Partner profile

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MetTel

Driving Digital Transformation in Communications

ConnectCommunicateManageAutomate/AI: built in
Dedicated Internet Access (DIA)IoT ConnectivityMicrosoft Teams VoiceMobility Lifecycle ManagementMPLS / Private LinePOTS ReplacementSASE / SSESD-WANTelecom / Tech Expense ManagementUCaaS / Cloud PBX

Founded 1996 · New York City, New York · 201-1,000 employees · Private, independent

Verified Sep 17, 2026Get pricing

Partnership Overview

Who MetTel is built for

Mid-market and enterprise multi-site organizations; US federal agencies (via GSA EIS contract); enterprise mobility-heavy customers; organizations standardizing on Microsoft Teams Phone.

MetTel is a global communications and digital transformation services provider serving 2,000+ enterprise customers including 100+ Fortune 500. MetTel delivers managed network (SD-WAN, SASE, MPLS), UCaaS (MetTel Mobility / Teams Direct Routing), POTS replacement, IoT, and a market-leading mobility management practice. Multiple-year Gartner MQ Leader for Managed Network Services. Won the largest US federal communications contract (GSA EIS) in 2021.

  • VerifiedSep 17, 2026 · high confidence
  • 5solutions across 3 categories
  • 30 yrsin business, since 1996
  • 201-1,000employees

Why teams pick MetTel

  • Gartner MQ Leader for Managed Network Services (multiple years)
  • GSA EIS contract winner (largest US federal communications contract, 2021)
  • Multi-vendor managed SD-WAN expertise
  • Strong mobility management practice
  • POTS replacement solution
  • Channel-led GTM with TSDs

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Recognition & proof points

  • Gartner MQ Leader for Managed Network Services (multiple years)Analyst recognition · Gartner
  • GSA EIS federal contract winnerAward · GSA

Notable clients

Vendor-reported
  • City of Phoenix
  • Primo Water
  • Extra Space Storage

Signet Jewelers (one of the largest U.S. commercial SD-WAN deployments) · a leading healthcare corporation operating ~100 acute-care hospitals · and a U.S. Cabinet-level federal agency ($8M savings in two years via the MetTel Federal Portal / GSA EIS). Serves 2,000+ enterprises incl. 100+ Fortune 500.

Our Solutions

Rubber Duck solutions through MetTel

From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from MetTel's Connectivity & SASE, Communications & CX, and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.

Connect

Connectivity & SASE

SD-WAN

MetTel delivers managed multi-vendor SD-WAN as a core of its managed network portfolio, serving 2,000+ enterprise customers including 100+ Fortune 500.

  • Gartner MQ Leader Recognized as a multiple-year Gartner Magic Quadrant Leader for Managed Network Services.
  • Multi-vendor expertise Manages SD-WAN across Cisco, VeloCloud, Versa, and Fortinet platforms.
  • Enterprise scale Serves 2,000+ enterprises including over 100 Fortune 500 companies.
CiscoVeloCloud (Arista)Versa NetworksFortinet
All SD-WAN providers

SASE / SSE

MetTel provides managed SASE/SSE that converges secure networking and access for distributed enterprises, integrated with its SD-WAN practice.

  • Converged secure access Combines networking and security for distributed enterprises.
  • Managed delivery Operated through MetTel's managed network practice and NOC.
  • Multi-vendor flexibility Supports leading SASE vendors rather than locking to one.
Palo Alto NetworksFortinetVersa Networks
All SASE / SSE providers

MPLS / Private Line

MetTel offers MPLS/IP-VPN and private line connectivity as part of its managed network services for multi-site and federal enterprises.

  • Federal-grade delivery Backed by the GSA EIS contract, the largest US federal communications contract.
  • Managed network leadership Part of a Gartner MQ Leader managed network portfolio.
  • Enterprise scale Supports 2,000+ enterprise customers globally.
All MPLS / Private Line providers
Communicate

Communications & CX

UCaaS / Cloud PBX

MetTel delivers hosted voice and UCaaS including Microsoft Teams Direct Routing, unifying enterprise communications across its network.

  • Strong Teams Direct Routing Recognized strength in Microsoft Teams Direct Routing deployments.
  • Integrated with network Voice runs over MetTel's managed network for single accountability.
  • Enterprise and federal reach Serves large enterprises and federal customers at scale.
Microsoft Teams
All UCaaS / Cloud PBX providers
Manage

Managed IT & Cloud Ops

Mobility Lifecycle Management

MetTel runs a market-leading mobility management practice covering UEM and the full device lifecycle, supported by its Bruin TEM/mobility platform.

  • Bruin platform Bruin TEM/mobility platform centralizes expense and lifecycle management.
  • Strong mobility practice Recognized strength in enterprise mobility management.
  • Enterprise scale Manages mobility for large and Fortune 500 enterprises.
All Mobility Lifecycle Management providers

How MetTel delivers

24/7 MonitoringManaged CommunicationsManaged Mobility ServicesManaged Network ServicesNetwork Operations Center (NOC)Vendor / Escalation Management

24/7 NOC; named CSMs and program managers for enterprise; federal-grade support tier for GSA customers. (vendor-reported)

Services in detail

  • Managed Network ServicesFully managed with a 24/7 NOC and channel-led go-to-market through TSDs.
  • Managed CommunicationsFully managed and integrated with MetTel's network and NOC.
  • Managed Mobility ServicesDelivered as a managed service backed by the Bruin TEM/mobility platform.
  • Network Operations Center (NOC)Delivered around the clock from a 24/7 NOC supporting all managed services.
  • Vendor / Escalation ManagementDelivered as managed vendor and escalation handling coordinated through the NOC.

