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Granite

Communications for Multi-Location Businesses

ConnectCommunicateManage

Founded 2002 · Quincy, Massachusetts · 201-1,000 employees · Private, independent

Partnership Overview

Who Granite is built for

Multi-location US enterprises with hundreds to thousands of sites — retailers, restaurants, healthcare networks, banks; Fortune 1000 organizations needing single-vendor accountability for distributed voice/data/mobility.

Granite Telecommunications is the largest US provider of communications services to multi-location businesses, serving 80+ Fortune 100 companies and 2.25M+ business lines across 250,000+ customer locations. Granite specializes in POTS replacement (Epik solution), business voice (PRI/SIP/UCaaS), broadband aggregation, and managed mobility — acting as a single contract / single bill / single point of accountability for multi-site enterprises with thousands of distributed locations.

  • VerifiedSep 17, 2026 · high confidence
  • 5solutions across 3 categories
  • 24 yrsin business, since 2002
  • 201-1,000employees

Why teams pick Granite

  • Largest US multi-location communications aggregator (2.25M+ lines)
  • + Fortune 100 customers
  • Epik POTS replacement is industry-leading for retail/restaurant/healthcare chains
  • Single contract / single bill / single point of accountability
  • % Massachusetts-based US support (no offshoring)
  • Strong channel partner program

Probably not a fit

We haven't published fit caveats for Granite yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.

Get matched instead

Recognition & proof points

  • Forbes America's Best Employers (named 9 times, incl. 2022-2025)Award · Forbes
  • Top Workplaces USA (Energage, 4 consecutive years)Proof point
  • Boston Globe Top Places to Work in Massachusetts (12 times)Proof point
  • Gartner Magic Quadrant for Managed Network Services - Challenger (4 consecutive years)Analyst recognition · Gartner
  • Boston Business Journal Corporate Citizenship - Massachusetts No. 1. ~$1.85B revenue, 2,100+ employees, $300M+ in char…Proof point

Notable clients

Vendor-reported

Serves more than two-thirds of Fortune 100 companies and 1.75M+ voice/data lines across 650,000+ locations in retail, finance, real estate, hospitality, healthcare and government (plus U.S./Canada government agencies). Published case studies are anonymized (e.g., a national retailer saving ~$500K/yr with EPIK K-12 districts and behavioral-health providers), so individual end-customer logos are not disclosed.

Our Solutions

Rubber Duck solutions through Granite

From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Granite's Connectivity & SASE, Communications & CX, and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.

Connect

Connectivity & SASE

SD-WAN

Granite SD-WAN delivers managed networking for distributed enterprises, unifying connectivity across thousands of locations under a single point of accountability.

  • Multi-site networking Designed for enterprises with thousands of distributed locations.
  • Single accountability Managed network under one contract, one bill, one point of contact.
VeloCloud (Arista)Fortinet

Broadband / Business Internet

Granite aggregates broadband across carriers nationwide, giving multi-location enterprises unified internet connectivity and billing for distributed sites.

  • Broadband aggregation Aggregates multiple carriers into a single managed offering.
  • Enterprise trust Serves 80+ Fortune 100 companies across distributed sites.
Cradlepoint
Communicate

Communications & CX

POTS Replacement

Granite's Epik POTS replacement is an industry-leading solution for multi-location retail, restaurant, and healthcare chains, modernizing legacy copper lines across thousands of distributed sites.

  • Industry-leading Epik Epik is a leading POTS replacement for multi-location chains.
  • Single accountability One contract, one bill, and one point of accountability across sites.
Cradlepoint

UCaaS / Cloud PBX

Granite delivers hosted business voice and UCaaS to multi-location enterprises, consolidating communications for distributed locations under a single provider.

  • Multi-site scale Manages 2.25M+ business lines across 250,000+ locations.
  • Single bill Consolidates voice across sites into one contract and one bill.
Microsoft Teams

SIP Trunking

Granite provides SIP trunking as part of its business voice portfolio, giving multi-location enterprises scalable voice connectivity under unified billing.

  • Aggregated delivery Largest US multi-location communications aggregator delivers at scale.
  • US-based support 100% Massachusetts-based support with no offshoring.
Cisco

How Granite delivers

24/7 SupportInstallation & Field ServicesManaged CommunicationsManaged Network ServicesProject ManagementVendor / Escalation Management

24/7 US-based support; named relationship managers for enterprise; field service via Granite's national install/repair network. (vendor-reported)

Services in detail

  • Managed Network ServicesDelivered as a managed service with single contract, single bill, and a 24/7 NOC.
  • Managed CommunicationsDelivered on a per-line or per-location subscription with a single bill and 24/7 NOC.
  • Vendor / Escalation ManagementDelivered as single-contract, single-bill accountability backed by US-based teams.
  • 24/7 SupportDelivered via a 24/7 NOC with 100% US-based, Massachusetts staffing.
  • Installation & Field ServicesDelivered as project-based national field service coordinated under a single provider.

