Partner Ecosystem
Ontinue, Inc.
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About Ontinue, Inc.
The MXDR That Means Business
Ontinue is a Microsoft-focused managed extended detection and response (MXDR) provider built natively on Microsoft Sentinel and Defender XDR. Spun out from Open Systems in 2022, Ontinue delivers 24/7 SOC services to mid-market and enterprise organizations using Microsoft security stack, with a unique ION conversational AI assistant for cross-team SOC collaboration. Strong Microsoft Security partnership and recognized in Gartner’s MQ for MDR.
Why teams choose Ontinue, Inc.
- Pure-play Microsoft Security stack focus
- Built on Microsoft Sentinel and Defender XDR
- ION Microsoft Teams-integrated AI assistant
- Strong Microsoft Security partner (FastTrack Ready, Microsoft Verified MXDR)
- 24/7 Swiss/EU SOC
Capabilities we have validated
- ION IQ proprietary security AI engine
- ION Chatbot (conversational AI for SecOps)
- Microsoft Teams-native incident engagement
- 70% of high-severity threats resolved automatically
- Microsoft-verified MXDR solution status
- Sentinel data-cost optimization
- Global 24/7 SOCs (8 offices)
- 350,000+ users protected
Recognition & proof points
- Microsoft Security Excellence Awards
- Gartner MQ for MDR (Visionary/Niche)
- Microsoft Verified MXDR Solution
- FastTrack Ready Partner
AI in the offering
Native AI Platform: Ontinue's ION IQ proprietary security AI and ION conversational-AI assistant (Microsoft Teams-native) drive automated triage and response — ~70% of high-severity threats resolved automatically — layered on Microsoft Sentinel/Defender XDR telemetry.
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Sep 14, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by Ontinue, Inc.
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
cybersecurity_compliance
Managed Detection & Response (MDR)
Ontinue delivers fully managed extended detection and response (MXDR) through its ION service, built natively on Microsoft Sentinel and Defender XDR for mid-market and enterprise organizations on the Microsoft security stack.
Pure-play Microsoft focus — MXDR is built exclusively on the Microsoft security stack rather than a multi-vendor mix.
Teams-native engagement — ION's AI assistant collaborates with customers directly inside Microsoft Teams.
Verified MXDR status — Microsoft Verified MXDR and FastTrack Ready status validate the practice.
Integrates with Microsoft SentinelMicrosoft Defender XDRMicrosoft Teams
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Extended Detection & Response (XDR)
Ontinue manages Microsoft Defender XDR end-to-end, providing onboarding and continuous tuning across endpoints, identity, and cloud signals within the Microsoft ecosystem.
Defender XDR management — Onboarding and continuous tuning are delivered for Microsoft Defender XDR.
Automated resolution — A large share of high-severity threats are resolved automatically.
Integrates with Microsoft Defender XDRMicrosoft Azure
cybersecurity_compliance
SIEM / SOC-as-a-Service
Ontinue offers Microsoft Sentinel-as-a-Service backed by 24/7 SOCs, including cost optimization that can reduce Sentinel data costs by up to 50%.
Sentinel cost optimization — Data-cost optimization can cut Microsoft Sentinel costs by up to 50%.
24/7 Swiss/EU SOC — Round-the-clock Swiss and EU SOC coverage supports continuous monitoring.
Integrates with Microsoft SentinelMicrosoft Azure
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Endpoint Detection & Response (EDR)
Ontinue manages endpoint detection and response through Microsoft Defender, integrating endpoint telemetry into its MXDR service and 24/7 SOC operations.
Defender-based EDR — Endpoint protection is delivered through the Microsoft Defender stack.
Automated response — ION IQ automates resolution of a high proportion of severe threats.
Integrates with Microsoft Defender XDR
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Threat Hunting / Intelligence (within MDR)
Ontinue performs proactive threat hunting and prevention within its MXDR service, applying its ION IQ security AI engine across Microsoft Sentinel and Defender data.
Proactive prevention — Threat hunting focuses on preventing incidents before they escalate.
ION IQ AI engine — A proprietary security AI engine powers hunting across Microsoft signals.
Integrates with Microsoft Sentinel
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
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Managed Detection & Response
Ontinue ION is a fully managed MXDR service delivering monitoring, detection, and response on Microsoft Sentinel and Defender XDR.
Delivery: Delivered as a fully managed service with 24/7 global SOC coverage.
Fully managed MXDR — Ontinue ION handles detection and response end-to-end on the Microsoft stack.
Teams-integrated AI — The ION assistant collaborates on incidents inside Microsoft Teams.
Integrates with Microsoft SentinelMicrosoft Defender XDR
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Security Operations Center (SOC)
Ontinue operates global 24/7 SOCs, including Swiss and EU facilities, providing continuous monitoring and response for Microsoft-stack customers.
Delivery: Delivered from global 24/7 SOCs as a fully managed service.
Swiss/EU SOC — 24/7 Swiss and EU SOC presence supports data-residency-conscious customers.
Global coverage — Multiple SOC offices provide always-on monitoring across regions.
Integrates with Microsoft Sentinel
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24/7 Monitoring
Ontinue provides continuous 24/7 monitoring of Microsoft Sentinel and Defender XDR environments as part of its MXDR service.
Delivery: Delivered as continuous, fully managed 24/7 monitoring.
Continuous coverage — Around-the-clock monitoring spans the Microsoft security estate.
AI-assisted triage — ION IQ helps prioritize and resolve alerts automatically.
Integrates with Microsoft Defender XDR
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Threat Hunting / Intelligence
Ontinue delivers proactive threat hunting as part of ION, using its security AI engine to surface and prevent threats across Microsoft data sources.
Delivery: Delivered as a proactive, fully managed component of the MXDR service.
Proactive hunting — Hunting is continuous rather than reactive to alerts alone.
ION IQ engine — Proprietary AI accelerates detection across Microsoft telemetry.
Integrates with Microsoft Sentinel
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Incident Response
Ontinue handles incident response collaboratively inside Microsoft Teams, coordinating with customer teams during high-severity events.
Delivery: Delivered as managed incident response with collaboration inside Microsoft Teams.
Teams collaboration — Incident response happens where customer teams already work.
Automated resolution — A high share of high-severity threats are resolved automatically.
Integrates with Microsoft Teams
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Implementation & Onboarding
Ontinue onboards customers onto Microsoft Defender XDR and Sentinel and continuously tunes the environment as part of its managed service.
Delivery: Delivered as managed onboarding with continuous tuning.
Continuous tuning — Onboarding includes ongoing tuning of Defender XDR and Sentinel.
FastTrack Ready — Microsoft FastTrack Ready status supports structured onboarding.
Integrates with Microsoft SentinelMicrosoft Defender XDR
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
Resources
Documents & collateral
Datasheets, spec sheets, case studies and pricing references collected while vetting Ontinue, Inc. — 2 documents.
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