Partner Ecosystem
Zultys
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About Zultys
All-in-One IP Phone System and Unified Communications
Zultys is a U.S.-based provider of all-in-one IP phone systems and unified communications, headquartered in Sunnyvale, California. The company sells the MX series of on-premises IP PBXs and ZAC (Zultys Advanced Communicator) softphone for SMB and mid-market customers via a channel partner program. Zultys differentiates with a single-box appliance approach that includes voice, messaging, presence, contact center, mobility, and faxing, simplifying deployment for organizations that prefer on-prem or hybrid voice. Recent releases (R18/R19) added cloud connectivity, MS Teams integration, and modernized desktop/mobile apps.
Why teams choose Zultys
- Single-box all-in-one IP PBX with no add-on modules required
- Strong appliance / on-prem option for buyers avoiding cloud-only
- Built-in contact center, faxing, and mobility in base license
- Channel-only distribution (no end-user direct sales)
- U.S. development & support
Capabilities we have validated
- All-in-one IP PBX appliance
- Single-image OS
- Built-in contact center
- Mobile and desktop softphone
- Teams integration
- SIP trunking
- Faxing
- Voicemail
- Presence
Recognition & proof points
- Long-standing channel-only manufacturer
- recognized in regional MSP/VAR programs
AI in the offering
Traditional UC platform with limited native AI; relies on integrations for advanced AI features.
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Aug 1, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by Zultys
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
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UCaaS / Cloud PBX
Zultys delivers all-in-one unified communications through its MX-series IP PBX and ZAC softphone, combining voice, messaging, presence, and mobility in a single appliance.
Single-box appliance — All-in-one IP PBX requires no add-on modules for core UC features.
On-prem or hybrid — Strong appliance option for buyers who prefer to avoid cloud-only deployments.
US development — Developed and supported in the US.
Integrates with Microsoft TeamsPolycom (Poly)
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CCaaS / Cloud Contact Center
Zultys includes a built-in contact center within its base MX platform license rather than as a separate add-on.
Built-in contact center — Contact center is included in the base license with no extra modules.
Simplified deployment — Single-box approach simplifies standing up contact center functionality.
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Microsoft Teams Voice
Zultys integrates its MX platform with Microsoft Teams, adding enterprise voice to Teams environments.
Teams integration — Recent R18/R19 releases added Microsoft Teams integration.
Hybrid voice — Bridges on-prem voice with cloud collaboration in Teams.
Integrates with Microsoft Teams
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Fax Services
Zultys includes Fax over IP within the base MX platform license alongside voice and messaging.
Built-in faxing — Fax over IP is included in the base license, not a separate add-on.
Consolidated platform — Faxing runs on the same single-box appliance as voice and UC.
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SIP Trunking
Zultys supports SIP trunking on its MX platform, connecting to third-party SIP trunk providers.
Provider flexibility — Connects to a range of third-party SIP trunk providers.
Integrated trunking — SIP trunking handled within the all-in-one appliance.
Integrates with SIP trunk providers
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
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Implementation & Onboarding
Zultys delivers MX platform implementation through its channel partners, leveraging the single-box appliance to simplify deployment.
Delivery: Delivered through channel partners as project-based implementation.
Simplified deployment — Single-box appliance reduces deployment complexity for partners and customers.
Channel-delivered — Implemented by certified channel partners rather than direct sales.
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Technical Support / Helpdesk
Zultys provides annual maintenance and US-based support along with ongoing software releases for the MX platform.
Delivery: Delivered as annual maintenance and support backed by US-based teams.
US-based support — Support and development are based in the US.
Ongoing releases — Regular software releases such as R18/R19 add new capabilities.
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Partner Enablement
Zultys equips its channel partners with training and software releases to deliver and support the MX platform.
Delivery: Delivered as training and enablement for the channel partner program.
Channel-only model — Distribution is channel-only with no end-user direct sales.
Partner training — Training prepares partners to deploy the all-in-one appliance.
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Channel-led delivery
Zultys distributes licensing and hardware exclusively through partners, who handle delivery and customer relationships.
Delivery: Delivered through a channel-led model with licensing and hardware fulfilled via partners.
No direct sales — Channel-only distribution avoids competing with partners for end users.
Partner-fulfilled — Licensing and hardware delivered through the partner channel.
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
Resources
Documents & collateral
Datasheets, spec sheets, case studies and pricing references collected while vetting Zultys — 3 documents.
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