Partner Ecosystem
Fortis (Fortis Telecom)
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About Fortis (Fortis Telecom)
The Last IT Company Your Business Will Ever Need
Fortis is a Greater Sacramento-area managed service provider delivering managed IT, hosted VoIP, cybersecurity, private cloud, and redundant business internet to small and mid-sized businesses. Established in 2005 and headquartered in El Dorado Hills, CA, Fortis was founded by telecom veterans whose engineering team contributed to carrier networks for AT&T, Sprint, Comcast, and the US DoD. Its flagship ProLinePBX hosted VoIP platform and CloudSure bonded-internet technology (merging two ISP connections into one redundant ‘super-connection’) let it act as a single accountable vendor for voice, data, and IT. A concierge model gives every customer a named account manager.
Why teams choose Fortis (Fortis Telecom)
- Single vendor for IT + VoIP + internet
- CloudSure bonded redundant internet (proprietary)
- Concierge service with named account managers
- Founders with carrier-grade engineering pedigree (AT&T, Sprint, Comcast, DoD)
- 150+ customers in El Dorado Hills alone
- Local presence in Greater Sacramento
Capabilities we have validated
- ProLinePBX cloud-hosted PBX
- CloudSure dual-ISP bonded failover internet (same-session failover)
- Fixed wireless last mile
- Managed endpoint security
- Private cloud hosting
- Compliance support services for regulated SMBs
- Local Sacramento-area field coverage
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Sep 4, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by Fortis (Fortis Telecom)
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
managed_it_cloud_ops
Managed IT Services
Fortis delivers fully managed IT to small and mid-sized businesses in the Greater Sacramento area, covering helpdesk, endpoint, server and network management.
Single vendor stack — One vendor for IT, VoIP and internet.
Concierge service — Every customer gets a named account manager.
Local Sacramento presence — Local field coverage across Greater Sacramento.
Integrates with Microsoft
communications_cx
UCaaS / Cloud PBX
Fortis offers its flagship ProLinePBX hosted VoIP / cloud PBX platform with white-glove implementation for complex dial plans and call centers.
ProLinePBX platform — Proprietary cloud-hosted PBX is Fortis's flagship voice product.
White-glove implementation — Handles complex dial plans and call center builds.
Carrier-grade pedigree — Founders' engineering experience spans AT&T, Sprint and Comcast.
connectivity_sase
Broadband / Business Internet
Fortis delivers CloudSure redundant business internet that bonds two ISP connections into one resilient link with same-session failover.
CloudSure bonding — Proprietary dual-ISP bonding creates a redundant super-connection.
Same-session failover — Failover happens without dropping the active session.
Single accountable vendor — Internet delivered alongside voice and IT from one provider.
connectivity_sase
Fixed Wireless / 5G
Fortis provides fixed wireless internet as a last-mile option, installed by its own field teams across the Greater Sacramento area.
Last-mile coverage — Fixed wireless reaches sites where wireline is limited.
In-house field installation — Fortis field teams handle fixed wireless and cabling.
Local presence — Backed by local Sacramento-area field coverage.
cloud_migration
Private Cloud
Fortis offers private cloud hosting as part of its single-vendor stack for small and mid-sized businesses, including regulated SMBs.
Single-vendor hosting — Private cloud is part of the unified IT, voice and internet stack.
Compliance support — Supports regulated SMBs with compliance services.
Concierge model — Backed by a named account manager for every customer.
Integrates with Microsoft
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
managed_it_cloud_ops
Managed IT Services
Fortis runs fully managed IT with dedicated helpdesk, endpoint, server and network teams plus proactive monitoring and backup management.
Delivery: Delivered as fully managed IT with proactive monitoring and a concierge named account manager.
Single vendor for IT plus voice — One accountable vendor across IT, VoIP and internet.
Concierge account manager — Every customer is assigned a named account manager.
Proactive monitoring — Includes proactive monitoring and backup management.
Integrates with Microsoft
communications_cx
Managed Communications
Fortis provides white-glove VoIP implementation and ongoing management of its ProLinePBX platform, including complex dial plans and call centers.
Delivery: Delivered as white-glove implementation and managed voice on the ProLinePBX platform.
White-glove VoIP — Hands-on implementation of complex dial plans and call centers.
Carrier-grade engineering — Backed by founders with AT&T, Sprint and Comcast pedigree.
Single-vendor accountability — Voice managed alongside IT and internet.
managed_it_cloud_ops
Technical Support / Helpdesk
Fortis staffs dedicated helpdesk, endpoint, server and network teams to support its managed IT customers across the Sacramento area.
Delivery: Delivered as helpdesk support backed by a concierge named account manager.
Dedicated team structure — Separate helpdesk, endpoint, server and network teams.
Concierge service — Named account manager for every customer.
Local presence — Greater Sacramento-area coverage with 150+ El Dorado Hills customers.
connectivity_sase
Installation & Field Services
Fortis performs field installation including fixed wireless and cabling across the Greater Sacramento area with local field teams.
Delivery: Delivered as on-site field installation by local Sacramento-area teams.
In-house field teams — Handles fixed wireless and cabling installs directly.
Local coverage — Field coverage across Greater Sacramento.
Single-vendor delivery — Installation tied to Fortis's unified IT, voice and internet stack.
managed_it_cloud_ops
Implementation & Onboarding
Fortis onboards customers with white-glove VoIP implementation and IT setup, assigning a named account manager from the start.
Delivery: Delivered as white-glove, project-based onboarding with a concierge account manager.
White-glove onboarding — Hands-on setup of voice, IT and internet.
Named account manager — Concierge model assigns a dedicated contact from day one.
Single accountable vendor — One provider coordinates the full stack rollout.
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
Resources
Documents & collateral
Datasheets, spec sheets, case studies and pricing references collected while vetting Fortis (Fortis Telecom) — 1 document.
Is Fortis (Fortis Telecom) the right partner for you?
We'll give you the straight answer — including who to compare them against.