Partner profile

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Intrado

Emergency Communications & Life-Safety Technology

Communicate

Founded 1979 · Longmont, CO · 1,001-5,000 employees · Private, VC/PE backed

Partnership Overview

Who Intrado is built for

Public safety agencies (PSAPs), carriers, enterprises (multi-line telephone systems needing E911 compliance), schools, healthcare, and governments needing 911/NG911 and emergency notification.

Intrado (Intrado Life & Safety) is a leading provider of emergency communications and safety technology headquartered in Longmont, CO (with major operations in Omaha, NE). Intrado powers a large share of North America's 911/E911 infrastructure, next-generation 911 (NG911), emergency call routing, mass notification, and safety/critical-event solutions for public safety, enterprises, schools, and government. The company is owned by Stonepeak. (Note: Intrado's former enterprise/cloud collaboration and digital media businesses were sold to Cisco in 2024 and are now part of Webex.)

  • VerifiedSep 23, 2026 · high confidence
  • 1solution across 1 category
  • 47 yrsin business, since 1979
  • 1,001-5,000employees

Why teams pick Intrado

  • Backbone of US 911/NG911
  • Mission-critical reliability and scale
  • Enterprise E911 compliance (Kari's Law, RAY BAUM'S Act)
  • National mass-notification reach
  • Deep public-safety/PSAP expertise

Probably not a fit

We haven't published fit caveats for Intrado yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.

Get matched instead

Recognition & proof points

  • Long-standing leader in 911/E911Analyst recognition
  • Owned by StonepeakProof point
  • Divested enterprise collaboration/digital media to Cisco (2024)Proof point · Cisco

Notable clients

Vendor-reported
  • Thousands of PSAPs and public safety agencies
  • major US carriers
  • enterprises
  • school districts
  • and government agencies

Our Solutions

Rubber Duck solutions through Intrado

From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Intrado's Communications & CX solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.

Communicate

Communications & CX

CPaaS / Messaging APIs

Intrado provides notification APIs and emergency communications platforms that enable enterprises, schools, and public safety agencies to embed 911/E911, mass notification, and emergency alerting into their systems.

  • 911 backbone Powers a large share of US 911 and NG911 infrastructure.
  • E911 compliance Supports Kari's Law and RAY BAUM'S Act enterprise E911 requirements.
  • National reach Mass-notification capabilities operate at national scale.
Microsoft Teams (E911)UCaaS/MLTS platformsPSAP/GIS systems

How Intrado delivers

24/7 SupportImplementation & OnboardingIntegration ServicesManaged Communications

24/7 mission-critical network operations and support; carrier-grade reliability and redundancy for life-safety services. (vendor-reported)

Services in detail

  • Managed CommunicationsDelivered as fully managed, mission-critical network operations supporting 911/NG911 at national scale.
  • 24/7 SupportDelivered as around-the-clock mission-critical support tied to life-safety operations.
  • Implementation & OnboardingDelivered through implementation and integration projects tailored to each enterprise or agency environment.
  • Integration ServicesDelivered as integration engagements connecting customer systems to Intrado's 911 and notification networks.

Compare

One quote is a price. Three quotes are a market.

We'd price Intrado next to these. Same scope on one page, sent to every provider, so the numbers actually line up.

Who we'd price next to Intrado

Everbridge Communicate

Critical Event Management for Enterprise Resilience

Profile

Already talking to someone else? Tell us and we'll put them in the mix.

Case Studies

What backs it up

Case studies

No published case studies yet.

Ask us and we'll request a reference call with Intrado.

Ask for a reference

Documents

From Intrado

3 PDFs, collected while we vetted them

  • Intrado Safety Shield Service GuidePDF · 474.3 KBDownload
  • Intrado Safety Suite Service GuidePDF · 514.1 KBDownload
  • Intrado Safety Shield FirstNet School Safety Product BriefPDF · 1.8 MBDownload

Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

Technology that doesn't sink under pressure

Talk it through before you sign.

Send us what you run today. We'll price Intrado against two alternatives and tell you which one we'd pick, and why.