Partner profile

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Lifesize (Enghouse Vidyo)

Video Conferencing and Cloud Contact Center

CommunicateAutomate/AI: built in
CCaaS / Cloud Contact CenterUCaaS / Cloud PBXVideo Conferencing / Collaboration

Founded 2003 · Hackensack, New Jersey · 201-1,000 employees · Subsidiary or division

Verified Sep 14, 2026Get pricing

Partnership Overview

Who Lifesize (Enghouse Vidyo) is built for

Healthcare organizations (telehealth), software vendors needing embeddable video, mid-market and enterprise CX teams wanting video-enabled contact center.

Lifesize is a video conferencing and cloud contact center brand acquired in 2023 by Enghouse Systems (TSX: ENGH) and integrated with Enghouse's Vidyo and contact center product portfolio. Under Enghouse, Lifesize/Vidyo continues to serve enterprise customers with embedded video, hosted contact center (CxEngage), and a strong heritage in healthcare and telehealth video.

  • VerifiedSep 14, 2026 · high confidence
  • 3solutions across 1 category
  • 23 yrsin business, since 2003
  • 201-1,000employees

Why teams pick Lifesize (Enghouse Vidyo)

  • Strong embedded-video (Vidyo) SDK heritage — differentiator in telehealth
  • Owned by Enghouse Systems (TSX-listed, profitable parent)
  • Integrated CCaaS via CxEngage acquisition
  • HIPAA-ready video for healthcare use cases
  • Channel-friendly licensing

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Recognition & proof points

  • Acquired by Enghouse Systems (TSX: ENGH) in 2023 and combined with Enghouse's Vidyo and contact-center (CxEngage) port…Proof point
  • Long heritage in enterprise/telehealth video conferencingProof point

Notable clients

Vendor-reported

Named references are limited post-Enghouse integration. Vidyo's embedded-video SDK and Lifesize's cloud/room systems have a strong install base in telehealth/healthcare, education, financial services and enterprise. Parent Enghouse Systems (TSX: ENGH) serves tens of thousands of customers across its divisions specific Lifesize/Vidyo logos are not consistently published.

Our Solutions

Rubber Duck solutions through Lifesize (Enghouse Vidyo)

From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Lifesize (Enghouse Vidyo)'s Communications & CX solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.

Communicate

Communications & CX

Video Conferencing / Collaboration

Lifesize delivers browser-based video conferencing and meeting room solutions, backed by the Vidyo embedded-video heritage and multi-region geo-replication under parent Enghouse Systems.

  • Embedded video heritage A strong Vidyo SDK lineage differentiates Lifesize in embedded and telehealth video.
  • HIPAA-ready video HIPAA-compliant video supports healthcare and telehealth use cases.
MicrosoftCiscoPolycom (Poly)
All Video Conferencing / Collaboration providers

CCaaS / Cloud Contact Center

Lifesize offers hosted cloud contact center through CxEngage, integrated into the Enghouse contact center portfolio with omnichannel capabilities.

  • Integrated CCaaS CxEngage adds omnichannel contact center via the CxEngage acquisition.
  • Profitable parent Backing by TSX-listed Enghouse Systems provides financial stability.
All CCaaS / Cloud Contact Center providers

UCaaS / Cloud PBX

Lifesize extends its video and contact center portfolio with cloud communications for enterprise customers under the Enghouse umbrella.

  • Channel-friendly licensing Flexible, channel-friendly licensing supports partner-led delivery.
  • Custom-branded experiences Supports custom-branded meeting and communication experiences.
Microsoft
All UCaaS / Cloud PBX providers

How Lifesize (Enghouse Vidyo) delivers

24/7 SupportCustomer SuccessImplementation & Onboarding

Support delivered under Enghouse Systems (TSX: ENGH); channel/reseller-led licensing with SaaS subscription and API/embedded-video licensing; enterprise and telehealth deployments with region-based support; legacy on-prem/room-system maintenance. (vendor-reported)

Services in detail

  • Implementation & OnboardingDelivered as project-based custom enterprise deployment, often via channel resellers.
  • Customer SuccessDelivered as ongoing customer success for enterprise and channel accounts.
  • 24/7 SupportDelivered as around-the-clock support for enterprise customers.

Automate/AI, built in · AI-Powered Features. AI transcription, noise cancellation, and conversation intelligence features rolling out across Enghouse contact center products.

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Who we'd price next to Lifesize (Enghouse Vidyo)

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Case Studies

What backs it up

Case studies

No published case studies yet.

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Documents

From Lifesize (Enghouse Vidyo)

3 PDFs, collected while we vetted them

  • Lifesize Icon 400 Room System DatasheetPDF · 426.3 KBDownload
  • Lifesize Icon 450 Room System DatasheetPDF · 443.0 KBDownload
  • Lifesize Icon 600 Room System DatasheetPDF · 500.1 KBDownload

Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

Technology that doesn't sink under pressure

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