Lifesize (Enghouse Vidyo)

Partner Ecosystem

Lifesize (Enghouse Vidyo)

Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.

About the partner

About Lifesize (Enghouse Vidyo)

Video Conferencing and Cloud Contact Center

Founded2003
HeadquartersHackensack, New Jersey, USA (Vidyo); parent Enghouse in Markham, Ontario, Canada
Company size201-1,000 employees
OwnershipSubsidiary / Division
AI capabilityAI-Powered Features

Lifesize is a video conferencing and cloud contact center brand acquired in 2023 by Enghouse Systems (TSX: ENGH) and integrated with Enghouse’s Vidyo and contact center product portfolio. Under Enghouse, Lifesize/Vidyo continues to serve enterprise customers with embedded video, hosted contact center (CxEngage), and a strong heritage in healthcare and telehealth video.

Why teams choose Lifesize (Enghouse Vidyo)

  • Strong embedded-video (Vidyo) SDK heritage — differentiator in telehealth
  • Owned by Enghouse Systems (TSX-listed, profitable parent)
  • Integrated CCaaS via CxEngage acquisition
  • HIPAA-ready video for healthcare use cases
  • Channel-friendly licensing

Capabilities we have validated

  • Embedded video SDK
  • Browser-based video
  • Cloud contact center with omnichannel
  • HIPAA-compliant telehealth video
  • Custom-branded meeting experiences
  • Multi-region geo-replication

Recognition & proof points

  • Acquired by Enghouse Systems (TSX: ENGH) in 2023 and combined with Enghouse's Vidyo and contact-center (CxEngage) portfolio
  • Long heritage in enterprise/telehealth video conferencing

AI in the offering

AI transcription, noise cancellation, and conversation intelligence features rolling out across Enghouse contact center products.

Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Sep 14, 2026 · High confidence · Verified multi-source.

Capabilities

Solutions Delivered by Lifesize (Enghouse Vidyo)

The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.

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Video Conferencing / Collaboration

Lifesize delivers browser-based video conferencing and meeting room solutions, backed by the Vidyo embedded-video heritage and multi-region geo-replication under parent Enghouse Systems.

Embedded video heritage — A strong Vidyo SDK lineage differentiates Lifesize in embedded and telehealth video.

HIPAA-ready video — HIPAA-compliant video supports healthcare and telehealth use cases.

Integrates with MicrosoftCiscoPolycom (Poly)

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CCaaS / Cloud Contact Center

Lifesize offers hosted cloud contact center through CxEngage, integrated into the Enghouse contact center portfolio with omnichannel capabilities.

Integrated CCaaS — CxEngage adds omnichannel contact center via the CxEngage acquisition.

Profitable parent — Backing by TSX-listed Enghouse Systems provides financial stability.

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UCaaS / Cloud PBX

Lifesize extends its video and contact center portfolio with cloud communications for enterprise customers under the Enghouse umbrella.

Channel-friendly licensing — Flexible, channel-friendly licensing supports partner-led delivery.

Custom-branded experiences — Supports custom-branded meeting and communication experiences.

Integrates with Microsoft

Delivery

How We Deliver

Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.

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Implementation & Onboarding

Lifesize delivers custom enterprise deployments of its video and CxEngage contact center solutions, including API and embedded-video licensing.

Delivery: Delivered as project-based custom enterprise deployment, often via channel resellers.

Custom deployments — Enterprise deployments are tailored, including embedded-video API integration.

Telehealth expertise — Deep healthcare and telehealth video heritage informs implementations.

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Customer Success

Lifesize supports enterprise customers in adopting embedded video, meeting rooms, and CxEngage contact center across the Enghouse portfolio.

Delivery: Delivered as ongoing customer success for enterprise and channel accounts.

Enterprise focus — Customer success is geared to enterprise video and contact center deployments.

Stable backing — Enghouse's profitable, TSX-listed parentage supports long-term success.

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24/7 Support

Lifesize provides ongoing support for its video conferencing, embedded video, and CxEngage contact center customers worldwide.

Delivery: Delivered as around-the-clock support for enterprise customers.

Global coverage — Multi-region geo-replication supports customers across geographies.

HIPAA-ready support — Support aligns with HIPAA-compliant telehealth requirements.

Proof

Results with this partner

Documented outcomes from real engagements — not testimonial vibes.

Case studies featuring this partner are being prepared. See all client results →

Resources

Documents & collateral

Datasheets, spec sheets, case studies and pricing references collected while vetting Lifesize (Enghouse Vidyo) — 3 documents.

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