Partner profile

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Sangoma

Strategic Communications for Every Industry

Communicate
CCaaS / Cloud Contact CenterFax ServicesMicrosoft Teams VoicePOTS ReplacementSIP TrunkingUCaaS / Cloud PBXVideo Conferencing / Collaboration

Founded 1984 · Markham, Ontario, Canada · 201-1,000 employees · Public, listed

Verified Sep 17, 2026Get pricing

Partnership Overview

Who Sangoma is built for

SMB and mid-market businesses replacing on-prem PBX with UCaaS or hybrid cloud-PBX; channel partners (IT VARs, MSPs); FreePBX/open-source communities; legacy PBX migrations needing SBC/gateway hardware.

Sangoma Technologies (TSX: STC) is a global UCaaS, CCaaS, and communications hardware provider with a unique combination of cloud platforms and SBC/gateway hardware. Their product portfolio includes Sangoma UC (UCaaS), Sangoma CC (CCaaS), Sangoma SBCs (NetBorder, Vega, FreePBX), and the open-source FreePBX/PBXact community. Following acquisitions including Star2Star (2021), Sangoma has a strong North American UCaaS footprint plus global gateway/SBC presence.

  • VerifiedSep 17, 2026 · high confidence
  • 5solutions across 1 category
  • 42 yrsin business, since 1984
  • 201-1,000employees

Why teams pick Sangoma

  • Unique combo of cloud platforms + SBC/gateway hardware
  • FreePBX open-source PBX community (millions of installs)
  • Star2Star UCaaS acquisition (2021) strengthened cloud portfolio
  • NetBorder / Vega gateways for legacy migration
  • Strong North American SMB/mid-market UCaaS franchise

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Recognition & proof points

  • Primary developer and corporate sponsor of Asterisk (acquired via Digium, 2018) and FreePBX (acquired via Schmooze, 20…Proof point · Nasdaq
  • TSX: STC)Proof point

Notable clients

Vendor-reported

Named end-customer logos are limited (SMB-focused, channel-delivered). Sangoma owns and is the primary sponsor of Asterisk (the world's most widely used open-source communications engine) and FreePBX (the most widely deployed open-source PBX), giving it a very large global installed base of businesses and developers.

Our Solutions

Rubber Duck solutions through Sangoma

From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Sangoma's Communications & CX solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.

Communicate

Communications & CX

UCaaS / Cloud PBX

Sangoma delivers cloud unified communications through Sangoma UC (its Star2Star StarPhone heritage platform) and PBXact appliance PBX, serving the North American SMB and mid-market.

  • Platform plus hardware Sangoma uniquely combines cloud UC platforms with its own SBC and gateway hardware.
  • SMB/mid-market franchise A strong North American SMB and mid-market UCaaS base underpins the offering.
All UCaaS / Cloud PBX providers

CCaaS / Cloud Contact Center

Sangoma CC provides cloud contact center capabilities that integrate with its UC platform and common CRMs for customer-facing teams.

  • Integrated with UC Sangoma CC pairs with Sangoma UC on a single vendor's stack.
  • CRM integrations Connectors to Salesforce and major CRMs link contact center workflows to customer data.
All CCaaS / Cloud Contact Center providers

SIP Trunking

Sangoma offers SIP trunking alongside its session border controllers and voice gateways, connecting cloud and on-premises PBX systems to the PSTN.

  • SBC-backed trunking Sangoma's own SBCs and Vega gateways secure and bridge SIP connectivity.
  • Legacy migration NetBorder and Vega gateways ease migration from legacy voice systems.
All SIP Trunking providers

Microsoft Teams Voice

Sangoma enables Microsoft Teams calling through Direct Routing, using its SBCs to connect Teams to the PSTN and existing voice infrastructure.

  • Direct Routing Teams Direct Routing is delivered with Sangoma's own SBC hardware.
  • Vendor-integrated stack Combining platforms and hardware lets Sangoma cover Teams voice end to end.
All Microsoft Teams Voice providers

Video Conferencing / Collaboration

Sangoma provides conferencing and collaboration capabilities within its UC portfolio, supported by a range of hardware phones from its partner ecosystem.

