Partner Ecosystem
Astound Business Solutions
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About Astound Business Solutions
Powering Business with Astound
Astound Business Solutions is the B2B arm of Astound Broadband (formerly RCN Business, Wave Business, Grande Business, enTouch Business, and Pure Broadband), now operating as one of the largest cable broadband and fiber providers in the US after Stonepeak’s consolidation of these brands. Astound Business delivers fiber and DOCSIS business internet, dedicated Ethernet, fixed wireless, hosted voice, video conferencing, and managed connectivity to SMBs and enterprises across major metros including NYC, Chicago, Philadelphia, Boston, DC, Seattle, San Francisco, Houston, and others.
Why teams choose Astound Business Solutions
- Major metro coverage (NYC, Chicago, DC, Boston, etc.)
- Combined RCN/Wave/Grande footprint
- Symmetric speeds via fiber
- Strong residential brand awareness in some markets
- Stonepeak infrastructure capital backing
Capabilities we have validated
- Cable + fiber hybrid network across major US metros
- Symmetric fiber speeds
- DOCSIS 3.1 / 4.0 capabilities
- Hosted voice and UCaaS
- 24/7 NOC
- Strong metro market density
Recognition & proof points
- Stonepeak investment portfolio
- Brand consolidation under Astound (2021)
- Strong customer satisfaction in residential vs incumbents (J.D. Power historical)
AI in the offering
Limited native AI. Integrates 3rd-party (Teams Copilot, Webex AI features).
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Jul 8, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by Astound Business Solutions
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
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Broadband / Business Internet
Astound Business Solutions delivers fiber and DOCSIS business internet across a combined RCN, Wave, and Grande footprint spanning major US metros.
Major Metro Coverage — Serves NYC, Chicago, DC, Boston, and other major metros.
Symmetric Speeds — Fiber delivers symmetric speeds for business uploads and downloads.
Hybrid Network — Combined cable and fiber footprint provides broad metro reach.
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Dedicated Internet Access (DIA)
Astound provides dedicated internet access over its fiber network, delivering symmetric, business-grade connectivity to SMBs and enterprises in dense metro markets.
Symmetric Fiber — Fiber delivers symmetric, dedicated bandwidth for business workloads.
Metro Density — Strong metro market density supports dedicated access across major cities.
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Ethernet Transport
Astound offers dedicated Ethernet services including E-Line, E-LAN, and E-Access across its combined metro network for multi-site enterprise connectivity.
Multi-Site Ethernet — E-Line, E-LAN, and E-Access connect enterprise sites across metros.
Wide Footprint — Combined RCN, Wave, and Grande footprint reaches many major markets.
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Fixed Wireless / 5G
Astound delivers fixed wireless connectivity as an access option complementing its fiber and cable network across major metro markets.
Flexible Access — Fixed wireless extends business connectivity where wired access is limited.
Metro Reach — Available across Astound's dense major-metro footprint.
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UCaaS / Cloud PBX
Astound provides hosted voice and UCaaS with integrations to Microsoft Teams, Cisco Webex, and Poly for unified business communications.
Collaboration Ready — Integrates with Microsoft Teams and Cisco Webex for unified communications.
Network-Bundled — Hosted voice rides Astound's own fiber and cable connectivity.
Integrates with Microsoft TeamsCisco WebexPolycom (Poly)
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
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Implementation & Onboarding
Astound provides implementation, deployment, and project management to stand up business connectivity and voice across its major-metro network.
Delivery: Delivered as project-managed implementation and deployment.
Project-Managed — Dedicated project management coordinates multi-site deployments.
Metro Expertise — Deep density across major metros streamlines local deployment.
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Installation & Field Services
Astound performs field installation across its combined RCN, Wave, and Grande footprint to bring fiber, cable, and wireless services live for business customers.
Delivery: Delivered as on-site field installation across major metros.
Dense Footprint — Combined metro footprint supports local field installation at scale.
Hybrid Capable — Field teams install across fiber, DOCSIS, and fixed wireless access.
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24/7 Support
Astound backs its business connectivity and voice services with 24/7 NOC and customer support across its major-metro network.
Delivery: Delivered as fully managed 24/7 support backed by a NOC.
Always-On Support — 24/7 NOC and customer support keep business services available.
Backed By Scale — Supported by Stonepeak-backed infrastructure investment.
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Technical Support / Helpdesk
Astound offers customer support and account management to help business clients operate their connectivity, voice, and managed WiFi services.
Delivery: Delivered as ongoing customer support with assigned account management.
Account Management — Dedicated account management supports ongoing business relationships.
Managed WiFi — Supports managed WiFi alongside connectivity and voice services.
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Channel-led delivery
Astound runs a channel partner program to extend its fiber, cable, and connectivity services to business customers across its major-metro footprint.
Delivery: Delivered through a channel partner program.
Partner Program — A dedicated channel program extends reach to business buyers.
Broad Footprint — Partners sell across a combined RCN, Wave, and Grande metro footprint.
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
Resources
Documents & collateral
Datasheets, spec sheets, case studies and pricing references collected while vetting Astound Business Solutions — 1 document.
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