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phoenixNAP

Global IT Services & Bare Metal Cloud

RecoverManageOptimizeBuildAutomate/AI: built in

Founded 2009 · Phoenix, AZ · 201-1,000 employees · Private, independent

Partnership Overview

Who phoenixNAP is built for

Developers, MSPs, ISVs, and mid-market-to-enterprise IT teams needing globally distributed, compliance-ready, security-focused bare metal, cloud, colocation, and backup/DR.

phoenixNAP is a global IT services provider founded in 2009 and headquartered in Phoenix, AZ, offering security-focused infrastructure-as-a-service from its flagship Phoenix data center and a worldwide footprint. Its portfolio spans Bare Metal Cloud (API-driven dedicated servers), colocation, private/hybrid cloud, Data Security Cloud, object/cloud storage, backup and DRaaS, and DDoS-protected networking. phoenixNAP is known for compliance-ready, security-first infrastructure and a strong channel/MSP and developer following.

  • VerifiedOct 21, 2026 · high confidence
  • 5solutions across 4 categories
  • 17 yrsin business, since 2009
  • 201-1,000employees

Why teams pick phoenixNAP

  • API-driven Bare Metal Cloud (deploy in minutes, manage as code)
  • + global locations, 9+ Tbps backbone
  • 'Alternative cloud' (avoid hyperscaler lock-in, OpEx model)
  • Arizona's first AWS Direct Connect + Google Cloud Interconnect
  • GPU servers for AI/HPC
  • Alliances: Veeam, Intel, HPE, Supermicro

Probably not a fit

We haven't published fit caveats for phoenixNAP yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.

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Recognition & proof points

  • VMware/Veeam top-tier partner recognitionsPartner status · VMware
  • Frequent cloud/hosting industry awardsAward
  • Strong G2 ratings for bare metalAnalyst recognition · G2

Notable clients

Vendor-reported

Named client logos: Authentic8, Kayzen, MAW, SpyFu (plus a broad developer and SMB-to-enterprise base).

Our Solutions

Rubber Duck solutions through phoenixNAP

From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from phoenixNAP's Cyber Resilience, Managed IT & Cloud Ops, Cloud Migration & Modernization, and Data Center & Colocation solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.

Recover

Cyber Resilience

Backup as a Service (BaaS)

phoenixNAP delivers managed backup including Veeam Cloud Connect and Microsoft 365 Backup from its global data center footprint.

  • Veeam alliance A Veeam alliance underpins enterprise-grade backup with Cloud Connect and M365 protection.
  • Compliance-ready HIPAA, PCI, and GDPR-aligned infrastructure supports backup for regulated data.
Veeam

Disaster Recovery (DRaaS)

phoenixNAP provides DRaaS and Veeam Cloud Connect to replicate and recover workloads across its global, DDoS-protected infrastructure.

  • Global recovery footprint 15+ global locations and a 9+ Tbps backbone provide resilient recovery targets.
  • Veeam-powered Veeam Cloud Connect enables proven replication and orchestrated recovery.
Veeam
Optimize

Cloud Migration & Modernization

IaaS / Compute

phoenixNAP delivers API-driven Bare Metal Cloud and GPU servers across 15+ global locations, letting customers deploy 50+ dedicated instance types in minutes and manage infrastructure as code.

  • Deploy in minutes API-driven Bare Metal Cloud provisions dedicated servers in minutes and lets teams manage infrastructure as code.
  • Alternative cloud model An OpEx-based alternative cloud helps customers avoid hyperscaler lock-in while keeping dedicated performance.
  • GPU for AI and HPC GPU servers support demanding AI/ML and high-performance computing workloads.
IntelHPESupermicro

Private Cloud

phoenixNAP provides hybrid and managed private cloud built on VMware, positioned as an alternative-cloud option for customers seeking dedicated, security-focused environments.

  • Avoid lock-in An alternative-cloud, OpEx model lets customers escape hyperscaler lock-in while retaining dedicated control.
  • Security-first design Compliance-ready infrastructure supports HIPAA, PCI, and GDPR-bound environments.
VMware
Build

Data Center & Colocation

Colocation

phoenixNAP offers colocation and Meet-Me Room services from its flagship Phoenix data center and worldwide footprint, backed by a 9+ Tbps Tier 1 network.

  • High-capacity backbone A 9+ Tbps backbone spanning 15+ global locations supports demanding, latency-sensitive deployments.
  • Compliance-ready facilities Security-first infrastructure meets HIPAA, PCI, and GDPR requirements for regulated workloads.

How phoenixNAP delivers

24/7 SupportManaged Cloud ServicesPartner EnablementRemote Hands

24/7/365 support; SLA-backed infrastructure; global data center operations with remote hands. (vendor-reported)

Services in detail

  • Managed Cloud ServicesDelivered as managed or self-service infrastructure from phoenixNAP's global data centers, backed by 24/7/365 support.
  • 24/7 SupportFully managed, round-the-clock 24/7/365 support.
  • Remote HandsDelivered on-site by data center staff and available 24/7/365.
  • Channel-led deliveryDelivered through a channel/MSP and reseller program.

Automate/AI, built in · AI-Powered Features. Offers GPU servers for AI/ML and HPC workloads (NVIDIA/Intel/Ampere) on API-driven bare metal; AI-ready infrastructure enabler, not a native AI product.

Compare

One quote is a price. Three quotes are a market.

We'd price phoenixNAP next to these. Same scope on one page, sent to every provider, so the numbers actually line up.

Who we'd price next to phoenixNAP

Equinix Build

The World's Digital Infrastructure Company

Profile

Already talking to someone else? Tell us and we'll put them in the mix.

Case Studies

What backs it up

1 published case study from phoenixNAP

Documents

From phoenixNAP

4 PDFs, collected while we vetted them

  • phoenixNAP Company OverviewPDF · 4.3 MBDownload
  • phoenixNAP Bare Metal Cloud Brochure 2025PDF · 1.5 MBDownload
  • phoenixNAP Bare Metal Cloud Advanced Features Datasheet 2025PDF · 1.0 MBDownload
  • phoenixNAP Bare Metal Cloud Case Study NamecheapPDF · 226.1 KBDownload

Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

Technology that doesn't sink under pressure

Talk it through before you sign.

Send us what you run today. We'll price phoenixNAP against two alternatives and tell you which one we'd pick, and why.