Partner profile

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NuWave Communications

Multi-UC Cloud Voice, Managed & Automated

Communicate
CPaaS / Messaging APIsMicrosoft Teams VoiceSIP TrunkingUCaaS / Cloud PBX

Founded 1998 · Las Vegas, NV · 201-1,000 employees · Private, independent

Verified Sep 10, 2026Get pricing

Partnership Overview

Who NuWave Communications is built for

Carriers, operators, service providers, and MSPs wanting to offer Microsoft Teams/Zoom/Webex voice without building carrier infrastructure; and mid-market/enterprise 'Microsoft houses' migrating from legacy PBX.

NUWAVE Communications is a Multi-UC cloud voice and CPaaS provider with 20+ years of experience, enabling carriers, partners, and enterprises to deploy and manage voice across Microsoft Teams, Zoom Phone, and Webex Calling. Its flagship iPILOT platform provides a single pane of glass to provision, port, and manage cloud calling (via Operator Connect, Operator Connect Accelerator, and Direct Routing), while its SYNTHESIS carrier-grade network enables bring-your-own-carrier (BYOC) connectivity. NUWAVE is among an elite set of partners certified by Microsoft, Zoom, and Cisco.

  • VerifiedSep 10, 2026 · high confidence
  • 4solutions across 1 category
  • 28 yrsin business, since 1998
  • 201-1,000employees

Why teams pick NuWave Communications

  • Single platform for Teams, Zoom, and Webex voice
  • Operator Connect + OC Accelerator + Direct Routing
  • BYOC (SYNTHESIS) for carriers/partners
  • Provision/port in minutes (iPILOT)
  • White-label/co-brand for MSPs & carriers
  • Carrier-grade reliability + strong encryption

Probably not a fit

We haven't published fit caveats for NuWave Communications yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.

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Recognition & proof points

  • Microsoft Operator Connect & OC Accelerator partnerPartner status · Microsoft
  • Zoom Provider Exchange partnerPartner status · Zoom
  • Cisco-certifiedCertification · Cisco
  • + years in voiceProof point

Notable clients

Vendor-reported

NWN Carousel (NWN) — ~200,000 telephony seats across Teams/Zoom/Webex via iPILOT Continuant (PBX-to-UC migration partnership via Teleport/iPILOT) carriers, operators and CSPs (white-label/BYOC).

Our Solutions

Rubber Duck solutions through NuWave Communications

From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from NuWave Communications' Communications & CX solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.

Communicate

Communications & CX

UCaaS / Cloud PBX

NUWAVE delivers hosted voice and cloud calling across Microsoft Teams, Zoom Phone, and Webex Calling from its iPILOT platform, giving enterprises a single pane of glass for multi-UC voice.

  • Multi-UC platform Manages Teams, Zoom, and Webex voice from one platform (iPILOT).
  • Carrier-grade reliability Tier-1 carrier-grade network with high uptime and strong encryption.
Microsoft TeamsZoom PhoneCisco Webex Calling
All UCaaS / Cloud PBX providers

Microsoft Teams Voice

NUWAVE enables Microsoft Teams calling via Operator Connect, Operator Connect Accelerator, and Direct Routing, and is among an elite set of Microsoft-certified partners.

  • OC Accelerator enabler Enables Microsoft Operator Connect Accelerator alongside Direct Routing.
  • Rapid provisioning iPILOT provisions and ports Teams numbers in minutes.
Microsoft TeamsCallCabinetDubber
All Microsoft Teams Voice providers

SIP Trunking

NUWAVE provides SIP trunking over its SYNTHESIS carrier-grade network, enabling bring-your-own-carrier connectivity for partners and enterprises.

  • BYOC via SYNTHESIS Bring-your-own-carrier connectivity over the SYNTHESIS network.
  • Carrier-grade Tier-1 carrier-grade reliability with strong encryption.
All SIP Trunking providers

CPaaS / Messaging APIs

NUWAVE's iPILOT CPaaS platform adds SMS, toll-free, compliance call recording, and HIPAA eFax to its cloud voice portfolio.

  • Single platform Voice, SMS, recording, and eFax managed from one iPILOT platform.
  • Compliance-ready TLS/SRTP security supporting HIPAA, PCI, and SOX requirements.
Clerk ChatCallCabinetDubber
All CPaaS / Messaging APIs providers

How NuWave Communications delivers

Implementation & OnboardingIntegration ServicesManaged CommunicationsPartner Enablement

Carrier-grade geo-redundant network with high uptime; dedicated onboarding specialists; disruption-free porting; partner support via iPILOT; COO Mark Bunnell (high-touch partner engagement). (vendor-reported)

Services in detail

  • Managed CommunicationsDelivered as fully managed provisioning and lifecycle over a carrier-grade network.
  • Implementation & OnboardingDelivered as managed onboarding with zero-touch, rapid provisioning.
  • Partner EnablementDelivered through white-label/co-brand partner programs.
  • Channel-led deliveryDelivered through a channel and operator partner model.
  • Integration ServicesDelivered as integration engagements connecting UC platforms and add-on services.

Case Studies

What backs it up

Case studies

No published case studies yet.

Ask us and we'll request a reference call with NuWave Communications.

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Documents

From NuWave Communications

3 PDFs, collected while we vetted them

  • NuWave iPILOT Pricing OverviewPDF · 193.5 KBDownload
  • NuWave Microsoft Teams Value PropositionPDF · 3.4 MBDownload
  • NuWave Microsoft Teams Operator ConnectPDF · 786.1 KBDownload

Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

Technology that doesn't sink under pressure

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