The client is a facility in Delray Beach, Florida dedicated to helping people escape domestic violence and abuse. Its mission is to create a safe, secure space for everyone who comes through its doors, both the guests it shelters and the staff who support them. The facility operates its own camera system and enforces no-smoking rules, and it wanted an affordable, easy-to-use security solution that would work with its current equipment.

Growing safety concerns were making the shelter's mission harder. Strangers were getting into restricted areas without anyone knowing. Smoking violations were on the rise despite the no-smoking rules, and staff kept finding people breaking them. Occasional physical altercations, fights or aggressive behavior, put both guests and staff at risk.

The facility's outdated cameras could not provide real-time alerts. The cameras captured video, but nobody was alerted as events happened, so the team could not react fast enough to intervene and struggled to prevent incidents from getting worse. Each of the three problems, unauthorized access, altercations and smoking violations, came back to the same gap: there was no way to know about a problem in the moment.

The shelter needed an affordable, easy-to-use security solution that could work with its current camera system and help it keep the facility safe for everyone, without a major replacement project or downtime.

After evaluating various options, the shelter selected Claro Enterprise Solutions' AI Video Analytics together with Claro's Smoking and Vaping sensor. The monitoring solution integrates with existing camera systems, including cameras that use proprietary protocols, and upgrades them with AI capabilities that generate instant alerts when potential issues arise. The system is certified by the Department of Homeland Security.

The features deployed map directly to the shelter's problems. Intrusion detection monitors restricted areas and detects unauthorized access. Face detection and recognition identifies individuals in real time, aiding access control and helping law enforcement locate suspects. Visible weapons detection identifies firearms and other visible weapons so staff can respond immediately and coordinate with local law enforcement. The vaping sensor detects a wide range of vaping and smoking activity and raises instant alerts for timely intervention.

Setup was smooth and simple. The AI Video Analytics system connected easily to the shelter's existing cameras, so there was no need for major changes or downtime, which kept the implementation cost-effective. Claro's team provided hands-on training and full support to make sure the shelter's staff felt confident using the new technology. Because the solution turns standard video footage into actionable intelligence and delivers critical alerts within seconds, the shelter can now address security concerns proactively rather than after the fact.

• Instant alerts have cut down on unauthorized entries into restricted areas and on smoking violations
• Staff now respond quickly to altercations, improving safety for guests and employees
• With the system doing the monitoring, the team focuses on other tasks without worrying about missing security threats
• Existing cameras were upgraded with AI capabilities, with no major changes or downtime during implementation
• The shelter now has the option to scale AI Video Analytics to additional sites