Partner Ecosystem
truCX
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About truCX
Intelligent discovery platform
truCX is a purpose-built technology discovery and decisioning platform that helps technology buyers, consultants and channel partners align stakeholders, simplify planning, and convert cross-functional input into clear, actionable requirements. Built on Microsoft’s Power Platform, it runs structured discovery across the enterprise technology stack – from AI-readiness assessments to capability alignment and future-state digital planning – through modules for guided journeys (truMoments), analytics and sentiment (truInsights), administration (truView), and reusable ROI/discovery/CX templates (truWorkspace Hub). It also offers truConsulting for hands-on guidance. The platform targets organizations and the consultants/partners who run technology selection and transformation engagements.
Why teams choose truCX
- Purpose-built discovery/decisioning platform (not report-only)
- Built on Microsoft Power Platform
- Cross-functional stakeholder alignment & sentiment analysis
- AI-readiness assessments & future-state planning
- Reusable ROI/discovery/CX templates
- Channel/consultant-friendly (partner program)
Capabilities we have validated
- Structured technology discovery workshops
- Stakeholder alignment & sentiment analysis
- Requirements & business-case generation
- Scorecards, functional & phasing charts
- AI-readiness assessments
- ROI/discovery/CX templates
- Microsoft Power Platform-based
Recognition & proof points
- White-label/channel partners include The Northridge Group (management consulting, Mar 2026) and GTS / Global Telecom Solutions (TSD, CX-baselining, Jan 2025)
- built on Microsoft Power Platform. No independent analyst award identified.
AI in the offering
AI-readiness assessment workflows and sentiment analysis on stakeholder input (truInsights); built on Microsoft Power Platform, leveraging its BI/automation capabilities.
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Sep 12, 2026 · Medium confidence · Primary source.
Capabilities
Solutions Delivered by truCX
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
ai_enablement
Professional / Advisory Services
truCX pairs its discovery and decisioning platform with truConsulting advisory, guiding buyers, consultants, and channel partners through structured technology selection and transformation engagements.
Platform-backed advisory — Advisory is delivered through a purpose-built discovery platform rather than report-only engagements.
Stakeholder alignment — Cross-functional alignment and sentiment analysis convert diverse input into clear requirements.
AI-readiness focus — Engagements include AI-readiness assessments and future-state digital planning.
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
ai_enablement
Strategy & Consulting
truCX runs structured discovery across the enterprise technology stack through guided journeys (truMoments) and reusable ROI/discovery/CX templates, helping organizations align on requirements and future-state plans.
Delivery: Delivered as a SaaS subscription combined with truConsulting professional services for hands-on guidance.
Purpose-built platform — Discovery runs on a dedicated decisioning platform, not static reports.
Reusable templates — ROI, discovery, and CX templates make engagements repeatable for consultants and partners.
Channel-friendly — A partner program supports consultants and channel partners running selection engagements.
ai_enablement
Assessments & Audits
truCX provides AI-readiness assessments along with scorecards, functional and phasing charts, and sentiment analysis through its truInsights analytics module.
Delivery: Delivered through the SaaS platform's analytics modules, optionally supported by truConsulting advisors.
AI-readiness assessments — Structured assessments evaluate readiness and inform future-state planning.
Sentiment analysis — Scorecards and sentiment analysis surface cross-functional stakeholder alignment.
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
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