  • Unified portfolio Conferencing sits within the same UC platform as voice and contact center.
  • Broad device support Support for Yealink, Poly, and Cisco endpoints gives customers hardware choice.
All Video Conferencing / Collaboration providers

How Sangoma delivers

24/7 SupportImplementation & OnboardingPartner EnablementTechnical Support / Helpdesk

24/7 support tiers; channel partner program; community forums for FreePBX. (vendor-reported)

Services in detail

  • Implementation & OnboardingDelivered as project-based deployments, often through MSP and VAR partners.
  • 24/7 SupportDelivered continuously, 24/7, across Sangoma's global customer base.
  • Channel-led deliveryDelivered through a channel of MSPs and VARs alongside per-seat SaaS and hardware sales.
  • Technical Support / HelpdeskDelivered by Sangoma's support teams and supplemented by the open-source FreePBX community.

Compare

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Who we'd price next to Sangoma

Mitel Communicate

Unified Communications & Collaboration That Powers Connections

Profile

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Case Studies

What backs it up

Case studies

No published case studies yet.

Ask us and we'll request a reference call with Sangoma.

Ask for a reference

Documents

From Sangoma

27 PDFs, collected while we vetted them

  • Sangoma Switchvox DatasheetPDF · 390.2 KBDownload
  • Sangoma Switchvox On Prem BrochurePDF · 3.5 MBDownload
  • Sangoma Switchvox BrochurePDF · 1.1 MBDownload
  • Sangoma IMG 2020 Integrated Media Gateway DatasheetPDF · 426.5 KBDownload
  • Sangoma SBC Series DatasheetPDF · 452.5 KBDownload
  • Sangoma P310 P315 Phone DatasheetPDF · 335.1 KBDownload
  • Sangoma StarBox Voice Optimized SD WAN DatasheetPDF · 284.8 KBDownload
  • Sangoma P Series Phones BrochurePDF · 738.0 KBDownload
  • Sangoma Cloud Business Voice CommUnity Switchvox OverviewPDF · 922.1 KBDownload
  • Sangoma Carrier Voice BrochurePDF · 1.0 MBDownload
  • Sangoma SIPStation SIP Trunking BrochurePDF · 147.0 KBDownload
  • Sangoma D120JCT LS Media Board DatasheetPDF · 518.2 KBDownload
  • Sangoma D42JCTU PBX Integration Board DatasheetPDF · 455.8 KBDownload
  • Sangoma D4PCIUF D4PCIU4S Media Boards DatasheetPDF · 487.0 KBDownload
  • Sangoma HMP Interface Boards DatasheetPDF · 484.8 KBDownload
  • Sangoma Vega 400G Gateway DatasheetPDF · 2.3 MBDownload
  • Sangoma Vega 4×4 Gateway DatasheetPDF · 451.4 KBDownload
  • Sangoma CG Media Boards DatasheetPDF · 526.3 KBDownload
  • Sangoma DC201 DECT Phone DatasheetPDF · 731.4 KBDownload
  • Sangoma Diva BRI Boards DatasheetPDF · 163.9 KBDownload
  • Sangoma Diva PRI Boards DatasheetPDF · 155.1 KBDownload
  • Sangoma H10 H20 Headsets DatasheetPDF · 727.6 KBDownload
  • Sangoma HC100 HC120 Headsets DatasheetPDF · 480.1 KBDownload
  • Sangoma Vega 100 200 Gateway DatasheetPDF · 388.6 KBDownload
  • Sangoma Vega 3000G Gateway DatasheetPDF · 463.0 KBDownload
  • Sangoma Wi Fi Access Points BrochurePDF · 937.7 KBDownload
  • Sangoma IP Phone P310 P315 Compliance InformationPDF · 1,021.6 KBDownload

Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

Technology that doesn't sink under pressure

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