Partner Ecosystem
Intelligent Technical Solutions (ITS)
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About Intelligent Technical Solutions (ITS)
Managed IT & Cybersecurity for Growing Businesses
Intelligent Technical Solutions (ITS) is a US managed IT services provider (MSP) headquartered in Las Vegas, NV, with offices across multiple states. ITS delivers managed IT, cybersecurity, cloud, backup/DR, IT consulting/vCIO, and help desk services to small and mid-sized businesses, growing both organically and through acquisitions of regional MSPs. It emphasizes responsive support, security, and a process-driven service model.
Why teams choose Intelligent Technical Solutions (ITS)
- Process-driven MSP with 12 US sales offices (West Coast + Midwest)
- Growth via regional MSP acquisitions
- Integrated IT + security + cloud + DR + VoIP + AI consulting
- Co-managed IT options
- 24/7/365 support; 98% client satisfaction (vendor-stated)
Capabilities we have validated
- Full-stack MSP (IT + security + cloud + DR)
- Co-managed IT
- Federal-grade ('Gradient') cybersecurity
- AI consulting & automation
- Compliance (HIPAA, SEC audit support)
- VoIP & business internet
- Data analytics
- 24/7/365 support; 98% client satisfaction (vendor-stated)
Recognition & proof points
- Multiple named video testimonials (Eastern Plumas Health Care, WestCor, Alexis Park Resort, Kingsbridge Wealth Mgmt, The Niello Company). Vendor-stated 98% client satisfaction. Public Trust Center (trustshare) listing certifications.
AI in the offering
Offers AI Consulting and AI-powered automation / decision-support tooling for clients (e.g., Microsoft Copilot / 365 AI) plus AI-enabled security; services-led, not a native AI product.
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Aug 1, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by Intelligent Technical Solutions (ITS)
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
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Managed IT Services
ITS delivers full-stack managed IT for small and mid-sized businesses, covering day-to-day operations, monitoring, and a process-driven service model backed by responsive support.
Process-Driven MSP — A standardized, process-driven service model delivers consistent IT management across clients.
24/7/365 Support — Round-the-clock support underpins a vendor-stated 98% client satisfaction rating.
Co-Managed Options — Co-managed IT lets internal teams extend their capacity rather than fully outsource.
Integrates with Microsoft 365 / AzureConnectWiseDatto
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Firewall / Network Security
ITS integrates managed cybersecurity into its stack, securing client networks alongside its IT, cloud, and compliance services for small and mid-sized businesses.
Integrated Security — Security is delivered as part of an integrated IT, cloud, and DR stack rather than a bolt-on.
Compliance Support — Network security aligns with HIPAA and SEC audit support for regulated clients.
Integrates with Microsoft Azure
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Backup as a Service (BaaS)
ITS provides managed backup as part of its integrated backup and disaster recovery offering for growing businesses.
Integrated DR Stack — Backup is bundled within a unified IT, security, and disaster recovery service.
Responsive Support — 24/7/365 support ensures backup issues are addressed at any hour.
Integrates with DattoMicrosoft 365
cyber_resilience
Disaster Recovery (DRaaS)
ITS delivers disaster recovery as part of its full-stack MSP offering, helping growing businesses restore operations after disruption.
Unified IT + DR — DR is integrated with IT, security, and cloud for coordinated recovery.
Process-Driven Recovery — A process-driven model brings consistency to recovery procedures.
Integrates with DattoMicrosoft Azure
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
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Managed IT Services
ITS provides managed IT services to small and mid-sized businesses, combining IT, security, cloud, DR, and VoIP under one process-driven provider.
Delivery: Fully managed with 24/7/365 help desk support across 12 US offices, with co-managed options available.
Multi-Region Footprint — 12 US sales offices across the West Coast and Midwest support distributed clients.
Process-Driven Model — A standardized service model drives consistent delivery and 98% client satisfaction (vendor-stated).
Integrates with Microsoft 365 / AzureConnectWise
cybersecurity_compliance
Managed Security Services
ITS offers managed cybersecurity and compliance advisory, including federal-grade ('Gradient') security and HIPAA and SEC audit support.
Delivery: Fully managed and monitored 24/7/365 as part of an integrated IT and security stack.
Federal-Grade Security — A 'Gradient' federal-grade approach raises the security bar for SMB clients.
Compliance Coverage — Advisory spans HIPAA and SEC audit support for regulated industries.
Integrates with Microsoft Azure
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vCIO / vCISO
ITS provides vCIO and IT strategy consulting to help growing businesses align technology roadmaps with business goals.
Delivery: Delivered as advisory engagements that pair strategic planning with ITS's integrated service stack.
Strategic Guidance — vCIO consulting gives SMBs executive-level IT direction without a full-time hire.
Integrated Roadmaps — Strategy spans IT, security, cloud, and AI consulting under one provider.
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Technical Support / Helpdesk
ITS runs a 24/7/365 help desk providing responsive technical support to small and mid-sized business clients.
Delivery: Fully managed 24/7/365 help desk staffed across multiple US offices.
Always-On Support — Round-the-clock help desk coverage backs a vendor-stated 98% client satisfaction.
Responsive Service — A process-driven model emphasizes fast, consistent issue resolution.
Integrates with ConnectWise
cyber_resilience
Backup as a Service (BaaS)
ITS delivers managed backup as part of its backup and disaster recovery practice for growing businesses.
Delivery: Fully managed and monitored within ITS's integrated IT and DR stack.
Integrated Protection — Backup is unified with IT, security, and DR for coordinated data protection.
24/7 Monitoring — Continuous monitoring helps ensure backups stay reliable around the clock.
Integrates with Datto
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
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