

Everbridge provides public warning, workforce safety, travel risk management, and risk intelligence as part of its critical event management portfolio, helping organizations protect people during emergencies.

  • Public warning scale Country-scale public warning deployments backed by acquisitions of Anvil and 911-eXposed.
  • Enterprise resilience Global leadership in critical event management underpins workforce and travel safety.
  • Proven adoption Serves the largest US cities and investment banks for operational resilience.
All Physical / Life Safety providers

How Everbridge delivers

24/7 SupportCustomer SuccessEnd-User TrainingImplementation & OnboardingStrategy & Consulting

24/7 global support; SLA-backed enterprise platform; customer success and professional services teams; Everbridge University training. (vendor-reported)

Services in detail

  • Implementation & OnboardingProject-based implementation and onboarding delivered with the enterprise SaaS subscription.
  • Customer SuccessOngoing customer success management included with the enterprise subscription.
  • 24/7 SupportFully managed 24/7 global support coverage.
  • Strategy & ConsultingProject-based professional services engagements for CEM program design.
  • End-User TrainingStructured training and certification via Everbridge University.

Automate/AI, built in · AI-Powered Features. Everbridge 360 AI ('Purpose-built AI') embeds machine learning, generative AI, computer vision and knowledge graphs across the critical-event lifecycle: AI-generated risk intelligence and alert assessments, an AI communications assistant that drafts/refines emergency messages, an AI analyst/Advisor for guided decisions, and Risk Stream/Protective Intelligence for threat detection. The xMatters AI Agent (2025) accelerates IT/DevOps incident response, and Everbridge holds an AI patent for predictive CEM models. AI is autonomous when desired and human-guided when oversight is required.

Case Studies

What backs it up

Case studies

No published case studies yet.

Ask us and we'll request a reference call with Everbridge.

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Documents

From Everbridge

23 PDFs, collected while we vetted them

  • Everbridge Critical Event Management Federal Data SheetPDF · 1.1 MBDownload
  • Everbridge Critical Event Management Platform BrochurePDF · 1.7 MBDownload
  • Everbridge Mass Notification DatasheetPDF · 768.8 KBDownload
  • Everbridge 360 Benefit Matrix DatasheetPDF · 339.5 KBDownload
  • Everbridge Public Warning Solution BriefPDF · 2.0 MBDownload
  • Everbridge Travel Protector Assist DatasheetPDF · 1.6 MBDownload
  • Everbridge Risk Center DatasheetPDF · 533.8 KBDownload
  • Everbridge Enterprise Incident Response ServiceNow DatasheetPDF · 538.5 KBDownload
  • Everbridge Location Based SMS DatasheetPDF · 776.5 KBDownload
  • Everbridge Resident Connection DatasheetPDF · 549.1 KBDownload
  • Everbridge Safety Connection DatasheetPDF · 777.2 KBDownload
  • Everbridge Visual Command Center DatasheetPDF · 3.1 MBDownload
  • Everbridge VCC Mass Notification Connector DatasheetPDF · 378.5 KBDownload
  • Everbridge Control Center DatasheetPDF · 2.2 MBDownload
  • Everbridge Control Center for Airports DatasheetPDF · 878.6 KBDownload
  • Everbridge Nixle DatasheetPDF · 1.5 MBDownload
  • Everbridge Smart Security DatasheetPDF · 1.5 MBDownload
  • Everbridge Community Engagement DatasheetPDF · 1.3 MBDownload
  • Everbridge Assist DatasheetPDF · 1.7 MBDownload
  • Everbridge State Local Government Industry Solutions DatasheetPDF · 2.0 MBDownload
  • Everbridge Campus Alerts DatasheetPDF · 740.2 KBDownload
  • Everbridge ROI for Cities and Counties DatasheetPDF · 314.9 KBDownload
  • Everbridge 10 Important Operational Risk Programs WhitepaperPDF · 871.3 KBDownload

Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

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