Partner profile

ProFeatures / Class logo

ProFeatures / Class

The virtual classroom for learning & development

CommunicateManageAutomate/AI: built in

Founded 2020 · Washington, DC · 201-1,000 employees · Private, VC/PE backed

Partnership Overview

Who ProFeatures / Class is built for

L&D teams in enterprises, training organizations, and higher education needing rich virtual instructor-led training capabilities on top of Zoom/Teams.

ProFeatures (powered by Class.com) is a virtual classroom and meeting enhancement platform built on top of Zoom and Microsoft Teams, purpose-built for learning & development and virtual instructor-led training. It adds advanced engagement tools, breakout rooms, attendance tracking, and LMS integrations that go far beyond standard Zoom capabilities, enabling enterprises and education providers to deliver immersive virtual learning experiences.

  • VerifiedSep 19, 2026 · high confidence
  • 2solutions across 2 categories
  • 6 yrsin business, since 2020
  • 201-1,000employees

Why teams pick ProFeatures / Class

  • Built on top of Zoom/Teams
  • Purpose-built for L&D + vILT
  • Advanced engagement tools (breakouts, polls, attendance)
  • Strong LMS integrations
  • Education + enterprise dual focus

Probably not a fit

We haven't published fit caveats for ProFeatures / Class yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.

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Recognition & proof points

  • TIME World's/America's Top 10 EdTech Companies (top 10 worldwide & top 4 in the US, 2024Award
  • Ranked #6 in America's Top 10 for 2026)Award
  • EdTech Breakthrough Award — Learning Analytics InnovationAward
  • Bronze Stevie Award for Technology Breakthrough of the YearAward · Stevie Awards
  • EdTech Digest 2022 Cool Tool WinnerAward
  • HolonIQ North America Top 200 EdTechAward

Notable clients

Vendor-reported

10M+ users across 1,500+ institutions (K-12, higher ed, corporate incl. Volvo Trucks North America, and government agencies) specific logos otherwise limited.

Our Solutions

Rubber Duck solutions through ProFeatures / Class

From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from ProFeatures / Class' Communications & CX and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.

Communicate

Communications & CX

Video Conferencing / Collaboration

ProFeatures (powered by Class.com) layers advanced engagement tooling on top of Zoom and Microsoft Teams, turning standard meetings into immersive virtual classrooms with breakout rooms, polls, and attendance tracking purpose-built for instructor-led training.

  • Built on Zoom/Teams Extends platforms organizations already use rather than requiring a rip-and-replace.
  • Purpose-built for L&D Designed specifically for learning, development, and virtual instructor-led training rather than general meetings.
  • Advanced engagement tools Adds breakouts, polls, and attendance tracking that go well beyond standard Zoom capabilities.
ZoomMicrosoft Teams
Manage

Managed IT & Cloud Ops

Productivity Suites (M365 / Google Workspace)

ProFeatures integrates with the Microsoft Teams environment and major LMS platforms to embed virtual learning workflows directly into the productivity tools enterprises and education providers already rely on.

  • Strong LMS integrations Connects with Canvas, Moodle, Blackboard, and D2L to fit existing learning ecosystems.
  • Education + enterprise focus Serves both education providers and enterprise L&D teams from a single platform.
Microsoft Teams

How ProFeatures / Class delivers

Customer SuccessEnd-User TrainingImplementation & OnboardingIntegration Services

SaaS built on Zoom and Microsoft Teams for academic institutions, corporate L&D and government; CoSo Cloud provides FedRAMP-secured hosting for government/high-consequence customers; enterprise onboarding and LMS integration. (vendor-reported)

Services in detail

  • Implementation & OnboardingDelivered as project-based implementation services alongside the SaaS subscription.
  • Customer SuccessDelivered as an ongoing customer success engagement tied to the subscription.
  • Integration ServicesDelivered as configuration and integration support for the customer's LMS environment.
  • End-User TrainingDelivered as enablement for instructors and learners using the platform.

Automate/AI, built in · Integrates 3rd-party AI. Class layers on top of Zoom and Microsoft Teams, so it leverages those platforms' AI (e.g., transcription/summaries), and adds its own real-time and post-session learning-analytics engine (engagement, attendance, participation) recognized with the 2025 EdTech Breakthrough Learning Analytics Innovation Award. AI is built into the learning experience rather than sold as a standalone AI product.

Compare

One quote is a price. Three quotes are a market.

We'd price ProFeatures / Class next to these. Same scope on one page, sent to every provider, so the numbers actually line up.

Who we'd price next to ProFeatures / Class

Zoom Communicate Automate/AI

AI-First Work Platform for Human Connection

Profile

Already talking to someone else? Tell us and we'll put them in the mix.

Case Studies

What backs it up

Case studies

No published case studies yet.

Ask us and we'll request a reference call with ProFeatures / Class.

Ask for a reference

Documents

From ProFeatures / Class

2 PDFs, collected while we vetted them

  • Class Comparison Guide Training and L and DPDF · 1.4 MBDownload
  • Class Comparison Guide Virtual Learning Higher EdPDF · 1.4 MBDownload

Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

Technology that doesn't sink under pressure

Talk it through before you sign.

Send us what you run today. We'll price ProFeatures / Class against two alternatives and tell you which one we'd pick, and why.