Partner profile

Managed Solution
Modern Cloud and Cybersecurity Services
Founded 2002 · San Diego, California · 51-200 employees · Private, independent
Partnership Overview
Who Managed Solution is built for
Mid-market businesses in Southern California and Western US needing managed IT and Microsoft modernization services.
Managed Solution is a Southern California-based managed services provider (MSP) and Microsoft solutions partner delivering managed IT, managed Azure, Microsoft 365, cybersecurity, and modern workplace consulting to mid-market enterprises across the Western US. As a long-standing Microsoft Gold Partner, Managed Solution specializes in cloud migrations and Microsoft modernization projects.
- VerifiedSep 21, 2026 · high confidence
- 5solutions across 4 categories
- 24 yrsin business, since 2002
- 51-200employees
Why teams pick Managed Solution
- Microsoft Gold Partner
- Strong SoCal presence
- Microsoft modernization expertise
- Mid-market focus
Probably not a fit
We haven't published fit caveats for Managed Solution yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
CRN Solution Provider 500 — named 13 consecutive years (#393 in 2026, Pioneer 250 category)Award · CRN
CRN MSP 500 (Elite 150, 2024)Award · CRN
MSP Today Product of the Year — AI IT Help Desk with RPA (2025 & 2026, TMC)Award · TMC
Great Place To Work Certified (2024)Certification · Great Place to Work
- Cloudtango MSP Select 2026 (Top 25 US MSPs)Award
- San Diego Business Journal Fastest-Growing Private CompaniesAward
Notable clients
Vendor-reportedSan Diego Eye Bank (Jeffrey G. Penta, CEO — published testimonial) additional named end-customer logos limited (SMB/mid-market MSP model).
Our Solutions
Rubber Duck solutions through Managed Solution
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Managed Solution's Communications & CX, Cybersecurity & Compliance, Managed IT & Cloud Ops, and Cloud Migration & Modernization solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Communications & CX
Microsoft Teams Voice
Managed Solution provides professional services for Microsoft Teams as part of its modern workplace and M365 practice.
- Teams expertise Delivers Teams configuration within its Microsoft modern workplace practice.
- Microsoft Gold Partner Microsoft partnership underpins Teams deployments.
Cybersecurity & Compliance
Endpoint Detection & Response (EDR)
Managed Solution provides cybersecurity consulting and endpoint security as part of its managed services for mid-market enterprises.
- Security specialization Holds a Microsoft Security solutions partner designation.
- Mid-market fit Security consulting scoped to mid-market needs.
Managed IT & Cloud Ops
Managed IT Services
Managed Solution delivers managed IT with tiered plans, RMM, and a 24/7 US-based helpdesk to mid-market enterprises across the Western US.
- Microsoft Gold Partner Long-standing Microsoft partnership backs its managed IT delivery.
- Mid-market focus Plans and advisory are tailored to mid-market enterprises.
- SoCal presence Strong Southern California footprint serving the Western US.
Productivity Suites (M365 / Google Workspace)
Managed Solution delivers managed Microsoft 365 and modern workplace consulting, including Intune endpoint management and Copilot enablement.
- Modernization expertise Specializes in Microsoft modernization and modern workplace projects.
- Copilot enablement Helps mid-market clients adopt Microsoft Copilot.
- Endpoint management Manages devices through Microsoft Intune.
IT Helpdesk / Support
Managed Solution operates a 24/7 US-based helpdesk providing tiered support to its managed IT clients.
- US-based 24/7 Round-the-clock US-based helpdesk supports clients at any hour.
- High satisfaction Maintains a strong CSAT score across support engagements.
How Managed Solution delivers
24/7 US-based helpdesk; proactive RMM monitoring; named account management with vCIO-led quarterly reviews; 95.4 CSAT (company-reported). (vendor-reported)
Services in detail
- Managed IT ServicesDelivered as tiered managed services with remote monitoring and management and 24/7 US-based support.
- Technical Support / HelpdeskDelivered as a fully managed 24/7 US-based helpdesk.
- vCIO / vCISODelivered as advisory engagements pairing virtual CIO guidance with compliance management.
- Cloud MigrationDelivered as professional-services projects covering Azure, Entra ID, Intune, and Copilot.
- 24/7 SupportDelivered around the clock from a US-based support organization.
Automate/AI, built in · Integrates 3rd-party AI. No proprietary AI platform; Managed Solution enables Microsoft Copilot and M365/Azure AI for clients and operates an award-winning 'AI IT Help Desk with RPA' (MSP Today Product of the Year, 2025 & 2026) that automates service-desk workflows.
Compare
One quote is a price. Three quotes are a market.
We'd price Managed Solution next to these. Same scope on one page, sent to every provider, so the numbers actually line up.
Who we'd price next to Managed Solution
Dataprise Manage Protect
Better IT Service. Anywhere.
Ntiva Manage Protect
Managed IT Services for Growing Businesses
Logically Manage Protect
Your Security and IT Managed Service Provider
Magna5 Protect Communicate
Managed IT, Cybersecurity, and Communications
Already talking to someone else? Tell us and we'll put them in the mix.
Case Studies
What backs it up
2 published case studies from Managed Solution
Managed Solution · Professional Services
Red Door Interactive scales IT support with Managed Solution
Read moreManaged Solution · Healthcare & Life Sciences
Pathway Genomics moves to Office 365 and Azure with Managed Solution
Read moreDocuments
From Managed Solution
13 PDFs, collected while we vetted them
- Managed Solution Pathway Genomics Case StudyDownload
- Managed Solution Red Door Case Study Managed ServicesDownload
- Managed Solution Microsoft Platform Support DatasheetDownload
- Managed Solution Backup Disaster and Recovery DatasheetDownload
- Managed Solution 24×7 National Help Desk DatasheetDownload
- Managed Solution Managed Secure DatasheetDownload
- Managed Solution Network Monitoring and Support DatasheetDownload
- Managed Solution Virtual CIO vCIO DatasheetDownload
- Managed Solution Compliance Management DatasheetDownload
- Managed Solution Healthcare DatasheetDownload
- Managed Solution Microsoft Intune DatasheetDownload
- Managed Solution Microsoft Entra ID DatasheetDownload
- Managed Solution Microsoft Copilot Roadmap DatasheetDownload
Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price Managed Solution against two alternatives and tell you which one we'd pick, and why.