Automate/AI, built in · AI-Powered Features. AI for network optimization, anomaly detection, and managed services automation; mobile expense management automation through MetTel Bruin platform.

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Who we'd price next to MetTel

Granite Communicate Connect

Communications for Multi-Location Businesses

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Case Studies

What backs it up

13 published case studies from MetTel

Documents

From MetTel

58 PDFs, collected while we vetted them

  • MetTel Mobility as a Service DatasheetPDF · 507.6 KBDownload
  • MetTel Onsite Managed Firewall DatasheetPDF · 273.7 KBDownload
  • MetTel Managed Wi Fi DatasheetPDF · 277.3 KBDownload
  • MetTel SD WAN Home Office DatasheetPDF · 491.3 KBDownload
  • MetTel Cloud PBX VoIP DatasheetPDF · 719.6 KBDownload
  • MetTel SD WAN Managed Service Frost Sullivan WhitepaperPDF · 770.2 KBDownload
  • MetTel POTS Transformation DatasheetPDF · 5.2 MBDownload
  • MetTel SD WAN for Federal WhitepaperPDF · 795.9 KBDownload
  • MetTel Federal Solutions DatasheetPDF · 1.3 MBDownload
  • MetTel MEDIK Mobile Emergency Data Internet Kit DatasheetPDF · 474.4 KBDownload
  • MetTel Mobile Device as a Service MDaaS DatasheetPDF · 2.4 MBDownload
  • MetTel Business Access Cable Broadband DatasheetPDF · 382.6 KBDownload
  • MetTel 5G Mobility InfosheetPDF · 285.0 KBDownload
  • MetTel Contact Center as a Service Talkdesk DatasheetPDF · 312.5 KBDownload
  • MetTel Cloud Connect Managed Services DatasheetPDF · 253.3 KBDownload
  • MetTel Cloud DDoS Protection DatasheetPDF · 301.9 KBDownload
  • MetTel Cloud PBX Analytics DatasheetPDF · 873.1 KBDownload
  • MetTel CCaaS for Banking DatasheetPDF · 500.5 KBDownload
  • MetTel CCaaS for Healthcare Providers DatasheetPDF · 538.9 KBDownload
  • MetTel CCaaS for Insurance DatasheetPDF · 1.2 MBDownload
  • MetTel CCaaS for Retail DatasheetPDF · 460.0 KBDownload
  • MetTel Copper Retirement BulletinPDF · 7.2 MBDownload
  • MetTel CRM Integration DatasheetPDF · 161.8 KBDownload
  • MetTel DayOne DatasheetPDF · 435.0 KBDownload
  • MetTel Digital Voice VoIP DatasheetPDF · 311.0 KBDownload
  • MetTel Firewall as a Service FWaaS DatasheetPDF · 303.4 KBDownload
  • MetTel Fleet Management IoT Government DatasheetPDF · 626.5 KBDownload
  • MetTel Fleet Management IoT DatasheetPDF · 1.3 MBDownload
  • MetTel Fleet Management IoT School Buses Vans DatasheetPDF · 698.2 KBDownload
  • MetTel Guide to SASEPDF · 2.0 MBDownload
  • MetTel Intelligent Call Recorder DatasheetPDF · 454.1 KBDownload
  • MetTel IoT Municipal Water Pressure Monitoring DatasheetPDF · 546.1 KBDownload
  • MetTel IoT Single SIM DatasheetPDF · 412.8 KBDownload
  • MetTel Line of Sight Broadband DatasheetPDF · 166.8 KBDownload
  • MetTel Portal Bruin TEM DatasheetPDF · 442.6 KBDownload
  • MetTel MPLS DatasheetPDF · 161.5 KBDownload
  • MetTel Network Scout DatasheetPDF · 545.2 KBDownload
  • MetTel SIP PRI DatasheetPDF · 158.4 KBDownload
  • MetTel SIP Trunking DatasheetPDF · 159.9 KBDownload
  • MetTel Starlink DatasheetPDF · 530.0 KBDownload
  • MetTel Satellite Broadband DatasheetPDF · 565.9 KBDownload
  • MetTel Wi Fi Analytics DatasheetPDF · 418.3 KBDownload
  • MetTel Zero Trust Network Access ZTNA DatasheetPDF · 420.3 KBDownload
  • MetTel Mobile Threat Defense DatasheetPDF · 737.8 KBDownload
  • MetTel Connected Laptop as a Service DatasheetPDF · 1.0 MBDownload
  • MetTel Case Study Major Healthcare CompanyPDF · 514.1 KBDownload
  • MetTel Case Study Federal Civilian Agency TEMPDF · 722.2 KBDownload
  • MetTel Case Study Le DuffPDF · 586.7 KBDownload
  • MetTel Case Study Rotech Healthcare MobilityPDF · 611.3 KBDownload
  • MetTel Case Study City of Phoenix IoT MobilityPDF · 1.2 MBDownload
  • MetTel Case Study National Fitness ClubPDF · 609.5 KBDownload
  • MetTel Case Study FIS Banking SD WANPDF · 1.1 MBDownload
  • MetTel Case Study Extra Space Storage POTS ReplacementPDF · 586.9 KBDownload
  • MetTel Case Study Grand America Hotel CCaaSPDF · 617.6 KBDownload
  • MetTel Case Study Healthcare IoT Single SIMPDF · 150.7 KBDownload
  • MetTel Case Study JCPenney Retail POTS ReplacementPDF · 327.4 KBDownload
  • MetTel Case Study Transportation Digital TransformationPDF · 432.4 KBDownload
  • MetTel Case Study Ground Transportation IoTPDF · 711.6 KBDownload

Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

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