Partner Ecosystem
DSM (Thrive)
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About DSM (Thrive)
NextGen Managed IT Services
DSM is the NextGen managed services brand of Thrive, providing managed IT, cloud, data center, and security services to mid-market businesses. Following Thrive’s acquisition of DSM, the combined entity operates an enterprise-class data center / colocation footprint and delivers a fully outsourced ‘NextGen’ IT model that includes cloud infrastructure, managed Microsoft 365, cybersecurity, disaster recovery, and 24×7 help desk — aligned with Thrive’s broader managed services portfolio.
Why teams choose DSM (Thrive)
- Managed services plus owned data center/colocation capabilities
- NextGen managed services framework aligned to Thrive's enterprise playbook
- Designed for organizations seeking fully outsourced IT support
- Strong Northeast US data center footprint
- Single-vendor consolidation for IT, security, cloud, voice
Capabilities we have validated
- SOC-monitored data centers
- VMware-based private cloud
- Veeam/Zerto replication
- Microsoft 365 management
- Backup as a Service
- Carrier-neutral facilities
Recognition & proof points
- Positioned as 'the leading CJIS Cloud, Datacenter & Managed Services Provider in Florida' (company/PR claim)
- selected by Thrive to anchor and lead its national SLED (State, Local & Education) practice.
AI in the offering
AI capabilities are emerging through Thrive's managed services automation, security AI/ML threat detection, and Microsoft Copilot enablement services.
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Aug 28, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by DSM (Thrive)
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
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Managed IT Services
DSM delivers a fully outsourced NextGen managed IT model for mid-market businesses, aligned to Thrive's enterprise managed services playbook.
Single-vendor consolidation — DSM consolidates IT, security, cloud, and voice under one provider.
NextGen framework — Services follow Thrive's NextGen managed services framework for enterprise-class delivery.
Integrates with Microsoft 365Cisco
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Colocation
DSM operates an enterprise-class, carrier-neutral data center and colocation footprint with a strong Northeast US presence.
Owned data centers — DSM provides managed services backed by owned data center and colocation capabilities.
Northeast footprint — A strong Northeast US data center footprint anchors regional colocation.
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Private Cloud
DSM runs VMware-based private cloud from its SOC-monitored, carrier-neutral data centers.
Owned infrastructure — Private cloud runs on DSM's own data center capabilities rather than reselling public cloud alone.
SOC-monitored — Private cloud is hosted in SOC-monitored data centers for security oversight.
Integrates with VMwareMicrosoft Azure
cyber_resilience
Disaster Recovery (DRaaS)
DSM provides DRaaS and data replication using Veeam and Zerto to protect customer workloads in its data centers.
Enterprise replication — Veeam and Zerto provide robust replication for disaster recovery.
Owned facilities — DR runs in DSM's own carrier-neutral, SOC-monitored data centers.
Integrates with VeeamZerto
cyber_resilience
Backup as a Service (BaaS)
DSM offers Backup as a Service to protect and recover customer data as part of its NextGen managed portfolio.
Managed protection — Backup is delivered as a managed service within the single-vendor IT stack.
Data center backed — Backups reside in DSM's owned, SOC-monitored facilities.
Integrates with Veeam
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
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Managed IT Services
DSM provides fully outsourced and co-managed IT under a NextGen MSP model for organizations seeking complete IT support.
Delivery: Delivered as fully managed or co-managed IT for hybrid teams, with strategic vCIO advisory.
Fully outsourced IT — Designed for organizations seeking fully outsourced IT support.
Single-vendor model — Consolidates IT, security, cloud, and voice under one accountable provider.
Integrates with Microsoft 365
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Managed Cloud Services
DSM manages cloud infrastructure, including VMware private cloud and Microsoft 365, from its owned data centers.
Delivery: Delivered as fully managed cloud operations with 24x7 NOC support.
Owned data centers — Cloud is managed from DSM's enterprise-class colocation footprint.
M365 management — DSM manages Microsoft 365 as part of its cloud services.
Integrates with VMwareMicrosoft AzureMicrosoft 365
cybersecurity_compliance
Managed Security Services
DSM delivers managed security from SOC-monitored data centers as part of its NextGen managed portfolio.
Delivery: Delivered via a 24x7 SOC with monitoring and response.
SOC-monitored — Security is delivered from SOC-monitored, owned data centers.
Consolidated stack — Security is part of a single-vendor IT, cloud, and voice consolidation.
Integrates with FortinetCisco
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vCIO / vCISO
DSM offers strategic vCIO advisory to guide IT planning for mid-market customers under its NextGen MSP model.
Delivery: Delivered as ongoing strategic advisory alongside managed IT services.
Strategic advisory — vCIO guidance aligns IT roadmaps with business goals.
Enterprise playbook — Advisory draws on Thrive's enterprise managed services framework.
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
Resources
Documents & collateral
Datasheets, spec sheets, case studies and pricing references collected while vetting DSM (Thrive) — 7 documents.
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