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Managed Solution

Modern Cloud and Cybersecurity Services

CommunicateProtectManageOptimizeAutomate/AI: built in

Founded 2002 · San Diego, California · 51-200 employees · Private, independent

Partnership Overview

Who Managed Solution is built for

Mid-market businesses in Southern California and Western US needing managed IT and Microsoft modernization services.

Managed Solution is a Southern California-based managed services provider (MSP) and Microsoft solutions partner delivering managed IT, managed Azure, Microsoft 365, cybersecurity, and modern workplace consulting to mid-market enterprises across the Western US. As a long-standing Microsoft Gold Partner, Managed Solution specializes in cloud migrations and Microsoft modernization projects.

  • VerifiedSep 21, 2026 · high confidence
  • 5solutions across 4 categories
  • 24 yrsin business, since 2002
  • 51-200employees

Why teams pick Managed Solution

  • Microsoft Gold Partner
  • Strong SoCal presence
  • Microsoft modernization expertise
  • Mid-market focus

Probably not a fit

We haven't published fit caveats for Managed Solution yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.

Get matched instead

Recognition & proof points

  • CRN Solution Provider 500 — named 13 consecutive years (#393 in 2026, Pioneer 250 category)Award · CRN
  • CRN MSP 500 (Elite 150, 2024)Award · CRN
  • MSP Today Product of the Year — AI IT Help Desk with RPA (2025 & 2026, TMC)Award · TMC
  • Great Place To Work Certified (2024)Certification · Great Place to Work
  • Cloudtango MSP Select 2026 (Top 25 US MSPs)Award
  • San Diego Business Journal Fastest-Growing Private CompaniesAward

Notable clients

Vendor-reported

San Diego Eye Bank (Jeffrey G. Penta, CEO — published testimonial) additional named end-customer logos limited (SMB/mid-market MSP model).

Our Solutions

Rubber Duck solutions through Managed Solution

From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Managed Solution's Communications & CX, Cybersecurity & Compliance, Managed IT & Cloud Ops, and Cloud Migration & Modernization solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.

Communicate

Communications & CX

Microsoft Teams Voice

Managed Solution provides professional services for Microsoft Teams as part of its modern workplace and M365 practice.

  • Teams expertise Delivers Teams configuration within its Microsoft modern workplace practice.
  • Microsoft Gold Partner Microsoft partnership underpins Teams deployments.
Microsoft TeamsMicrosoft 365
Protect

Cybersecurity & Compliance

Manage

Managed IT & Cloud Ops

Managed IT Services

Managed Solution delivers managed IT with tiered plans, RMM, and a 24/7 US-based helpdesk to mid-market enterprises across the Western US.

  • Microsoft Gold Partner Long-standing Microsoft partnership backs its managed IT delivery.
  • Mid-market focus Plans and advisory are tailored to mid-market enterprises.
  • SoCal presence Strong Southern California footprint serving the Western US.
MicrosoftMicrosoft Azure

IT Helpdesk / Support

Managed Solution operates a 24/7 US-based helpdesk providing tiered support to its managed IT clients.

  • US-based 24/7 Round-the-clock US-based helpdesk supports clients at any hour.
  • High satisfaction Maintains a strong CSAT score across support engagements.
Microsoft 365

How Managed Solution delivers

24/7 SupportCompliance ServicesImplementation & OnboardingManaged IT ServicesMigration ServicesTechnical Support / HelpdeskvCIO / vCISO

24/7 US-based helpdesk; proactive RMM monitoring; named account management with vCIO-led quarterly reviews; 95.4 CSAT (company-reported). (vendor-reported)

Services in detail

  • Managed IT ServicesDelivered as tiered managed services with remote monitoring and management and 24/7 US-based support.
  • Technical Support / HelpdeskDelivered as a fully managed 24/7 US-based helpdesk.
  • vCIO / vCISODelivered as advisory engagements pairing virtual CIO guidance with compliance management.
  • Cloud MigrationDelivered as professional-services projects covering Azure, Entra ID, Intune, and Copilot.
  • 24/7 SupportDelivered around the clock from a US-based support organization.

Automate/AI, built in · Integrates 3rd-party AI. No proprietary AI platform; Managed Solution enables Microsoft Copilot and M365/Azure AI for clients and operates an award-winning 'AI IT Help Desk with RPA' (MSP Today Product of the Year, 2025 & 2026) that automates service-desk workflows.

Compare

One quote is a price. Three quotes are a market.

We'd price Managed Solution next to these. Same scope on one page, sent to every provider, so the numbers actually line up.

Who we'd price next to Managed Solution

Dataprise Manage Protect

Better IT Service. Anywhere.

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Ntiva Manage Protect

Managed IT Services for Growing Businesses

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Logically Manage Protect

Your Security and IT Managed Service Provider

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Magna5 Protect Communicate

Managed IT, Cybersecurity, and Communications

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Already talking to someone else? Tell us and we'll put them in the mix.

Case Studies

What backs it up

2 published case studies from Managed Solution

Documents

From Managed Solution

13 PDFs, collected while we vetted them

  • Managed Solution Pathway Genomics Case StudyPDF · 237.1 KBDownload
  • Managed Solution Red Door Case Study Managed ServicesPDF · 1.0 MBDownload
  • Managed Solution Microsoft Platform Support DatasheetPDF · 479.5 KBDownload
  • Managed Solution Backup Disaster and Recovery DatasheetPDF · 888.1 KBDownload
  • Managed Solution 24×7 National Help Desk DatasheetPDF · 1.1 MBDownload
  • Managed Solution Managed Secure DatasheetPDF · 669.7 KBDownload
  • Managed Solution Network Monitoring and Support DatasheetPDF · 1.1 MBDownload
  • Managed Solution Virtual CIO vCIO DatasheetPDF · 761.4 KBDownload
  • Managed Solution Compliance Management DatasheetPDF · 877.5 KBDownload
  • Managed Solution Healthcare DatasheetPDF · 1.4 MBDownload
  • Managed Solution Microsoft Intune DatasheetPDF · 883.9 KBDownload
  • Managed Solution Microsoft Entra ID DatasheetPDF · 690.3 KBDownload
  • Managed Solution Microsoft Copilot Roadmap DatasheetPDF · 832.2 KBDownload

Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

Technology that doesn't sink under pressure

Talk it through before you sign.

Send us what you run today. We'll price Managed Solution against two alternatives and tell you which one we'd pick, and why.