Partner Ecosystem
Splice Communications
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About Splice Communications
Global MSP — we exist to serve
Splice Communications (Splice) is a global Managed Service Provider founded in 2002 and headquartered in Palo Alto/San Mateo, California, specializing in global IT field services, co-managed IT and infrastructure management, and telecom carrier management. With access to 15,000+ field resources across 180+ countries and 24/7/365 US-based support facilities (Utah, Sacramento CA, Pittsburgh PA), Splice provides single-source data network solutions, outsourced NOC/provisioning, help-desk-as-a-service and telecom billing audit — consolidating multi-carrier networks into one contract, portal, support team and invoice.
Why teams choose Splice Communications
- Single-source/single-invoice model across multi-carrier networks
- global field-services footprint (180+ countries, 15,000+ resources)
- vendor-neutral carrier advocacy ('our allegiance is with you, not the carriers')
- 24/7/365 US-based NOC & help desk
Capabilities we have validated
- Global field-services reach (15,000+ resources, 180+ countries, all US metros)
- 60+ carrier relationships
- vendor-neutral carrier advocacy
- network design/provisioning
- 24/7 multi-site infrastructure management
- combined 200+ years network design experience
AI in the offering
Managed/field-services and carrier-management MSP; no notable proprietary AI offering.
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Sep 5, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by Splice Communications
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
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Managed IT
Splice Communications provides co-managed IT and infrastructure management plus Help Desk-as-a-Service, consolidating multi-carrier networks into a single contract, portal, support team, and invoice for global enterprises.
Single-source model — Single-source, single-invoice delivery across multi-carrier networks simplifies IT operations.
24/7/365 US-based support — US-based NOC and help desk operate around the clock from Utah, Sacramento, and Pittsburgh.
Deep network experience — Combined 200+ years of network design experience supports complex environments.
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IT Field Services
Splice delivers global onsite IT support and installations, drawing on a field-services footprint of 15,000+ resources across 180+ countries to provide hands-on work wherever customers operate.
Global field footprint — 15,000+ field resources across 180+ countries reach virtually any site.
All US metros — Onsite coverage spans all major US metropolitan markets.
Single point of contact — One contract and support team coordinate global field work.
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Carrier Management
Splice provides outsourced telecom carrier management, including provisioning, MACDs, escalation, and telecom billing audit, acting as a vendor-neutral advocate across 60+ carrier relationships.
Vendor-neutral advocacy — Allegiance is with the customer, not the carriers, across 60+ carrier relationships.
Consolidated billing — Telecom expense and billing audit consolidate multi-carrier costs into one invoice.
End-to-end provisioning — Handles provisioning, MACDs, and escalation across multi-carrier networks.
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Managed Network
Splice offers network management solutions spanning DIA, Private Line, MPLS, and SD-WAN, with infrastructure monitoring and managed WiFi delivered as single-source data network solutions.
Single-source networks — Consolidates DIA, Private Line, MPLS, and SD-WAN into one managed solution.
24/7 infrastructure monitoring — US-based NOC monitors multi-site infrastructure around the clock.
Design depth — 200+ combined years of network design experience inform solution architecture.
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
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Managed Services
Splice delivers 24/7/365 NOC and infrastructure monitoring and management (L1-3), help desk, and co-managed IT, consolidating multi-carrier networks under one support team and invoice.
Delivery: Delivered as fully managed 24/7/365 services from US-based facilities in Utah, Sacramento, and Pittsburgh.
24/7/365 US-based — Round-the-clock NOC and help desk staffed from US support facilities.
L1-3 coverage — Infrastructure management spans Level 1 through Level 3 support.
Single invoice — Consolidates multi-carrier networks into one contract and invoice.
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IT Field Services
Splice provides global onsite IT support, installations, and complex migrations through a network of 15,000+ field resources across 180+ countries.
Delivery: Delivered through dispatched global field resources coordinated by a single support team.
180+ country reach — 15,000+ field resources span 180+ countries and all US metros.
Project and migration work — Handles complex IT migrations and project work in addition to break-fix.
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Network Services
Splice provides outsourced telecom carrier management, including provisioning, MACDs, escalation, and telecom expense and billing audit, with vendor-neutral advocacy across 60+ carriers.
Delivery: Delivered as outsourced carrier management and provisioning backed by a 24/7/365 NOC.
Vendor-neutral — Acts as the customer's advocate across 60+ carrier relationships.
Billing audit savings — Telecom expense and billing audit identify and recover overcharges.
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
Is Splice Communications the right partner for you?
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