Partner profile
DSM (Thrive)
NextGen Managed IT Services
Founded 1986 · Lakeland, Florida · 201-1,000 employees · Acquired or merged
Partnership Overview
Who DSM (Thrive) is built for
Organizations requiring disaster recovery and business continuity; mid-market businesses seeking managed cloud services and outsourced IT; enterprises with hybrid (on-prem + cloud) requirements in the US Northeast.
DSM is the NextGen managed services brand of Thrive, providing managed IT, cloud, data center, and security services to mid-market businesses. Following Thrive's acquisition of DSM, the combined entity operates an enterprise-class data center / colocation footprint and delivers a fully outsourced 'NextGen' IT model that includes cloud infrastructure, managed Microsoft 365, cybersecurity, disaster recovery, and 24x7 help desk — aligned with Thrive's broader managed services portfolio.
- VerifiedSep 19, 2026 · high confidence
- 5solutions across 5 categories
- 40 yrsin business, since 1986
- 201-1,000employees
Why teams pick DSM (Thrive)
- Managed services plus owned data center/colocation capabilities
- NextGen managed services framework aligned to Thrive's enterprise playbook
- Designed for organizations seeking fully outsourced IT support
- Strong Northeast US data center footprint
- Single-vendor consolidation for IT, security, cloud, voice
Probably not a fit
We haven't published fit caveats for DSM (Thrive) yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
- Positioned as 'the leading CJIS Cloud, Datacenter & Managed Services Provider in Florida' (company/PR claim)Proof point
- Selected by Thrive to anchor and lead its national SLED (State, Local & Education) practiceProof point
Notable clients
Vendor-reportedPrimarily State, Local & Education (SLED) government agencies plus corporate clients, concentrated in Florida. Specific end-customer names are not publicly disclosed DSM markets itself as 'the leading CJIS Cloud, Datacenter & Managed Services Provider in Florida.'
Our Solutions
Rubber Duck solutions through DSM (Thrive)
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from DSM (Thrive)'s Cybersecurity & Compliance, Cyber Resilience, Managed IT & Cloud Ops, Cloud Migration & Modernization, and Data Center & Colocation solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Cyber Resilience
Disaster Recovery (DRaaS)
DSM provides DRaaS and data replication using Veeam and Zerto to protect customer workloads in its data centers.
- Enterprise replication Veeam and Zerto provide robust replication for disaster recovery.
- Owned facilities DR runs in DSM's own carrier-neutral, SOC-monitored data centers.
Veeam
ZertoBackup as a Service (BaaS)
DSM offers Backup as a Service to protect and recover customer data as part of its NextGen managed portfolio.
- Managed protection Backup is delivered as a managed service within the single-vendor IT stack.
- Data center backed Backups reside in DSM's owned, SOC-monitored facilities.
VeeamManaged IT & Cloud Ops
Managed IT Services
DSM delivers a fully outsourced NextGen managed IT model for mid-market businesses, aligned to Thrive's enterprise managed services playbook.
- Single-vendor consolidation DSM consolidates IT, security, cloud, and voice under one provider.
- NextGen framework Services follow Thrive's NextGen managed services framework for enterprise-class delivery.
Microsoft 365
CiscoCloud Migration & Modernization
Private Cloud
DSM runs VMware-based private cloud from its SOC-monitored, carrier-neutral data centers.
- Owned infrastructure Private cloud runs on DSM's own data center capabilities rather than reselling public cloud alone.
- SOC-monitored Private cloud is hosted in SOC-monitored data centers for security oversight.
VMwareMicrosoft AzureData Center & Colocation
Colocation
DSM operates an enterprise-class, carrier-neutral data center and colocation footprint with a strong Northeast US presence.
- Owned data centers DSM provides managed services backed by owned data center and colocation capabilities.
- Northeast footprint A strong Northeast US data center footprint anchors regional colocation.
How DSM (Thrive) delivers
24x7 managed services delivery via Thrive's NOC/SOC; tiered SLA-backed support; dedicated technical account management for managed accounts. (vendor-reported)
Services in detail
- Managed IT ServicesDelivered as fully managed or co-managed IT for hybrid teams, with strategic vCIO advisory.
- Managed Cloud ServicesDelivered as fully managed cloud operations with 24x7 NOC support.
- Managed Security ServicesDelivered via a 24x7 SOC with monitoring and response.
- vCIO / vCISODelivered as ongoing strategic advisory alongside managed IT services.
Automate/AI, built in · AI-Powered Features. AI capabilities are emerging through Thrive's managed services automation, security AI/ML threat detection, and Microsoft Copilot enablement services.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with DSM (Thrive).
Ask for a referenceDocuments
From DSM (Thrive)
7 PDFs, collected while we vetted them
Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.
Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price DSM (Thrive) against two alternatives and tell you which one we'd pick, and why.