Partner Ecosystem
TPx
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
Backup as a Service (BaaS) Broadband / Business Internet CCaaS / Cloud Contact Center Dedicated Internet Access (DIA) Disaster Recovery (DRaaS) Endpoint Detection & Response (EDR) Firewall / Network Security Managed Detection & Response (MDR) Managed IT Services Microsoft Teams Voice POTS Replacement SASE / SSE SD-WAN SIP Trunking UCaaS / Cloud PBX
About the partner
About TPx
Managed Services Delivered. Simplified.
TPx Communications is a nationwide premier managed services provider (MSP) and unified communications carrier serving mid-market businesses across the United States. Formerly known as TelePacific Communications (founded 1998), TPx evolved beyond CLEC voice/data services into a full managed services portfolio including UCx (UCaaS), managed Microsoft Teams, managed SD-WAN, managed cybersecurity (firewall, endpoint, DNS), managed Internet, SIP Trunking, and POTS replacement. With over 25,000 customers and 53,000+ service locations, TPx is one of the largest independent MSPs in the US and was acquired by Siris Capital in 2017.
Why teams choose TPx
- True end-to-end managed services (single vendor for UCaaS, network, security)
- Cisco Premier and Webex Calling Master Agent
- 24/7 US-based NOC and SOC
- 25,000+ customers, 53,000+ locations
- Mid-market focus with white-glove service
- Founded 1998 with deep telecom DNA
- Strong PE backing (Siris Capital)
Capabilities we have validated
- Nationwide CLEC and DIA footprint
- Managed SD-WAN (Cisco Meraki, Versa)
- Managed firewall (Fortinet, Cisco Meraki)
- Managed Microsoft Teams Direct Routing
- Webex Calling certified
- Managed endpoint detection (EDR)
- Cisco Premier partner
- 24/7 NOC/SOC
- POTS replacement with LineSaver
Recognition & proof points
- Cisco Master Agent
- INC. 5000 historical
- Channel Partners 360 Award (multiple years)
- Acquired by Siris Capital (2017)
AI in the offering
Integrates 3rd-party AI through Cisco Webex AI features (transcription, summarization), Microsoft Teams Copilot (where licensed), SentinelOne AI threat detection, and Acronis AI-based backup integrity checking.
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Aug 6, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by TPx
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
communications_cx
UCaaS / Cloud PBX
TPx delivers UCx unified communications with Webex and Microsoft Teams, drawing on its CLEC and carrier heritage as a Webex Calling Master Agent to serve mid-market businesses nationwide.
Single-vendor stack — TPx delivers UCaaS, network and security from one vendor for true end-to-end managed services.
Webex Calling certified — TPx is a Cisco Premier partner and Webex Calling Master Agent.
Mid-market white-glove — It serves 25,000+ customers across 53,000+ locations with white-glove service.
Integrates with Cisco WebexMicrosoft Teams
connectivity_sase
SD-WAN
TPx provides fully managed SD-WAN built on platforms such as Cisco Meraki and Versa, backed by its US-based 24/7 NOC for mid-market multi-location networks.
24/7 US NOC — Managed SD-WAN is monitored and managed by TPx's 24/7 US-based network operations center.
End-to-end managed — SD-WAN is part of a single-vendor managed stack spanning network, voice and security.
Integrates with Cisco MerakiVersa Networks
cybersecurity_compliance
Managed Detection & Response (MDR)
TPx delivers managed security including firewall, EDR and DNS filtering, operated from its 24/7 US-based Security Operations Center for mid-market organizations.
24/7 US SOC — Security is delivered from TPx's own 24/7 US-based Security Operations Center.
Single-vendor security — Managed security is bundled into TPx's end-to-end managed services portfolio.
Integrates with FortinetSentinelOne
connectivity_sase
Dedicated Internet Access (DIA)
TPx provides managed Internet including dedicated Internet access and business broadband over its nationwide CLEC and DIA footprint.
Nationwide footprint — TPx leverages its own nationwide CLEC and DIA footprint for managed Internet.
Telecom DNA — Founded in 1998 as TelePacific, TPx brings deep carrier and telecom expertise.
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POTS Replacement
TPx replaces legacy analog phone lines with its TPx LineSaver POTS replacement service, modernizing connectivity for alarms, elevators and other analog devices.
LineSaver service — POTS replacement is delivered through TPx's purpose-built LineSaver offering.
Single-vendor convenience — POTS replacement fits within TPx's broader end-to-end managed services.
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
communications_cx
Managed Communications
TPx delivers fully managed unified communications (UCx with Webex and Microsoft Teams), SIP trunking and contact center as a single-vendor service for mid-market businesses.
Delivery: Fully managed with white-glove implementation, project management and ongoing service management.
End-to-end single vendor — One vendor covers UCaaS, network and security for simplified management.
Cisco Premier — TPx is a Cisco Premier partner and Webex Calling Master Agent.
Integrates with Cisco WebexMicrosoft Teams
connectivity_sase
Managed Network Services
TPx provides managed SD-WAN, LAN/WiFi and Internet across its nationwide footprint, fully managed from its 24/7 US-based NOC.
Delivery: Fully managed with field installation and 24/7/365 NOC monitoring.
24/7 US NOC — Networks are monitored around the clock from TPx's US-based NOC.
Nationwide footprint — Service spans 53,000+ locations across the United States.
Integrates with Cisco MerakiVersa Networks
cybersecurity_compliance
Managed Security Services
TPx delivers managed firewall, endpoint detection and DNS filtering operated from its 24/7/365 US-based Security Operations Center.
Delivery: Fully managed 24/7/365 from TPx's US-based SOC.
24/7 US SOC — Security is operated from TPx's own US-based Security Operations Center.
Single-vendor security — Security is bundled into the broader end-to-end managed portfolio.
Integrates with FortinetSentinelOne
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Managed IT Services
TPx provides managed IT including Microsoft 365 services and ongoing service management for mid-market organizations.
Delivery: Fully managed with white-glove implementation and ongoing service management.
Single point of contact — Managed IT joins network, voice and security under one vendor relationship.
Mid-market focus — Services are tailored to mid-market businesses with white-glove delivery.
Integrates with Microsoft 365
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Network Operations Center (NOC)
TPx operates a 24/7/365 US-based Network Operations Center that monitors and manages customer networks across its nationwide footprint.
Delivery: Always-on 24/7/365 monitoring and management from a US-based NOC.
US-based — The NOC is staffed in the US for round-the-clock coverage.
Proven scale — The NOC supports 25,000+ customers across 53,000+ locations.
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
Resources
Documents & collateral
Datasheets, spec sheets, case studies and pricing references collected while vetting TPx — 3 documents.
Is TPx the right partner for you?
We'll give you the straight answer — including who to compare them against.