The client is a financial services company operating 400 locations, with fixed telecom services from multiple nationwide carriers. Before engaging Advantix, invoice processing was decentralised across 400 separate billing accounts, and the company had no visibility into its telecom inventory and billed features, no reporting detail for cost allocation, and no support for identifying billing and service-rate errors.

The company's fixed telecom estate spanned 400 locations served by multiple nationwide carriers, and invoice processing was decentralised across 400 separate billing accounts. With that many accounts, there was no single view of which services and features were being billed.

The organisation had no visibility into its inventory and billed features, no reporting detail with which to allocate costs across the business, and no support for catching billing and service-rate errors. Unnecessary features and maintenance fees were being paid without being noticed, and the company needed a way to test whether its carrier arrangements were the best available for its needs.

Advantix began with RFP management, soliciting proposals from the major fixed telecom carriers to identify the best solutions for the client's needs. After a thorough review of the service provider proposals, Advantix conceived a plan to save nearly 20 percent while consolidating and simplifying invoice processing.

Advantix then managed the implementation of the optimised solutions. Billing accounts were consolidated from 400 to 10, replacing decentralised invoice processing with a far simpler structure, and unnecessary features and maintenance fees discovered during the review were eliminated. The combined effect was a total cost reduction of $240,000 annually.

• Telecom billing accounts consolidated from 400 to 10
• Total cost reduction of $240,000 annually
• Unnecessary features and maintenance fees discovered and eliminated
• Plan to save nearly 20 percent identified through carrier RFP review
• Advantix managed implementation of the optimised solutions