Partner profile
TPx
Managed Services Delivered. Simplified.
Founded 1998 · Los Angeles, California (corporate) and Las Vegas, Nevada · 201-1,000 employees · Private, VC/PE backed
Partnership Overview
Who TPx is built for
Mid-market businesses (50-2,500 employees) across multiple US locations seeking a single managed services partner for network, UCaaS, and security. Strong fit for healthcare (HIPAA), financial services, professional services, retail with distributed locations, and any organization without large in-house IT/security teams.
TPx Communications is a nationwide premier managed services provider (MSP) and unified communications carrier serving mid-market businesses across the United States. Formerly known as TelePacific Communications (founded 1998), TPx evolved beyond CLEC voice/data services into a full managed services portfolio including UCx (UCaaS), managed Microsoft Teams, managed SD-WAN, managed cybersecurity (firewall, endpoint, DNS), managed Internet, SIP Trunking, and POTS replacement. With over 25,000 customers and 53,000+ service locations, TPx is one of the largest independent MSPs in the US and was acquired by Siris Capital in 2017.
- VerifiedAug 6, 2026 · high confidence
- 5solutions across 4 categories
- 28 yrsin business, since 1998
- 201-1,000employees
Why teams pick TPx
- True end-to-end managed services (single vendor for UCaaS, network, security)
- Cisco Premier and Webex Calling Master Agent
- /7 US-based NOC and SOC
- ,000+ customers, 53,000+ locations
- Mid-market focus with white-glove service
- Founded 1998 with deep telecom DNA
Probably not a fit
We haven't published fit caveats for TPx yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
Cisco Master AgentProof point · Cisco
INC. 5000 historicalAward · Inc. 5000
- Channel Partners 360 Award (multiple years)Award
- Acquired by Siris Capital (2017)Proof point
Notable clients
Vendor-reported25,000+ customers and 53,000+ service locations nationwide Diverse mid-market base across healthcare, financial services, professional services, and government
Our Solutions
Rubber Duck solutions through TPx
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from TPx's Connectivity & SASE, Communications & CX, Cybersecurity & Compliance, and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Connectivity & SASE
SD-WAN
TPx provides fully managed SD-WAN built on platforms such as Cisco Meraki and Versa, backed by its US-based 24/7 NOC for mid-market multi-location networks.
- 24/7 US NOC Managed SD-WAN is monitored and managed by TPx's 24/7 US-based network operations center.
- End-to-end managed SD-WAN is part of a single-vendor managed stack spanning network, voice and security.
Cisco Meraki
Versa NetworksDedicated Internet Access (DIA)
TPx provides managed Internet including dedicated Internet access and business broadband over its nationwide CLEC and DIA footprint.
- Nationwide footprint TPx leverages its own nationwide CLEC and DIA footprint for managed Internet.
- Telecom DNA Founded in 1998 as TelePacific, TPx brings deep carrier and telecom expertise.
Communications & CX
UCaaS / Cloud PBX
TPx delivers UCx unified communications with Webex and Microsoft Teams, drawing on its CLEC and carrier heritage as a Webex Calling Master Agent to serve mid-market businesses nationwide.
- Single-vendor stack TPx delivers UCaaS, network and security from one vendor for true end-to-end managed services.
- Webex Calling certified TPx is a Cisco Premier partner and Webex Calling Master Agent.
- Mid-market white-glove It serves 25,000+ customers across 53,000+ locations with white-glove service.
Cisco Webex
Microsoft TeamsPOTS Replacement
TPx replaces legacy analog phone lines with its TPx LineSaver POTS replacement service, modernizing connectivity for alarms, elevators and other analog devices.
- LineSaver service POTS replacement is delivered through TPx's purpose-built LineSaver offering.
- Single-vendor convenience POTS replacement fits within TPx's broader end-to-end managed services.
Cybersecurity & Compliance
Managed Detection & Response (MDR)
TPx delivers managed security including firewall, EDR and DNS filtering, operated from its 24/7 US-based Security Operations Center for mid-market organizations.
- 24/7 US SOC Security is delivered from TPx's own 24/7 US-based Security Operations Center.
- Single-vendor security Managed security is bundled into TPx's end-to-end managed services portfolio.
Fortinet
SentinelOneHow TPx delivers
24/7/365 US-based NOC and SOC; published SLAs; dedicated client success managers for mid-market and enterprise customers; field installation network (vendor-reported)
Services in detail
- Managed CommunicationsFully managed with white-glove implementation, project management and ongoing service management.
- Managed Network ServicesFully managed with field installation and 24/7/365 NOC monitoring.
- Managed Security ServicesFully managed 24/7/365 from TPx's US-based SOC.
- Managed IT ServicesFully managed with white-glove implementation and ongoing service management.
- Network Operations Center (NOC)Always-on 24/7/365 monitoring and management from a US-based NOC.
Automate/AI, built in · Integrates 3rd-party AI. Integrates 3rd-party AI through Cisco Webex AI features (transcription, summarization), Microsoft Teams Copilot (where licensed), SentinelOne AI threat detection, and Acronis AI-based backup integrity checking.
Compare
One quote is a price. Three quotes are a market.
We'd price TPx next to these. Same scope on one page, sent to every provider, so the numbers actually line up.
Who we'd price next to TPx
Lumen Technologies Connect
The Trusted Network for AI
AT&T Business Connect
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Comcast Business Connect Communicate
Communications & Network Solutions That Empower Business
Spectrum Enterprise Connect Communicate
Solutions That Work as Hard as You Do
Already talking to someone else? Tell us and we'll put them in the mix.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with TPx.
Ask for a referenceDocuments
From TPx
3 PDFs, collected while we vetted them
- TPx MSx Managed SD WAN DatasheetDownload
- TPx Managed Firewalls DatasheetDownload
- TPx Complete UCx SD WAN Security DatasheetDownload
Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.
Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price TPx against two alternatives and tell you which one we'd pick, and why.