Compare

One quote is a price. Three quotes are a market.

We'd price Granite next to these. Same scope on one page, sent to every provider, so the numbers actually line up.

Who we'd price next to Granite

MetTel Connect Communicate

Driving Digital Transformation in Communications

Profile

Already talking to someone else? Tell us and we'll put them in the mix.

Case Studies

What backs it up

Case studies

No published case studies yet.

Ask us and we'll request a reference call with Granite.

Ask for a reference

Documents

From Granite

38 PDFs, collected while we vetted them

  • Granite CaseStudy Gas and Convenience ConnectivityPDF · 196.1 KBDownload
  • Granite CaseStudy EV Charging InfrastructurePDF · 137.1 KBDownload
  • Granite CaseStudy Multi Carrier SIMPDF · 1.2 MBDownload
  • Granite CaseStudy Hospitality SD WAN VoIPPDF · 1.5 MBDownload
  • Granite CaseStudy Education POTS ReplacementPDF · 1.0 MBDownload
  • Granite CaseStudy Multi Site Healthcare edgebootPDF · 136.7 KBDownload
  • Granite CaseStudy Retail EPIK Six Figure SavingsPDF · 1.2 MBDownload
  • Granite CaseStudy Retail EPIK Legacy ModernizationPDF · 540.6 KBDownload
  • Granite CaseStudy Construction General ContractorPDF · 116.2 KBDownload
  • Granite CaseStudy Veterinary Hospital ReliabilityPDF · 144.4 KBDownload
  • Granite CaseStudy Insurance Wireless BrandBlindPDF · 129.7 KBDownload
  • Granite CaseStudy Transport Rentals edgeboot G360PDF · 131.6 KBDownload
  • Granite CaseStudy Industrial Distribution Wholesaling SD WANPDF · 2.1 MBDownload
  • Granite CaseStudy Managed Field Services EnergyPDF · 857.3 KBDownload
  • Granite CaseStudy Wireless HealthcarePDF · 801.3 KBDownload
  • Granite CaseStudy Retail Automotive SD WANPDF · 318.3 KBDownload
  • Granite CaseStudy SD WAN National DeliveryPDF · 618.8 KBDownload
  • Granite CaseStudy Behavioral Health BroadbandPDF · 142.4 KBDownload
  • Granite CaseStudy Fitness Gym edgeboot EPIKPDF · 190.6 KBDownload
  • Granite CaseStudy Chemical Manufacturing DIA edgebootPDF · 175.9 KBDownload
  • Granite CaseStudy EPIK Healthcare FacilitiesPDF · 1.1 MBDownload
  • Granite CaseStudy Hospitality Food Service SD WANPDF · 1.0 MBDownload
  • Granite CaseStudy Hospitality Retail SD WANPDF · 764.9 KBDownload
  • Granite CaseStudy Managed Field Services HealthcarePDF · 810.1 KBDownload
  • Granite CaseStudy Wholesale Distribution 4G FailoverPDF · 993.7 KBDownload
  • Granite CaseStudy Nationwide Property ManagementPDF · 209.5 KBDownload
  • Granite CaseStudy Retail Warehouse WiFi Network RedesignPDF · 838.7 KBDownload
  • Granite CaseStudy Retail WiFi and SD WANPDF · 968.9 KBDownload
  • Granite CaseStudy BrandBlind OilGas edgeboot MNSPDF · 849.3 KBDownload
  • Granite CaseStudy SASE SD WAN Wireless Senior CarePDF · 447.8 KBDownload
  • Granite CaseStudy BrandBlind Hospitality edgebootPDF · 395.2 KBDownload
  • Granite CaseStudy Energy CompanyPDF · 458.2 KBDownload
  • Granite CaseStudy Reducing Costs Improving UptimePDF · 118.2 KBDownload
  • Granite CaseStudy BrandBlind Global Retailer edgebootPDF · 168.9 KBDownload
  • Granite CaseStudy BrandBlind Student Housing edgeboot EPIKPDF · 188.6 KBDownload
  • Granite CaseStudy Retail SD WANPDF · 1.0 MBDownload
  • Granite CaseStudy Healthcare edgebootPDF · 159.7 KBDownload
  • Granite CaseStudy Transforming Multi Site Behavioral HealthPDF · 136.1 KBDownload

Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

Technology that doesn't sink under pressure

Talk it through before you sign.

Send us what you run today. We'll price Granite against two alternatives and tell you which one we'd pick, and why.