Partner profile
Vertek
End-to-End MSSP and Telecom Operations Partner
Founded 1988 · Colchester, VT · 51-200 employees · Private, VC/PE backed
Partnership Overview
Who Vertek is built for
Mid-market to lower-enterprise organizations and MSPs/agents/CSPs needing outsourced, channel-delivered 24/7 SOC/MDR and SIEM — plus carriers needing telecom operations/BPO support.
Vertek Corporation is an end-to-end Managed Security Service Provider (MSSP) and telecom operations provider founded in 1988 and headquartered in Colchester, VT. With 30+ years of experience, Vertek delivers 24/7 SOC-based managed detection and response (Flex MDR, cyber360 MXDR, RansomMDR), SIEM/SOC-as-a-Service, threat intelligence, and vulnerability management — built on a 100% channel-driven model — alongside a legacy telecom operations/BPO practice serving communications service providers. Vertek is a premier AlienVault/AT&T Cybersecurity (now LevelBlue) master MSSP and partners with Halcyon and Microsoft (Defender/Sentinel).
- VerifiedSep 21, 2026 · high confidence
- 4solutions across 1 category
- 38 yrsin business, since 1988
- 51-200employees
Why teams pick Vertek
- Bridges cybersecurity + telecom operations (rare combo)
- Channel-only (enables MSPs/agents/resellers to offer 24/7 SOC)
- Vendor-flexible (500+ integrations, BYO security product)
- High-touch US SOC, low analyst turnover
- RansomMDR specialized ransomware defense
- % retention
Probably not a fit
We haven't published fit caveats for Vertek yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
- Recognized SIEM/SOC service company (Enterprise Security Magazine)Award
One of four master AT&T Cybersecurity partnersProof point · AT&T
- % client retentionProof point
- Control investment from Diversity CapitalProof point
Notable clients
Vendor-reported- STSite Tech Services and other MSP/agent partners
- CACSPs and mid-market enterprises
Our Solutions
Rubber Duck solutions through Vertek
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Vertek's Cybersecurity & Compliance solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Cybersecurity & Compliance
Managed Detection & Response (MDR)
Vertek delivers 24/7 SOC-based MDR through Flex MDR, cyber360 MXDR, and Halcyon-powered RansomMDR, providing channel-delivered threat detection and response built on a vendor-flexible model.
- Vendor-flexible 500+ integrations let clients bring their own security products into Flex MDR.
- RansomMDR defense Halcyon-powered specialized ransomware detection and response.
- High-touch US SOC US-based analysts with low turnover deliver continuous monitoring.
Microsoft DefenderAlienVault USM (LevelBlue)HalcyonSIEM / SOC-as-a-Service
Vertek operates SIEM and SOC-as-a-Service from its US security operations center, giving channel partners 24/7 monitoring without building their own SOC.
- Master MSSP heritage Premier AlienVault/AT&T (now LevelBlue) master MSSP with 30+ years of experience.
- Channel-only model Enables MSPs, agents, and resellers to offer a 24/7 SOC under their own brand.
Microsoft SentinelAlienVault USM (LevelBlue)Extended Detection & Response (XDR)
Vertek's cyber360 MXDR provides Microsoft-focused extended detection and response, correlating signals across Defender and Sentinel for managed XDR coverage.
- Microsoft-focused MXDR cyber360 MXDR is purpose-built around the Microsoft security stack.
- High client retention 98% client retention reflects sustained service quality.
Microsoft DefenderMicrosoft SentinelVulnerability & Risk Management
Vertek delivers managed vulnerability management alongside threat intelligence, helping clients identify and prioritize risk across their environments.
- Integrated with SOC Vulnerability data feeds the same 24/7 SOC that delivers MDR.
- Vendor flexibility Supports a broad range of scanning and security tooling via 500+ integrations.
How Vertek delivers
24/7/365 US-based SOC monitoring, triage, and incident forensics; stable, cross-trained analyst teams; rapid onboarding; SLA-backed managed services. (vendor-reported)
Services in detail
- Managed Detection & ResponseFully managed 24/7 from a US-based SOC under a 100% channel-driven model.
- Security Operations Center (SOC)Fully managed 24/7 SOC staffed by US-based analysts.
- Threat Hunting / IntelligenceDelivered as an ongoing managed service integrated with the 24/7 SOC.
- Incident ResponseDelivered 24/7 from the SOC with SOAR automation accelerating containment.
- Channel-led deliveryDelivered white-label/co-branded so partners can offer 24/7 SOC services.
- 24/7 MonitoringContinuous 24/7 monitoring staffed by US-based SOC analysts.
Automate/AI, built in · AI-Powered Features. AI-powered SOC with Autonomous Detection & Response (ADR), AI/ML and XDR analytics, and AI-developed SOAR playbooks/analyst actions to reduce noise and accelerate response.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with Vertek.
Ask for a referenceDocuments
From Vertek
2 PDFs, collected while we vetted them
Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.
Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price Vertek against two alternatives and tell you which one we'd pick, and why.