Partner profile
HeyDay Now
Gamified Engagement & Performance for Frontline Teams
Founded 2020 · Salt Lake City, Utah · 1-50 employees · Private, independent
Partnership Overview
Who HeyDay Now is built for
Contact centers, sales teams, retail, and service operations wanting to lift agent/rep engagement, performance, and retention through real-time gamification layered on existing UCaaS/CCaaS and CRM tools.
HeyDay Now is a workforce engagement and performance-management platform that uses gamification to motivate employees and improve performance and customer experience. Designed for contact centers, field teams, retail locations, and service operations, HeyDay Now acts as an overlay to UCaaS/CCaaS and CRM tools — turning KPIs into real-time games, challenges, recognition, and rewards on a single motivational dashboard. It targets agent onboarding, sales performance, customer service, and training to boost engagement, productivity, and retention.
- VerifiedSep 12, 2026 · medium confidence
- 1solution across 2 categories
- 6 yrsin business, since 2020
- 1-50employees
Why teams pick HeyDay Now
- Gamification purpose-built for contact-center & sales teams
- Real-time leaderboards/challenges tied to operational KPIs
- Customizable rewards & recognition (everyone can win)
- Onboarding + continuous-education gamification
- Vendor-stated outcomes: +10% productivity, +12% lower absenteeism, 2x AOV, 89% agent-knowledge gain
Probably not a fit
We haven't published fit caveats for HeyDay Now yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
- Vendor-stated outcomes: +10% productivity, 2x average order value, 12% reduced absenteeism, 89% agent-knowledge improv…Proof point
Notable clients
Vendor-reportedNamed clients not published targets customer-service, sales and field teams (contact centers, retail, field sales).
Our Solutions
Rubber Duck solutions through HeyDay Now
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from HeyDay Now's Communications & CX and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Communications & CX
Workforce Engagement Management
HeyDay Now is a gamified workforce engagement and performance-management platform that overlays UCaaS/CCaaS and CRM tools, turning operational KPIs into real-time games, challenges, recognition, and rewards on a single motivational dashboard for contact-center and frontline teams.
- Purpose-built gamification Gamification is purpose-built for contact-center and sales teams rather than generic.
- Real-time KPI games Leaderboards and challenges tie directly to operational KPIs in real time.
- Customizable rewards Customizable recognition and rewards are structured so everyone can win.
How HeyDay Now delivers
SaaS web application; managers/agents create games and challenges in real time; implementation, onboarding and customer success. (vendor-reported)
Services in detail
- Implementation & OnboardingProject-based implementation alongside the SaaS subscription.
- Customer SuccessOngoing customer success tied to the SaaS subscription.
- Integration ServicesProject-based integration with the customer's communications and data systems.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with HeyDay Now.
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Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price HeyDay Now against two alternatives and tell you which one we'd pick, and why.