Partner profile

Brightfin logo

Brightfin

The only TEM built natively on ServiceNow

ManageAutomate/AI: built in

Founded 2021 · Englewood (Denver metro), Colorado · 201-1,000 employees · Acquired or merged

Partnership Overview

Who Brightfin is built for

Mid-market to enterprise ServiceNow customers consolidating IT expense visibility (mobile, telecom, cloud).

Brightfin is a revolutionary IT expense management provider built natively on the ServiceNow platform, managing mobile, telecom, and cloud expenses with automated workflows. Inc. 5000 2-year fastest-growing TEM. Delivers cost savings, efficiency gains, and IT spend visibility with department/initiative allocation.

  • VerifiedSep 18, 2026 · high confidence
  • 2solutions across 1 category
  • 5 yrsin business, since 2021
  • 201-1,000employees

Why teams pick Brightfin

  • Only TEM built natively on ServiceNow
  • Mobile + Telecom + Cloud unified
  • Inc. 5000 2-year winner

Probably not a fit

We haven't published fit caveats for Brightfin yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.

Get matched instead

Recognition & proof points

  • Recognized by Gartner as a Visionary in the 2022 Magic Quadrant for Managed Mobility ServicesAnalyst recognition · Gartner
  • Named to the Inc. 5000 (multiple years) as the highest-ranked technology expense management companyAward · Inc. 5000
  • ServiceNow 'Built on Now' designationProof point · ServiceNow

Notable clients

Vendor-reported

Nike, EOG Resources, Cigna, Sony Pictures Entertainment, WG Yates Construction, Panasonic and Vitas Healthcare (savings case studies) additional named enterprise/government logos include Siemens, Volkswagen, Nissan, the U.S. Department of State, The Carlyle Group, Ardent Health Services, Henkel, Hess, World Wide Technology and Williams-Sonoma.

Our Solutions

Rubber Duck solutions through Brightfin

From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Brightfin's Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.

Manage

Managed IT & Cloud Ops

Telecom / Tech Expense Management

Brightfin unifies mobile, telecom, and cloud expense management on a single platform built natively on ServiceNow, using automated workflows to process multi-carrier invoices and allocate IT spend by department and initiative.

  • Native ServiceNow build As the only TEM built natively on ServiceNow, Brightfin keeps expense data within the workflows IT teams already use.
  • Unified spend visibility Mobile, telecom, and cloud costs are consolidated for complete IT spend visibility and allocation.
  • Proven growth track record A two-year Inc. 5000 fastest-growing TEM, reflecting sustained customer adoption.
ServiceNowMicrosoft AzureAWS

Mobility Lifecycle Management

Brightfin manages the full mobile device lifecycle, syncing UEM data into the ServiceNow CMDB and automating device and asset management alongside telecom and cloud expenses.

  • UEM-to-CMDB sync Device data flows automatically into the ServiceNow CMDB for accurate asset records.
  • Efficiency gains Automated workflows reduce manual effort across device provisioning and management.
  • Cost savings Unified mobile and telecom oversight surfaces savings opportunities across carriers.
ServiceNowMicrosoft

How Brightfin delivers

Implementation & OnboardingManaged Mobility Services

Expert-led SLAs backed by on-demand specialists across mobile, fixed/telecom and cloud domains; self-service employee portals and automated workflows delivered natively within the customer's ServiceNow environment (or as standalone SaaS). Inherits ServiceNow platform security and compliance. (vendor-reported)

Services in detail

  • Managed Mobility ServicesDelivered as an ongoing managed service on a SaaS subscription model.
  • Implementation & OnboardingDelivered as project-based implementation services.

Automate/AI, built in · AI-Powered Features. Launched 'Spend Clearly AI' (May 2026), an AI-powered IT/cloud cost-optimization app with natural-language querying, real-time spend visibility, waste reduction and predictive forecasting; AI-driven optimization flags inefficiencies and recommends contract adjustments. Automated invoice/inventory processing via carrier and UEM API integrations.

Compare

One quote is a price. Three quotes are a market.

We'd price Brightfin next to these. Same scope on one page, sent to every provider, so the numbers actually line up.

Who we'd price next to Brightfin

Tangoe Manage

Manage Your Technology Lifecycle - From Sourcing to Sunset

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Sakon Manage Connect

Innovation in Technology Expense Management

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Calero Manage

Technology Expense Management. Reimagined.

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Already talking to someone else? Tell us and we'll put them in the mix.

Case Studies

What backs it up

Case studies

No published case studies yet.

Ask us and we'll request a reference call with Brightfin.

Ask for a reference

Documents

From Brightfin

7 PDFs, collected while we vetted them

  • brightfin whitepaper built on servicenowPDF · 4.0 MBDownload
  • Brightfin collateral 2PDF · 465.0 KBDownload
  • Brightfin collateral 3PDF · 560.8 KBDownload
  • Brightfin collateral 4PDF · 517.7 KBDownload
  • Brightfin collateral 5PDF · 472.6 KBDownload
  • Brightfin collateral 6PDF · 441.0 KBDownload
  • Brightfin collateral 7PDF · 423.7 KBDownload

Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

Technology that doesn't sink under pressure

Talk it through before you sign.

Send us what you run today. We'll price Brightfin against two alternatives and tell you which one we'd pick, and why.