September 13, 2026
The National Center for Performance Measurement (ADAA) deployed XEBO.ai's CX platform in seven days to collect multilingual Hajj pilgrim feedback, reaching a 25% response rate and giving leadership real-time dashboards.
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September 13, 2026
Secure Transportation, a non-emergency medical and executive transportation provider, moved customer communications and ride dispatch onto IntelePeer's Communications Automation Platform (CAP), cutting customer hold times by 50% and removing SMS volume limits.
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September 13, 2026
Scott Equipment, a construction equipment dealer in five Southern U.S. states, replaced a troubled SIP carrier with IntelePeer, which fixed misconfigurations behind $14,000 in toll fraud and built a CAP flow that saves managers 20–50% more time daily.
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September 13, 2026
A large North American public utility engaged IntelePeer to replace legacy voice with an elastic communications automation platform that meets regulatory mandates and absorbs seasonal, storm-driven call surges.
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September 13, 2026
A leading pharmaceutical manufacturer used IntelePeer's Communications Automation Platform and SmartFlows to automate information for 80 brands plus medication reminders and refills, removing manual agent handling.
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September 13, 2026
NSD, a U.S. logistics and delivery company, used IntelePeer SmartFlows to automate inbound call routing and self-service, handling 30% of calls without an agent and saving over $730K a year.
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September 13, 2026
Lucency, a Lehi, Utah CX technology company, replaced a slow, unreliable telephony provider with IntelePeer's CAP, SmartFlows and SIP trunking, cutting its clients' call handling times by over 60 seconds.
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September 13, 2026
Life Storage, a self-storage REIT with more than 1,000 locations, consolidated its communication vendors on IntelePeer's Communications Automation Platform, ending SIP trunking issues and late-night troubleshooting calls.
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September 13, 2026
A Top 10 U.S. property/casualty agency worked with IntelePeer on automated SMS workflows that steer policyholders to self-service payments, cutting phone payments 22% and adding 2.3 million in self-service payments.
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September 13, 2026
A leading healthcare company layered IntelePeer's Communications Automation Platform over its existing contact center to automate patient inquiries and refill reminders, cutting hold times and communication costs.
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