Partner Ecosystem
Intrado
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About Intrado
Emergency Communications & Life-Safety Technology
Intrado (Intrado Life & Safety) is a leading provider of emergency communications and safety technology headquartered in Longmont, CO (with major operations in Omaha, NE). Intrado powers a large share of North America’s 911/E911 infrastructure, next-generation 911 (NG911), emergency call routing, mass notification, and safety/critical-event solutions for public safety, enterprises, schools, and government. The company is owned by Stonepeak. (Note: Intrado’s former enterprise/cloud collaboration and digital media businesses were sold to Cisco in 2024 and are now part of Webex.)
Why teams choose Intrado
- Backbone of US 911/NG911
- Mission-critical reliability and scale
- Enterprise E911 compliance (Kari's Law, RAY BAUM'S Act)
- National mass-notification reach
- Deep public-safety/PSAP expertise
Capabilities we have validated
- Powers a large share of US 911/E911 and NG911 infrastructure
- Mission-critical reliability for public safety
- Enterprise E911 (Kari's Law / RAY BAUM'S Act compliance)
- Mass notification at national scale
- Deep PSAP/public-safety relationships
- Stonepeak-backed
Recognition & proof points
- Long-standing leader in 911/E911
- Owned by Stonepeak
- Divested enterprise collaboration/digital media to Cisco (2024)
AI in the offering
Applies data/location intelligence and automation in emergency routing and NG911; limited generative AI focus given mission-critical safety domain.
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Sep 15, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by Intrado
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
communications_cx
CPaaS / Messaging APIs
Intrado provides notification APIs and emergency communications platforms that enable enterprises, schools, and public safety agencies to embed 911/E911, mass notification, and emergency alerting into their systems.
911 backbone — Powers a large share of US 911 and NG911 infrastructure.
E911 compliance — Supports Kari's Law and RAY BAUM'S Act enterprise E911 requirements.
National reach — Mass-notification capabilities operate at national scale.
Integrates with Microsoft Teams (E911)UCaaS/MLTS platformsPSAP/GIS systems
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
communications_cx
Managed Communications
Intrado operates managed emergency communications services and 911 network operations that route emergency calls and deliver location data across North America.
Delivery: Delivered as fully managed, mission-critical network operations supporting 911/NG911 at national scale.
Mission-critical reliability — Built for the reliability and scale public safety demands.
PSAP expertise — Deep public-safety and PSAP relationships underpin call routing.
Integrates with PSAP/GIS systems
communications_cx
24/7 Support
Intrado provides 24/7 mission-critical support for its emergency communications and notification platforms used by public safety, enterprises, schools, and government.
Delivery: Delivered as around-the-clock mission-critical support tied to life-safety operations.
Always-on — 24/7 support matches the mission-critical nature of 911 services.
Proven at scale — Supports infrastructure underpinning much of US 911.
communications_cx
Implementation & Onboarding
Intrado implements and integrates 911/E911, NG911, and notification solutions for enterprises, including E911 for UCaaS and Microsoft Teams environments.
Delivery: Delivered through implementation and integration projects tailored to each enterprise or agency environment.
Compliance-ready — Implements E911 to meet Kari's Law and RAY BAUM'S Act.
Enterprise integration — Integrates with Teams and UCaaS/MLTS platforms.
Integrates with Microsoft Teams (E911)UCaaS/MLTS platforms
communications_cx
Integration Services
Intrado integrates its emergency call routing, location, and notification platforms with enterprise UCaaS, MLTS, and public-safety PSAP/GIS systems.
Delivery: Delivered as integration engagements connecting customer systems to Intrado's 911 and notification networks.
Deep PSAP ties — Public-safety expertise enables integration with PSAP and GIS systems.
Standards-based — Supports NG911 and enterprise E911 integration standards.
Integrates with PSAP/GIS systemsUCaaS/MLTS platforms
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
Resources
Documents & collateral
Datasheets, spec sheets, case studies and pricing references collected while vetting Intrado — 3 documents.
Is Intrado the right partner for you?
We'll give you the straight answer — including who to compare them against.