Partner profile
Techmate
On-Site IT Support When and Where You Need It
Founded 2016 · New York, NY, USA (offices: San Francisco, CA · 51-200 employees · Private, VC/PE backed
Partnership Overview
Who Techmate is built for
MSPs, enterprises, virtual businesses, and law firms needing on-demand nationwide on-site IT technicians for break-fix, installations, or multi-site rollouts.
Techmate is a nationwide on-site IT services platform that matches businesses and MSPs with qualified field technicians based on time, location, and specific skill sets. They eliminate the need for internal field IT staff by providing on-demand, on-site technical support across the US. Techmate specializes in serving MSPs, enterprises, virtual businesses, and law firms needing boots-on-the-ground IT support for distributed locations or new office deployments.
- VerifiedJul 4, 2026 · high confidence
- 2solutions across 1 category
- 10 yrsin business, since 2016
- 51-200employees
Why teams pick Techmate
- On-demand nationwide IT field technicians
- Skill-matched dispatch
- No long-term commitment
- Strong MSP enablement
Probably not a fit
We haven't published fit caveats for Techmate yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
- Appointed Ryan Howard as VP of Channel & Alliances (Aug 2024)Partner status
- Channel Partners Conference & Expo exhibitor. Vendor-stated 97% IT-resolution rate and 4.7/5 CSATProof point
- Technicians vetted via a 4-step process (top ~5% accepted)Proof point
Notable clients
Vendor-reportedMSPs, enterprises and multi-location businesses (named client logos not publicly disclosed published customer testimonials are anonymized).
Our Solutions
Rubber Duck solutions through Techmate
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Techmate's Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Managed IT & Cloud Ops
IT Helpdesk / Support
Techmate provides on-demand remote and on-site IT support, dispatching nationwide field technicians matched to a customer's location, timing, and required skills.
- On-demand dispatch Technicians are dispatched on demand without long-term commitments.
- Skill-matched Each engagement is matched to a technician with the right skill set.
- Nationwide coverage Field technicians are available across the US for distributed locations.
Managed IT Services
Techmate supplies network installation and management, break-fix, and multi-location IT support, enabling businesses and MSPs to extend coverage without internal field staff.
- No internal field staff Customers cover field IT needs without hiring boots-on-the-ground technicians.
- MSP enablement Strong MSP-friendly partnerships extend partner coverage nationwide.
- Multi-location support Distributed sites and new office deployments are served from one provider.
How Techmate delivers
On-demand dispatch of vetted field technicians (5-10 yrs experience); centralized dashboard for booking, spend tracking and service history; white-label option; on-site coverage across 450+ cities. (vendor-reported)
Services in detail
- Installation & Field ServicesDelivered via on-demand dispatch with per-engagement pricing and no long-term commitment.
- Remote HandsDelivered on demand by dispatched field technicians, priced per engagement.
- On-Site SupportDelivered through on-demand, on-site dispatch matched to time, location, and skill.
- Project ManagementDelivered as project services coordinating on-demand technician dispatch across sites.
Compare
One quote is a price. Three quotes are a market.
We'd price Techmate next to these. Same scope on one page, sent to every provider, so the numbers actually line up.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with Techmate.
Ask for a reference
Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price Techmate against two alternatives and tell you which one we'd pick, and why.