The client is a nationwide mobile service provider operating food trucks, event vendors and other on-the-go businesses. These businesses need always-on internet for point-of-sale (POS) systems, customer transactions and cloud-based business applications while moving between city centres, festival grounds and rural stops. The case study does not name the provider.

Mobile businesses depend on cellular internet to process credit card payments, manage orders and run cloud applications. The provider's operations were built on traditional single-carrier SIMs, and those SIMs were the weak point.

Connections dropped in congested areas and in remote locations. Credit card transactions failed during network outages, which meant lost revenue at the point of sale. Service was unreliable at high-traffic events and at changing locations, exactly where food trucks and event vendors do most of their business.

The business needed a multi-carrier connectivity solution that would deliver seamless transactions, customer satisfaction and uninterrupted internet access no matter where its vehicles and vendors operated, without requiring staff to select carriers manually as they moved. It also needed a setup that IT teams and business owners could monitor remotely.

Infinite Wireless deployed a vSIM-enabled mobility solution that provides 4G/5G internet with the ability to switch dynamically between more than 40 LTE carriers in North America.

Where a traditional SIM is locked to a single carrier, Infinite Wireless' dual-radio module technology keeps the connection alive by automatically moving to the strongest available network as a vehicle changes location or a network becomes congested. There is no manual carrier selection; the switch happens in the device.

For the provider's vendors, this translated into reliable POS transactions in busy urban areas, remote locations and event spaces. Setup was plug-and-play, so new trucks and vendors could be equipped quickly. Cloud-based monitoring and management gave IT teams and business owners visibility into every unit in the field.

Infinite Wireless positions the solution for food trucks, mobile vendors and pop-up businesses that need dependable internet wherever they trade, so that expansion to new locations is not held back by connectivity.

• 100% transaction success rate, with no failed payments due to weak signal or downtime
• Businesses stayed online in city centres, on festival grounds and at rural stops
• Faster checkouts and reliable order processing improved revenue and customer satisfaction
• Vendors could expand to new locations without worrying about internet reliability