Partner profile
IRIS Solutions
Your IT Department, Handled
Founded 1996 · Charlotte, NC · 1-50 employees · Acquired or merged
Partnership Overview
Who IRIS Solutions is built for
Dental, medical, and veterinary practices and other compliance-sensitive SMBs in Charlotte and the Southeast US seeking a single outsourced provider for managed IT, phones, and HIPAA/PCI compliance support.
IRIS Solutions (now 'IRIS Solutions | An Anatomy IT Company') is a Charlotte, North Carolina-based managed IT and communications provider specializing in dental, medical, and veterinary practices across the Southeast US. The firm delivers managed IT services, VoIP (3CX-based, on-premise, hosted, or private cloud), multi-location connectivity, network integration, voice/data cabling, remote monitoring, cloud services (AWS), backup/disaster recovery (CloudEndure), and HIPAA/PCI compliance support. Named to CRN's Pioneer 250 (MSP 500) in 2020, IRIS positions itself as the outsourced IT department for compliance-sensitive practices and small businesses.
- VerifiedSep 12, 2026 · high confidence
- 4solutions across 4 categories
- 30 yrsin business, since 1996
- 1-50employees
Why teams pick IRIS Solutions
- Deep dental/medical/veterinary practice IT specialization
- Full stack from cabling to cloud
- HIPAA/PCI compliance-aware managed services
- CRN MSP 500 Pioneer 250 (2020)
- Single provider for IT + communications
- Now part of Anatomy IT (healthcare IT platform)
Probably not a fit
We haven't published fit caveats for IRIS Solutions yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
CRN MSP 500 — Pioneer 250 (2020)Award · CRN
Notable clients
Vendor-reported330+ active customers spanning large multi-state medical groups and Dental Service Organizations (DSOs) down to single-dentist/single-doctor practices (individual practice names not publicly disclosed for privacy).
Our Solutions
Rubber Duck solutions through IRIS Solutions
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from IRIS Solutions' Communications & CX, Cybersecurity & Compliance, Cyber Resilience, and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Communications & CX
UCaaS / Cloud PBX
IRIS delivers 3CX-based voice systems deployable on-premise, hosted, or in a private cloud, licensed by simultaneous calls and integrated with CRM, Exchange, and Outlook for multi-location practices.
- Flexible deployment 3CX systems can run on-prem, hosted, or in private cloud to fit each practice's needs.
- Unified IT and voice A single provider covers both communications and IT for compliance-sensitive practices.
Microsoft 365Cyber Resilience
Disaster Recovery
IRIS plans and implements backup and disaster recovery using CloudEndure and AWS, including ransomware protection, to keep compliance-sensitive practices operational after disruptions.
- Ransomware protection Recovery planning specifically addresses ransomware threats facing healthcare practices.
- Compliance-aware recovery DR planning accounts for HIPAA and PCI requirements for protected data.
AWSManaged IT & Cloud Ops
Managed IT Services
IRIS Solutions acts as the outsourced IT department for dental, medical, and veterinary practices and SMBs across the Southeast, delivering full-stack IT from cabling to cloud with remote monitoring and proactive management.
- Practice IT specialization Deep expertise serving dental, medical, and veterinary practices distinguishes IRIS from generalist MSPs.
- Single provider One vendor handles both IT and communications, simplifying vendor management for small practices.
- Compliance-aware Managed services are designed with HIPAA and PCI obligations built into day-to-day operations.
Microsoft 365
ConnectWiseAWSIT Helpdesk / Support
IRIS provides remote monitoring, proactive management, and responsive support as the day-to-day IT helpdesk for practices and small businesses that lack in-house IT staff.
- Outsourced IT department Practices gain a complete support function without hiring internal IT staff.
- Proactive management Remote monitoring catches issues before they disrupt clinical operations.
ConnectWiseMicrosoft 365How IRIS Solutions delivers
Local Charlotte-based helpdesk and field support; remote monitoring with proactive management; practice-focused support hours. (vendor-reported)
Services in detail
- Managed IT ServicesDelivered as an ongoing managed model with remote monitoring and proactive management.
- Technical Support / HelpdeskDelivered remotely with proactive monitoring and responsive issue resolution.
- Implementation & OnboardingDelivered as project-based implementation spanning networks, phone systems, and cloud setup.
- Installation & Field ServicesDelivered through on-site field technicians performing cabling and hardware installation.
- Disaster RecoveryDelivered as consulting-led planning paired with cloud-based recovery tooling.
- Compliance ServicesDelivered as assessment-based engagements with ongoing compliance-aware management.
Case Studies
What backs it up
Case studies
No published case studies yet.
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Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price IRIS Solutions against two alternatives and tell you which one we'd pick, and why.