Partner profile
Fidium Business (Consolidated Communications)
Fast, Local Fiber Internet
Founded 1894 · Mattoon, IL · 1,001-5,000 employees · Private, VC/PE backed
Partnership Overview
Who Fidium Business (Consolidated Communications) is built for
SMBs to mid-market organizations in Consolidated's footprint (Northern New England, Texas, Pennsylvania, Kansas, etc.) needing reliable fiber connectivity, business voice, and managed network services. Also serves carriers/MNOs needing wholesale fiber, dark fiber, and middle-mile transport.
Fidium Business (a brand of Consolidated Communications) is a national fiber-first internet and network services provider offering multi-gigabit fiber connectivity, business voice, UCaaS, SD-WAN, and wholesale solutions under a unified brand. Consolidated has been rapidly transitioning its 100+ year-old network from copper to fiber, with 75%+ of broadband customers now on fiber. Acquired by Searchlight Capital and BCI in 2024 and taken private, Consolidated Communications is investing heavily in expanding fiber footprint across 20+ states. Fidium provides residential and business customers with speeds from 250 Mbps to multi-gig with no data caps.
- VerifiedSep 21, 2026 · high confidence
- 5solutions across 3 categories
- 132 yrsin business, since 1894
- 1,001-5,000employees
Why teams pick Fidium Business (Consolidated Communications)
- Multi-gig symmetrical fiber with no data caps
- Local field operations and same-day support in serving markets
- Investment-backed fiber expansion (Searchlight + BCI)
- Both retail (Fidium) and wholesale (Consolidated) capabilities
- + year regional carrier heritage with modern fiber infrastructure
Probably not a fit
We haven't published fit caveats for Fidium Business (Consolidated Communications) yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
Stevie Award - Company of the Year, Telecommunications (Large), 2026 American Business AwardsAward · Stevie Awards
- Newsweek America's Most Reliable Companies 2026Proof point
- BroadbandNow Top 10 Fastest Real-World SpeedsAward
- Multiple CNET 'Best Internet Provider' wins (2024-2026)Award
- Fiber Broadband Association All-Fiber Certified Network Operator (2023)Certification
- Gold Globee Best New Telecom Service (2022)Award
Notable clients
Vendor-reportedServes 1.25M+ homes and businesses across a 20+ state footprint (700+ communities), spanning residential, SMB, enterprise, government, education, healthcare and wholesale/carrier customers specific named business logos are not publicly disclosed.
Our Solutions
Rubber Duck solutions through Fidium Business (Consolidated Communications)
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Fidium Business (Consolidated Communications)'s Connectivity & SASE, Communications & CX, and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Connectivity & SASE
Broadband / Business Internet
Fidium Business delivers fiber-first business broadband with symmetrical multi-gig speeds and no data caps, built on Consolidated Communications' modernized XGS-PON fiber network.
- Symmetrical multi-gig Business plans reach up to 5 Gbps symmetrical with no data caps.
- Local field support Local field operations provide same-day support in serving markets.
- Fiber-first network A century-old carrier network has been modernized to fiber, with 75%+ of broadband customers now on fiber.
Dedicated Internet Access (DIA)
Fidium Business provides dedicated fiber internet for businesses requiring guaranteed symmetrical bandwidth, backed by Consolidated's expanding fiber footprint across 20+ states.
- Dedicated fiber Symmetrical fiber up to 5 Gbps delivers consistent, business-grade bandwidth.
- Expanding footprint Investment-backed fiber expansion is extending coverage across 20+ states.
Dark Fiber / Wavelengths
Consolidated Communications offers wholesale dark fiber and lit fiber transport, leveraging its regional fiber infrastructure for carrier and enterprise transport needs.
- Wholesale capabilities Both retail (Fidium) and wholesale (Consolidated) fiber options are available from one provider.
- Regional fiber backbone Dark and lit fiber transport ride a modernized regional network with carrier heritage.
SD-WAN
Fidium Business offers managed SD-WAN to connect multi-site businesses across its fiber network and broader Consolidated footprint.
- Fiber-backed SD-WAN SD-WAN rides Fidium's symmetrical fiber for predictable multi-site connectivity.
- Managed locally Local field operations and account management support deployments.
CiscoCommunications & CX
UCaaS / Cloud PBX
Fidium Business delivers hosted VoIP and UCaaS over its own fiber network, combining business voice and unified communications with local connectivity.
- Voice over own fiber Hosted VoIP runs over Fidium's symmetrical fiber for reliable call quality.
- Single local provider Voice and internet are sourced from one carrier with local field technicians.
How Fidium Business (Consolidated Communications) delivers
24/7 U.S.-based customer support with local field technicians and same-day service in served markets; dedicated business account management; SLA-backed dedicated internet and business voice. (vendor-reported)
Services in detail
- Managed Network ServicesDelivered as a managed service backed by local field operations and dedicated account management.
- Managed CommunicationsDelivered as a managed hosted-voice service over Fidium's own fiber connectivity.
- Installation & Field ServicesDelivered on-site by local field technicians with same-day support where available.
- 24/7 SupportDelivered around the clock with local field operations supplementing remote support.
Compare
One quote is a price. Three quotes are a market.
We'd price Fidium Business (Consolidated Communications) next to these. Same scope on one page, sent to every provider, so the numbers actually line up.
Who we'd price next to Fidium Business (Consolidated Communications)
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Solutions That Work as Hard as You Do
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Case Studies
What backs it up
Case studies
No published case studies yet.
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Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price Fidium Business (Consolidated Communications) against two alternatives and tell you which one we'd pick, and why.