September 13, 2026
Bupa Arabia replaced phone and paper surveys with XEBO.ai's enterprise feedback management platform, reaching over 1 million customers in 2019 and raising Net Promoter Score 18% between 2017 and 2019.
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September 13, 2026
CorVel, a risk management and workers' compensation provider, deployed Replicant Conversation Intelligence to analyze 100% of contact center calls, offloading 500,000+ calls from adjusters and automating QA.
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September 13, 2026
A Top 10 U.S. property/casualty agency worked with IntelePeer on automated SMS workflows that steer policyholders to self-service payments, cutting phone payments 22% and adding 2.3 million in self-service payments.
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