Fidium Business (Consolidated Communications)

Partner Ecosystem

Fidium Business (Consolidated Communications)

Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.

About the partner

About Fidium Business (Consolidated Communications)

Fast, Local Fiber Internet

Founded1894
HeadquartersMattoon, IL, USA
Company size1,001-5,000 employees
OwnershipPrivate – VC/PE Backed

Fidium Business (a brand of Consolidated Communications) is a national fiber-first internet and network services provider offering multi-gigabit fiber connectivity, business voice, UCaaS, SD-WAN, and wholesale solutions under a unified brand. Consolidated has been rapidly transitioning its 100+ year-old network from copper to fiber, with 75%+ of broadband customers now on fiber. Acquired by Searchlight Capital and BCI in 2024 and taken private, Consolidated Communications is investing heavily in expanding fiber footprint across 20+ states. Fidium provides residential and business customers with speeds from 250 Mbps to multi-gig with no data caps.

Why teams choose Fidium Business (Consolidated Communications)

  • Multi-gig symmetrical fiber with no data caps
  • Local field operations and same-day support in serving markets
  • Investment-backed fiber expansion (Searchlight + BCI)
  • Both retail (Fidium) and wholesale (Consolidated) capabilities
  • 100+ year regional carrier heritage with modern fiber infrastructure

Capabilities we have validated

  • Symmetrical fiber (up to 5 Gbps for business)
  • No data caps
  • XGS-PON fiber technology
  • Hosted VoIP
  • Wholesale dark fiber & lit fiber transport
  • Multi-tenant unit (MDU) support

Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Sep 5, 2026 · High confidence · Verified multi-source.

Capabilities

Solutions Delivered by Fidium Business (Consolidated Communications)

The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.

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Broadband / Business Internet

Fidium Business delivers fiber-first business broadband with symmetrical multi-gig speeds and no data caps, built on Consolidated Communications' modernized XGS-PON fiber network.

Symmetrical multi-gig — Business plans reach up to 5 Gbps symmetrical with no data caps.

Local field support — Local field operations provide same-day support in serving markets.

Fiber-first network — A century-old carrier network has been modernized to fiber, with 75%+ of broadband customers now on fiber.

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Dedicated Internet Access (DIA)

Fidium Business provides dedicated fiber internet for businesses requiring guaranteed symmetrical bandwidth, backed by Consolidated's expanding fiber footprint across 20+ states.

Dedicated fiber — Symmetrical fiber up to 5 Gbps delivers consistent, business-grade bandwidth.

Expanding footprint — Investment-backed fiber expansion is extending coverage across 20+ states.

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Dark Fiber / Wavelengths

Consolidated Communications offers wholesale dark fiber and lit fiber transport, leveraging its regional fiber infrastructure for carrier and enterprise transport needs.

Wholesale capabilities — Both retail (Fidium) and wholesale (Consolidated) fiber options are available from one provider.

Regional fiber backbone — Dark and lit fiber transport ride a modernized regional network with carrier heritage.

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UCaaS / Cloud PBX

Fidium Business delivers hosted VoIP and UCaaS over its own fiber network, combining business voice and unified communications with local connectivity.

Voice over own fiber — Hosted VoIP runs over Fidium's symmetrical fiber for reliable call quality.

Single local provider — Voice and internet are sourced from one carrier with local field technicians.

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SD-WAN

Fidium Business offers managed SD-WAN to connect multi-site businesses across its fiber network and broader Consolidated footprint.

Fiber-backed SD-WAN — SD-WAN rides Fidium's symmetrical fiber for predictable multi-site connectivity.

Managed locally — Local field operations and account management support deployments.

Integrates with Cisco

Delivery

How We Deliver

Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.

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Managed Network Services

Fidium Business manages business network connectivity over its fiber footprint, pairing managed SD-WAN and transport with local account management.

Delivery: Delivered as a managed service backed by local field operations and dedicated account management.

Local operations — Local field teams provide same-day support in serving markets.

Carrier heritage — A 100+ year regional carrier backs the modern fiber network.

Integrates with Cisco

communications_cx

Managed Communications

Fidium Business delivers and manages hosted voice and UCaaS for business customers across its fiber network.

Delivery: Delivered as a managed hosted-voice service over Fidium's own fiber connectivity.

Voice plus fiber — Hosted voice is bundled with symmetrical fiber from a single provider.

Local support — Local field technicians support voice deployments in market.

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Installation & Field Services

Fidium Business provides professional installation through local field technicians across its serving markets, including support for multi-tenant units.

Delivery: Delivered on-site by local field technicians with same-day support where available.

Professional install — Local technicians handle professional installation, including MDU support.

Same-day reach — Local field operations enable same-day support in serving markets.

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24/7 Support

Fidium Business backs its fiber and voice services with 24/7 customer support and account management.

Delivery: Delivered around the clock with local field operations supplementing remote support.

24/7 availability — Customer support is available around the clock.

Local plus remote — Remote support is paired with local field operations for faster resolution.

Proof

Results with this partner

Documented outcomes from real engagements — not testimonial vibes.

Case studies featuring this partner are being prepared. See all client results →

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